We recently returned from a wonderful trip at Eden Roc. The other reviews are spot on, the staff here is wonderful. We were greeted every morning at breakfast with huge smiles and staff that was genuinely eager to make us happy. We are not high maintenance guests and generally don't ask for anything unusual, but the feeling here is whatever you want you can get. If something isn't on the menu, they'll figure out how to make it happen.
The grounds and villas are new and in very good condition. Out 1 bedroom was perfect and coming back everyday from the beach to your private pool was a dream. As others have said, the garden view rooms seem to offer more privacy than the lagoon rooms but it will probably change in a few years when everything grows in.
The beach is great with powder soft sand, tons of private chairs, umbrellas and shade if wanted. The biggest complaint we had was the service on the beach, it was less than attentive. The staff tended to disappear beneath the shade and sometimes we found it quite difficult to hail them. It would be great if there was a way to get their attention, like having flags on the lounge chairs found at other resorts.
We ate at La Palapa for a lot of our meals and found the food to be good. Its not great, but by Caribbean standards it was quite good. We actually would loved to have been able to have an additional option that was a bit more casual, like a grill serving basics: chicken, burgers, hot dogs, fish etc. There were a lot of South Americans staying when we were there so maybe their culinary requests are different, but these Americans would have loved some basic grilled food as a lunch alternative.
Its very easy to love this place whether you're a family or a couple on a romantic getaway and Eden Roc caters to all. Go stay here and have a great time.
- Official Description (provided by the hotel):
- Redefining luxury in the Dominican Republic, Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island, consists of 34 freestanding suites with private pools and stunning views. Eden Roc at Cap Cana offers extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. ... more less
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