After reading the reviews I was a bit concerned about booking this property but did so anyway because we have never been disappointed with a Starwood property yet.
From the moment we arrived we were treated like royalty, greeted by Karlos at the SPG arrivals desk and offered a cool refreshing tropical drink. We requested 2 rooms with bathroom doors on a higher floor and we were given what we requested, we were escorted immediately our rooms were beautiful and spotless. We went to the beach and on our way got beach towels we only had to give our room numbers and were given as many towels as we wanted no problems there at all. Our grand daughter was asked to play volleyball with some of the attendants and had a fabulous afternoon. Drinks were promptly delivered as were snacks when requested. The food and beverage manager, mr. Pena introduced himself later that day and asked if we needed anything that he would be glad to accommodate us. The concierge assisted us eagerly with our requests for horseback riding and surfing lessons. I don't know why others were unhappy here we look forward to the next three days here wish we were staying longer. Great job Weston Punt Cana job well done! Susan PetrucciMore
- Free Parking
- Breakfast included