We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (572)
Filter reviews
572 results
Traveler rating
288
207
54
10
13
Traveler type
Time of year
LanguageAll languages
More languages
288
207
54
10
13
Show reviews that mention
All reviewsclose to the airportfree shuttlepunta cana villagesmall poolshort staygreat hotelairport hotelone night stayecological reservelarge supermarketcomfortable hotelshuttle servicela yolabreakfast buffetminutes from the airportfront desk staffenjoyed my stay
Filter
Updating list...
319 - 324 of 572 reviews
Reviewed March 30, 2013 via mobile

So this is a no frills hotel, it's near nothing, no beach, no clubs, nothing but everything is a shuttle ride away, which comes every hour on the hour or a cab that can be negotiated.

The morning breakfast is very enjoyable and good. The bar menu through out the day is limited, your better to walk to the many restaurants and supermarket in the village.

The pool is very tiny and offered no privacy as it looks onto the parking lot.

The rooms are very clean with very firm beds. They were always clean and you can walk around barefoot. The showers are freaking huge, like 6 people can easily fit in on, not that I tried but at least you have options.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jonmasters323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Puntacana Village at Four Points by Sheraton Puntacana Village, responded to this reviewResponded April 3, 2013

Dear Jonmasters323,

We are happy that you were pleased with your stay at Four Points by Sheraton Puntacana Village. Your feedback regarding the location and the bar menu has been noted and has been passed on to our management team, where they will work hard to ensure that any and all possible corrections can be made. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Myself and a few other passengers were stranded in Punta Cana by yet another late arrival on Condor airlines. To their credit, Condor provided lodging for us for the night and we were placed in Four Points Sheraton. The hotel was in very good shape and staff was very helpful. Front desk service was very accommodating and our waiter at the restaurant was excellent and even spoke French, much to the happiness of my fellow castaways. My room was very nice and clean and the bed was a delight to sleep on after sleeping in the terminal the night before. Bathrooms are an important point for me and this one was beautiful.

The only minor negative is that it is located quite a ways from the beach and the swimming pool was rather small so we decided not to even bother trying to get in any water. On the other hand, being close to the airport was very helpful as layover lodging.

If I dare journey to/through Punta Cana again, I will certainly consider staying here. Many thanks!!

  • Stayed: March 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Marketing Manager at Four Points by Sheraton Puntacana Village, responded to this reviewResponded March 21, 2013

On behalf of our team members, thank you for taking the time to write and comment on your recent stay at Four Points by Sheraton Puntacana Village. We are very happy to inform you that The Westin Puntacana Resort & Club is scheduled for opening in winter 2013. We look forward to welcome again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013 via mobile

Stayed here for 2 days and it was very good. Ok it's a brand new place but the rooms are well decorated And the bedding is perfect. Good shower , nice atmosphere. The breakfast is a bit strange. First day alacarte for 10 dollar. Next day only buffet for 15. Bit confusing. Late check out was no problem. Friendly staff. Across the street several good bars and restaurants. In a nice setting. Recommendable for business travellers

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank catman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto A, Executive Director of Hospitality at Four Points by Sheraton Puntacana Village, responded to this reviewResponded February 8, 2014

Dear Guest:

We appreciate the time you have taken to review the Four Points by Sheraton Puntacana Village and thank you for your feedback.

We have re-organized the way we are answering our reviews and as of January 1st of this year I have personally taken over the responsibility of reading, analyzing answering all reviews. Unfortunately, I will not be able to review the ones before that date but I want you to have my email address so that you write to me if you feel that we should have responded something specific to you.

Again, we thank you for your time and interest and we hope that you come back to Puntacana in the future and stay either at our Four Points by Sheraton Puntacana Village or at our brand new beautiful, Westin Puntacana Resort & Club, which just opened in December 2013.

Have a great day!


Alberto J Abreu
Executive Director of Hospitality
aabreu@puntacana.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

Great hotel, brand- new, spotless, chic and trendy ... could've been excellent with window that open a bit for some fresh air or a few rooms with patios (you are in the caribbean). Located 3 minutes from the airport close to a grocery store and a new village with a frew good restaurants (the Italian was great) ... Baskin Robbins, coffee shop with internet and a couple more eateries with outdoor seating. The Mexican spot left lots to be desired.

Free shuttle to/ from airport and to higher priced resort (about 6 min ride) to really nice beach plus enjoy their pool and restaurants. Free computers with internet in lobby, great cable stations ... nice pool. Really nice large modern shower big bathroom. Great for the money.and ok for a short vacay get away because you can save money by going to the resorts instead of paying to stay there! However, a patio would make it my choice for a vacay stay in Punta Cana.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ccamtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Marketing Manager at Four Points by Sheraton Puntacana Village, responded to this reviewResponded March 21, 2013

On behalf of our team members, thank you for taking the time to write and comment on your recent stay at Four Points by Sheraton Puntacana Village. We are very happy to inform you that The Westin Puntacana Resort & Club is scheduled for opening in winter 2013. We look forward to welcome again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

Very comfortable and spacious rooms in this almost brand new property. Breakfast is just OK when compared to fantastic breakfast buffets offered elsewhere. Recommended for its airport location but not by any means a place to stay on vacation.l

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ricardo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Marketing Manager at Four Points by Sheraton Puntacana Village, responded to this reviewResponded February 22, 2013

Thank you for taking the time to write and share your thoughts. We live in order to provide our guests a great experience in our property at the Four Points by Sheraton Puntacana Village.

We regret you did not had a chance to live our Resort Experience by visiting Playa Blanca Restaurant, La Cana Golf & Beach Club and Cocoloba restaurant Key of our unique way of life.

We look forward to welcome again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews