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“Outstanding!!!!!!!” 5 of 5 stars
Review of Alsol Luxury Village

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Alsol Luxury Village
Ranked #6 of 107 Hotels in Punta Cana
Puerto Rico
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Outstanding!!!!!!!”
5 of 5 stars Reviewed June 20, 2013

We usually travel a lot to the DR and stay at the Sanctuary Cap Cana, now that they are managing this area we have it a try and it was great, rooms are as nice as any condo in Miami, the staff from the security gate to the restaurant servers are second to none. It felt like royalty. It is a large complex with a great views and great to walk at night. The pools are large 2 of them, one is the quite pool and the other is the activities pool which has a grill and a Bar, we preferred the quite pool that even though there is no bar a server will come periodically and get your order.

We decided to buy the All inclusive plan which worked great, it even included meals at the Sanctuary Cap Cana that we only went once as we wanted peace and quiet. Great wine is available at an extra cost which we did not bother to pay and drinks are made with top notch alcohol.

They even did a private dinner for us close to the marina one night. the food is superb better than the Italian restaurant in the marina which was very expensive and average.

This is a great resort, not many people yet as they just re-opened, but if you like to be pampered and do not like crowd this is the place to go.

The beach is just 5 minutes away, with white sand and clear blue water.

We want to thank Victoria the Resort Manager as she helped me prepare the surprise dinner for my hubby. If you need anything in this resort Victoria is the person to contact she is always visible everywhere.

The resort is just 15 minutes from the airport.

Way to go!!! En Horabuena! Cap Cana needed something different!

Room Tip: There are a few rooms with private pools! The upgrade is worth every penny!
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank worldtraveler240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria M, Manager at Alsol Luxury Village, responded to this review, August 25, 2013
AlSol Luxury Village congratulates you on your special occasion! We want to thank you for taking the time to share your positive comments about your special getaway with us.
We are thrilled to learn that you had such a wonderful vacation.

Our staff enjoys receiving such wonderful remarks from our valued guests. We will share your comments with all them; they receive great joy when guests acknowledge their efforts to make their vacations special.

AlSol Luxury Village wishes you a happy and long lasting marriage. We hope we receive your visit back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (399)
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English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 19, 2013

Just came back from a 3 night stay with my friend who is an owner of an apartment there, this place used to be call Marina Sands, now under new management Alsol Luxury Village is heading the right way. Jose Ramon and Indira are the best, as well as Alfredo who is in chartge of the restaurants. We were checked in fast and with a warm greeting, we were escorted on a Golf Cart to our apartment it was spotless, we had a view to one of the pools and the bellman explained that since there is no beach access in the complex that we can use the Sanctuary Cap Cana Beach or they will take us to the beach next door which is 2 minutes away and enjoy all the services as well. Great drinks at the pool bar and to our surprise the food was great!!

All areas were clean and everyone smiled! There is a nice disco on property called Dux which is wonderfull to see the sunset and later to party! Even though it is a huge property we never felt alone, there is a church, pizza place and Ice Cream parlor in the property as well.

We had the best Mojito at the lobby bar!!!

Thanks to all the staff, we are confident that the property will be top notch! See you in Christmas.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank dhunter2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria M, Manager at Alsol Luxury Village, responded to this review, August 25, 2013
Thank you for taking the time to share your experience about your recent stay at AlSol Luxury Village.

We are truly glad that we were able to bring you a great vacation. At AlSol Luxury Village we take pride of our hotel`s beautiful scenery, but we take great pride of our staff efforts to please and create great experiences for our guests, even if it’s just with a big smile.

We look forward to seeing you in Christmas!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2013

This was the best getaway ever, our room had awesome view of marina ( wooow), loved the private pool. The facility was extraordinary and very romantic, very clean in all the public area, excellent service at the restaurant very friendly, love the yoga bar. The price was phenomenal for a allinclusive the luxury and service at this resort.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Raquel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria M, Manager at Alsol Luxury Village, responded to this review, August 25, 2013
Thank you for taking the time to share your feedback about your recent stay at AlSol Luxury Village!

We are grateful for your kind comments about our property and our staff. We are delighted to learn that you had such a pleasant "Romantic" vacation with us, and that our hard working staff served you with excellence.

It would be our honor to receive your visit in the near future, and help you experience another memorable vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2013

I couldn’t wait to get home and share with everyone our experience at Alsol Luxury Village. In short: Spectacular views, quiet atmosphere, outstanding rooms!

I live in Santo Domingo and heard from other friends who own a property at the Fishing Lodge that they were told that the Hotel Services were starring off this weekend. Being a frequent traveler, I typically spend time in learning about the destinations or hotels were I will be staying at. Well, NOT this time… the short trip was put together in hours and I must say that I was nervous about the weekend at Alsol Luxury Village. However, I felt better when I was told that it is the same company that operates Sanctuary Cap Cana.
Check in was prompt, the room is spectacular; the staff is great and delicious food.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Rosa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria M, Manager at Alsol Luxury Village, responded to this review, August 25, 2013
We thank your for choosing AlSol Luxury Village as your "weekend getaway" destination.

Since undergoing new management we have been working closely with our staff to make certain our guest receives the highest level of service. I am very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

Thank you for taking the time to share your feedback and we invite you to return and experience AlSol Luxury Village again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 27, 2013

We booked a vacation for our 1-year anniversary and honeymoon (we didn't take one right after getting married) at Marina Sands. Upon arrival, we were told by the front desk attendant that the resort is closed and no longer accepting guests. It was a ghost town and while we did see a few parked cars, it appeared they were either cars of resort employees or the cars of a few remaining guests. In the 30 minutes we were there we did not see any other guests. Fortunately, the front desk attendant suggested another resort and that resort was accommodating in finding us a room at a reasonable price. FYI, we had a reservation with a reservation number, but received no contact from Marina Sands informing us of the hotel's closing.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Service
Helpful?
14 Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominican Republic
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 24, 2013

Cap Cana is one of the most lovely places on earth. However, the infrastructure is too large so the place feels like a ghost-town. Marina Sands facilities are top notch except for the dining and bar area that are below par and feels more like a nursing home than a resort.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank DrABC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2013

We booked a 3 bedroom unit and traveled with one other couple. The accommodations were brand new. In fact we may have been the first occupants. Everything in the room was top-notch from the fixtures, to furniture, to wall decor. The resort is almost empty right now so if relaxation and peace and quiet is what you desire this is the place. The resort is very large and once it starts to fill up things will change quickly. More staff is needed to get Marina Sands up to speed, however the existing staff is very friendly and tries hard to please. The food is excellent in both of the restaurants and the buffet. There is a shopping area that is almost empty right now but tenant finishes were being done to a number of the spaces. This area is likely to be the go-to resort in the Punta Cana area once the word gets out and people start filling it up.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank sickofwinter1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alsol Luxury Village

Property: Alsol Luxury Village
Address: Cap Cana, Punta Cana 23302, Dominican Republic (Formerly Marina Sands Luxury All Inclusive Beach Resort)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 107 Hotels in Punta Cana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alsol Luxury Village 4*
Number of rooms: 299
Official Description (provided by the hotel):
Alsol Luxury Village is located at only 10 minutes from the Punta Cana International Airport in the biggest and most luxurious marina in the Caribbean, surrounded by the famous white beaches of Punta Cana and Cap Cana. Alsol Luxury Village is an impressive luxury resort complete with 299 suites of all different sizes and decorated with premium materials and designer furniture to give a true Mediterranean feel.Luxury suites may vary in size and style, but all rooms are designed with innovative architecture, high quality finishes and beautiful decor. For the most demanding we even have luxury suites available with a private swimming pool. The Resort has a variety of beautiful panoramic views with several categories of suites of different sizes.Comfort, convenience and elegance – these elements reflect the beautiful lifestyle of the Alsol Luxury Village. Guests can enjoy a superior level of service while enjoying the five thematic restaurants, ars, four pools, a Dominican style Chapel for weddings and Sunday Mass, a state of the art fitness center with Finnish sauna and other exclusive services and activities to satisfy even the most demanding. Guests at AlSol Luxury Village can enjoy the magnificent Punta Espada Golf Club which is considered the top course in the Caribbean and Mexico, as well as other courses such as Corales and La Cana which are also highly rated, boat rentals, a diving school, activities for children and much more. There are also exceptional event, function and wedding spaces, including a waterfront amphitheater and salons that can be decorated to your personal style. ... more   less 
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