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“If you want comfort without losing your shirt”

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Four Points by Sheraton Puntacana Village
Ranked #65 of 112 Hotels in Punta Cana
GreenLeadersGold level
Reviewed July 9, 2013

A truly comfortable hotel for business travel. Delicious breakfast buffet, good service and very comfortable and affordable rooms. The beds, pillow and duvet cover are of excellent quality. The hotel has a country inn feel to it.

  • Stayed: July 2013, traveled on business
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Thank kenneth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded July 12, 2013

Dear Kenneth b,

Thank you for your positive comments on your recent stay. We are so glad you enjoyed the breakfast buffet and the bedding. We hope you choose to stay with us again the next time business brings you to the area.

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Reviews (511)
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Reviewed July 3, 2013

If you are looking for a hotel close the the Punta Cana airport, the Sheraton is excellent. Close to Punta Cana village where you can find restaurants, stores, and a supermarket. Very caring staff and brand new facilities. The shuttle service to other Punta Cana areas, including the airport is great.

  • Stayed: June 2013, traveled as a couple
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1  Thank mfsaleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded July 5, 2013

Dear mfsaleta,

Thank you for taking the time to write a review on our hotel. We appreciate your positive comments and glad you enjoyed our location and facilities and that you took advantage of our hotel shuttle. We hope you choose to stay with us again next time you are here.

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Reviewed June 24, 2013

I stayed here for a night after a 7 day stay at a resort. The free shuttle to and from the airport is really what sold me - Taxis are super expensive.
The shuttle arrived within minutes of us calling the hotel. The driver gave us a mini tour of Punta Cana Village on our way to the hotel.
Check in was quick and easy. Lobby is beautiful.
The room was beautiful. Bathroom great. Amenities in room were perfect (coffee maker, toiletries, TV, free internet etc). Amazing bed and pillows. Really no complaints. I definitely recommend this hotel. Staff was very friendly. We sat at the bar and just chatted with the bartenders and waiter...we didn't even buy drinks! They were so friendly and welcoming.

The cost of food is pretty much the same that you'd pay in the US/Canada. But there's tons of fees and taxes that are added. For a $10 breakfast delivered to your room, there's a $3 charge, 10% tip, and 18% tax added to your bill. If you decide to dine in the restaurant you only pay the tax.

The area is quiet but there's most of what you could need. Bar. Fast Food (Wendy's). Pizza. Grocery store. Spanish restaurant. Asian Restaurant. Car Rental. Boutique shops. Free shuttle to a beach nearby which has frequent parties.

It's a great area. I'll definitely return for a longer stay. The only thing I wish we had was a mini fridge and kitchenette. Or more affordable food.

  • Stayed: June 2013, traveled as a couple
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1  Thank spice0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this reviewResponded February 8, 2014

Dear Guest:

We appreciate the time you have taken to review the Four Points by Sheraton Puntacana Village and thank you for your feedback.

We have re-organized the way we are answering our reviews and as of January 1st of this year I have personally taken over the responsibility of reading, analyzing answering all reviews. Unfortunately, I will not be able to review the ones before that date but I want you to have my email address so that you write to me if you feel that we should have responded something specific to you.

Again, we thank you for your time and interest and we hope that you come back to Puntacana in the future and stay either at our Four Points by Sheraton Puntacana Village or at our brand new beautiful, Westin Puntacana Resort & Club, which just opened in December 2013.

Have a great day!


Alberto J Abreu
Executive Director of Hospitality
aabreu@puntacana.com

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Reviewed May 18, 2013

Clean and new - Very Nice and sleek. No shuttle to the hotel from the airport - that we seen/found anyway. Could have been our mistake but we ended up paying for a cab. They did shuttle us TO the airport.

The food was pretty mediocre and priced rather high considering.

Overall, we would recommend the Sheraton.

  • Stayed: May 2013
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1  Thank tzajch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded May 24, 2013

Dear tzajch,

Thank you for staying with us at Four Points by Sheraton. We are so glad that you would recommend us.

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Reviewed May 14, 2013

This hotel is quite new, so everything is in perfect shape. Its a small hotel, mostly used for business trips I suppose, but it is excellent for anyone. It has a great location, close to the Punta Cana Airport, across the street from the village, where you have restaurants, a supermarket, and even a bar.

The rooms were very spacious, and clean, a quality very important to me. The rooms have wifi, driving to Cap Cana, and the beaches is a 20 minute ride. Its a hotel to go to if you know the area, or are just in for a night. If you are traveling with kids on vacation, I recommend you go to one of the many all inclusive resorts in the area. Other than this, I highly recommend you to stay in this hotel.

  • Stayed: April 2013, traveled with friends
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1  Thank pmlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded May 20, 2013

Dear pmlr,

Thank you so much for recommending us to other guests. We are so glad that you found everything in your guest room up to your standards, and we are happy to have been able to have you in the hotel.

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Reviewed April 30, 2013

Was only one night, but the service was excelent and the room was perfect, very clean. Very comfortable bed and good quality furniture and bed linens, and very important coffee maker with a very good coffee.
very good for business travelers and short stays.

  • Stayed: April 2013, traveled with family
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1  Thank NOHall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded May 3, 2013

Dear OdileHall,

We are so glad you enjoyed your stay! Yes, we agree - a coffee maker is very important for business travelers! Please visit us again sometime soon.

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Reviewed April 30, 2013

The best of all was everything, great location, just a minute away from Punta Cana Airport, the staff is awesome, Sebastian, Alexandre, Marino, Melvin......every morning breakfast time they made it like we were in our hometown, rooms are simply 200% clean, Included Wi-Fi make your life easier in the peace of your own room, Nice TV, value was for sure there, nice nice nice

  • Stayed: April 2013, traveled with family
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2  Thank FFonsii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Puntacana Village, responded to this reviewResponded May 3, 2013

Dear FFonsii,

Thank you very much for your kind review! We are so glad that you enjoyed our location and your stay with us. We will be sure to tell the staff mentioned in your note about your kind words. We hope to see you again soon!

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Additional Information about Four Points by Sheraton Puntacana Village

Address: Boulevard 1ero De Noviembre | Puntacana Resort & Club, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #65 of 112 Hotels in Punta Cana
Price Range: $101 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Puntacana Village 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
Close to Everything. Four Points by Sheraton Puntacana Village is conveniently located in front of Punta Cana International Airport (PUJ). Situated in the heart of a busy commercial area, our hotel in Punta Cana, Domincan Republic provides direct access to the broad range of shopping and dining options of Galerías Punta Cana. It’s an easy drive to the pristine Playa Blanca, to world-class golf courses, or to Santo Domingo along the nearby Coral Highway. ... more   less 
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