We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Four Points by Sheraton Puntacana Village
Ranked #64 of 111 Hotels in Punta Cana
GreenLeadersGold level
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“relaxing”
Reviewed May 14, 2014

stayed here for 3 days - very good bed - if I could I would it take it home with me - enough choice for breakfast, and the minibus takes you where you want.
for me it was a very relaxed hotel...would I go back here? Yes!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaunnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 24, 2014
Dear shaunnl:

We are glad that you liked our hotel so much.

Thank you for reviewing us.

In regards to the bed, we get a lot of positive feedback in regards to it. You can actually buy it for your home, it’s called the “Four Comfort Bed”, all you have to do is look for it in the internet.

We hope to have you back in our hotel soon or that you come back and try our new magnificent hotel on the beach, The Westin Puntacana Resort & Club.

Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

484 reviews from our community

Traveler rating
    249
    179
    38
    7
    11
See reviews for
98
143
43
107
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 14, 2014

Stayed one night as our room at a different resort was not ready. Short drive from airport. Lobby attractive and not open concept i.e. no mosquitos! Front desk staff spoke excellent english. Room was well air conditioned, bed comfy however wife almost needed a stool to climb into the bed and she is 5'6"!
Coffe, tea, wifi in room however no fridge. Shower was good . Room very clean. Breakfast (not complimentary) was just ok. Small pool on premises. Very nice lobby with computers, books and open to the bar area…well laid out.
Only issue was getting from the airport. I had actually called the hotel to see about a free shuttle and was told to go out of the airport, find something on a post and flip the sign down. Never did find it so we took a taxi, nominal cost and well worth it. When I asked the Front desk clerk he advised you have to call the hotel for pick up once you are at the airport.
Overall would stay there again for a short stay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrankCovey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 15, 2014
Dear FrankCovey:

Thank you for taking the time to review our hotel, we are glad that you liked the location, the room and the general condition of the hotel.

We are sorry that you did not find that the breakfast was excellent, as this is our goal on a daily basis, and even though most of the reviews we receive about this are very good, your comment has prompted us to double check that we are still delivering that we set out to do.

In regards to the confusion to your airport transfer, we are sorry about this, it should have simply not happened. I am investigating to make sure it does not happen to anyone else.

We hope that you come back to our hotel or to our new The Westin Puntacana Resort & Hotel, our new fabulous hotel on one of the most beautiful beaches in the world, Playa Blanca.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PR
Level Contributor
253 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed May 12, 2014

For those seeking a “Free Style” traveling experience (outside of a resort) in Punta Cana, THIS IS YOUR PLACE! Very well priced, it is totally an air-conditioned [Lobby/Hallways] hotel, with rooms vertically encased within its structure. No walking into a tropical, open-aired lobby that leads you through gardens to your guest room (that sometimes have the musty odor that the flora creates, and mosquitos-which I do not like to encounter). This hotel has all the aromas of freshness in its guest rooms. They are nicely decorated, very comfortable with a good size flat screen TV with cable. The room has a complimentary coffee tray with added teas, water and the bathroom is well equipped with a nice bath gel, shampoo and conditioner pumps. The Front Desk Staff is extremely amiable and very welcoming! Would definitely recommend, and it is across the street from Punta Cana Village, that has several small restaurants and a coffee shop (besides a Wendy’s and Pizzeria). The hotel has a pool but the beach is minutes away also!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gimena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 15, 2014
Dear Gimena B:

We are very happy that you liked our hotel from the style, the room, the staff, our Puntacana Village and the closeness to Puntacana Resort & Club and its amenities like the beach!

Thank you for reviewing us so positively and we hope you return soon or decide to try our great new hotel on the beach, The Westin Puntacana Resort & Club.

Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 9, 2014

I had an awesome stay at the Four Points by Sheraton Puntacana Village. Everything I needed was within walking distance or available via a free shuttle. I really liked the ability to visit the other properties as these locations had access to the beach. The one thing I want to note is that the pictures provided were exactly what I saw. There is nothing worse than to see pictures online then something different when you check in. I also liked the non hustle and bustle I experienced when I stayed at a resort on my last trip. There was always a chair available at the beach and by the pool. The resorts are nice, but this stay was much more relaxed. I will return in the next few months and I hope to I have the same experience. All of the staff were there whenever needed and called me by by name each time I called the front desk or for room service. AWESOME VISIT !!!!

Room Tip: Close to airport .. able to visit other properties using free shuttle .. very solid Internet ..
See more room tips
  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duuna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 12, 2014
Dear Ruuna R:

We are very happy that you had such a great experience at our hotel.

Thank you for giving such positive feedback on things such as the closeness to the beach and other areas.

We hope that you come back soon or visit our new fantastic hotel on the beach, The Westin Puntacana Resort & Club!

Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 3, 2014 via mobile

When we arrived the hotel was overbooked so they gave us a room with one bed for three people and until they added an extra bed to a larger room we were waiting at check-in for 30 minutes. Other than that, the staff is very helpful and speak English fluently. The hotel has an excellent wi-fi connection covering the whole premises. There is a small, but modern and clean gym leading to the small outdoor pool.
Rooms are spacious (especially the bathrooms), comfortable and well kept, but lack refrigerators, which would have been great. Free coffee and tea buffet open to all guests, even those not eating breakfast. A free shuttle service takes guests to main attractions of Punta Cana hourly - very comfortable&saves cab fare. The location of the hotel is great for a short stay - located minutes from the airport (we got a cab for $10) and across the street from a shopping village with a supermarket and a few interesting shops and restaurants.
If booking the hotel through booking.com, take into account the hotel (as most in Dominican Republic) will add a 10% service charge and 18% tax when you arrive.

Stayed May 2014, traveled with friends
Helpful?
Thank MariteASilava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 6, 2014
Dear MariteASilava:

Thank you for taking the time to review our hotel the Four Points by Sheraton Puntacana Village!

We apologize that you had to wait for a while to properly check into your room but we are glad that you enjoyed the experience in our hotel all the way from its location, staff, Wi-Fi, shuttle system, etc. We are also glad that you liked our Puntacana Village.

We hope that you come back to our hotel or to try our new magnificent hotel on the beach, The Westin Puntacana Resort & Club!

Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 1, 2014 via mobile

We arrived to Punta Cana in a late flight and wanted to avoid paying one extra night in the all inclusive resort we contracted for the rest of our holidays. We called from the airport and they sent a bus to take us to the hotel (there is a direct line phone in the rental car section). Only 5 minutes to the hotel. Express check in, cleaned and moder rooms, quite facilities and very good breakfast. The only lowlight is that they do not have food available after 10 PM... Not even room service or deliveries from restaurants in the area as they are closed.

Stayed April 2014, traveled with family
Helpful?
1 Thank HMP S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, May 6, 2014
Dear HMP S:

We are glad that you decided to try our Four Points by Sheraton Puntacana Village on your way to the hotel you were going to go to vacation.

We are happy that you liked the location of the hotel and the rooms, although we are sorry that you were not offered some option for food after 10pm, which we should have.

Hopefully you will come back to our hotel or that the next time you make vacation plans you decide to stay at our great new hotel on the beach, The Westin Puntacana Resort & Club!

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 20, 2014

We only spent one night here but were delighted with everyone. The front desk staff was amazing and so helpful. The room was great and extremely comfortable. We were waiting on people arriving before we went to another resort so we took advantage of the shuttle and went to the beach at the westin. It was great and a nice perk. We ate at the resturant and were very pleased. It was priced reasonably. We also walked across the street to the punta cana village and shopped a little..I definately would return to this hotel.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosemarye64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this review, April 23, 2014
Dear Rosemarye64:

We are glad that you enjoyed our hotel, the amenities of Puntacana Resort & Club and our Puntacana Village.

We are especially happy that you found our staff to be so helpful.

We hope to have you back again here or at our new fabulous hotel on the beach, The Westin Puntacana Resort & Club.

Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
1.8 mi away
The Westin Puntacana Resort & Club
10.1 mi away
The MT Hotel
The MT Hotel
#82 of 111 in Punta Cana
4.0 of 5 bubbles 136 reviews
6.8 mi away
Alsol Del Mar
Alsol Del Mar
#46 of 111 in Punta Cana
4.5 of 5 bubbles 935 reviews
Show Prices
Show Prices
Show Prices
10.6 mi away
Karibo Punta Cana
Karibo Punta Cana
#1 of 17 in Bavaro
4.5 of 5 bubbles 378 reviews
9.1 mi away
whala!bavaro
whala!bavaro
#85 of 111 in Punta Cana
3.5 of 5 bubbles 935 reviews
7.4 mi away
Barcelo Bavaro Palace
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Puntacana Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Puntacana Village

Property: Four Points by Sheraton Puntacana Village
Address: Boulevard 1ero De Noviembre | Puntacana Resort & Club, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 111 Hotels in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Puntacana Village 3*
Number of rooms: 124
Official Description (provided by the hotel):
Close to Everything. The Four Points by Sheraton Puntacana Village is conveniently located in front of Punta Cana International Airport (PUJ). Situated in the heart of a busy commercial area, the hotel provides direct access to the broad range of shopping and dining options of Galerías Punta Cana. It’s an easy drive to the pristine Playa Blanca, to world-class golf courses, or to Santo Domingo along the nearby Coral Highway. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Priceline, Orbitz, getaroom.com, Evoline ltd, Cancelon, HotelQuickly and TripOnline SA so you can book your Four Points by Sheraton Puntacana Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing