Upon pulling into driveway and entering the lobby, you get the sense this is an amazing resort with a nice entrance similar to those at other luxurious boutique hotels in the Caribbean. The infinity pool was huge and kept clean. Rooms were well appointed - with memory foam beds that was very comfortable! Individual wifi in each unit! Staff was amazing and went our of their way to provide top service and make you feel at home! Outstanding employees were Jose Autoro and Sergio Gomez at the restaurant and Angel the bellman. Once this resort is fully up and running (they just opened 12/1), this resort has potential to be even more amazing. Right now, restaurant choices are limited and not all the rooms are ready to be occupied, and there is no fitness facility. Inclusions of the all- inclusive is also not laid out upon arrival, there was no butlers as advertised ( though not needed at this stage) and no water activities at this resort. Suggestions include an improved breakfast menu, room service menu in the rooms, and most importantly, the resort should provide shuttle service to Juanillio Beach or Caleton beach club since even though it is advertised to be beachfront, it is only a very shallow man made lagoon and not a real swim able beach with no water activities. This could be a deal breaker for most guests that book at this hotel and is easy to remedy with shuttle service.
All in all, this was a welcome change from the mega resorts in Punta Cana, and is quaint and personal with attentive service. I will return and hope my experience will only improve upon my return visit once the resort has more time to settle in and is fully operational.
- Official Description (provided by the hotel):
- Located in Cap Cana, this 254,000-square-foot private beach complex features spacious suites ranging from Deluxe Studios to 2 Bedroom Suites, all finely designed with innovative architecture and Caribbeanstyle decorations. Guests can enjoy our beautiful white sand beach, large infinity pool with a swim-up bar that cascades into a serene hot tub area, complete with a gorgeous ocean view. Between the wealth of amenities we offer, the pristine facilities, and our devotion to exceptional hospitality, which is felt from the moment you arrive and are greeted by the spectacular panoramic ocean view in our lobby. These are just some of the many reasons why Alsol Del Mar offers guests the very definition of a luxurious Caribbean lifestyle. Conveniently located, Alsol Del Mar is just 15 minutes from Punta Cana International Airport, in close proximity of the famous Punta Espada Golf experience, which is considered the best golf course in the Caribbean, and near the Cap Cana Marina, which is considered one of the best in the world, accredited for its superior fishing. ... more less
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