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Punta Cana Princess All Suites Resort & Spa
Ranked #32 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 19, 2014

The resort is very nice and we have been there four times. We like the size of the resort, the people and the food. the only draw back this year was the sales people from Royal Vacations trying to solicit customers to buy into the Royal holiday package which is to me the same as a time share scheme. Just beware of these people at the resort. Over all a great trip.

Room Tip: All the staff went out of their way to please everyone, any problems were looked after immediately.
  • Stayed: April 2014, traveled as a couple
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Thank RDC12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 20, 2014

Dear Guest,


We appreciate the time you have taken to write this positive feedback about your stay in Punta Cana Princess.

It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our food as well as the service of our friendly staff was to your liking. Please, rest assure that your observations will be analyzed with the involved with aim to achieved our main objective
.
We would be glad to welcome you again here in our little paradise for the fifth time; thanks for your loyalty and preference.


Sincerely,


Alberto Gomez
Resident Manager

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2,156 - 2,162 of 5,918 reviews

Reviewed April 19, 2014

We had a great time! The staff was so friendly and made it worthwhile. It was also nice to be able to go use the other two sister resorts. They had free shuttle service to take you to the other resorts even though it was walking distance. They also had a shuttle that took you to the casino and another one to take you shopping. The roowms are beautiful. The beds was very comfortable. The food was ok. The beach beds were awesome! The nightly entertainmen was great! We would definitely go again!

Room Tip: We had pool front and it was nice and right by the beach.
  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Duanedeeshun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 20, 2014

Dear Guest,

We want to say thank you very much for your recommendation, we appreciate the time you have taken to write this positive feedback about your stay in Punta Cana Princess.

It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our gastronomy, your room as well as the service of our friendly staff was to your liking.

We would be glad to welcome you again here in our little paradise.

Sincerely,


Alberto Gomez
Resident Manager

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Reviewed April 18, 2014

This was our third visit to The Princess, we were there the last week of March. Wonderful resort, beautiful beach, newly renovated rooms, adults only, great food, and a great staff, who could ask for more. The staff here go out of their way to make your vacation wonderful. The new rooms are very nice,The only problem I see is there could have been more space in the bathroom for toiletries, and also better lighting. But over all its still a great resort for rest and relaxation , its small and easy to get around, the food is good , no reservations at the restaurants. I would consider this a couple"s resort, we look forward to next year to see all the staff who we have made friends with, I highly recommend this resort.

Room Tip: Building 4 & 5 are closest to the beach, but all rooms are good.
  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 20, 2014

Dear Guest,

Thanks for having chosen again Punta Cana Princes and for taken the time to write us on this page we are so lucky to have the opportunity to receive comments such a repeater guest, we really appreciate your positive feedback.

It is a pleasure to know that you could enjoy our food, facilities and services were of your liking. All our hard working staff does his best effort to offer our valued guests the most beautiful experience in our little Caribbean Paradise. We are glad you like the new room design, we are working to have better lighting in it.

We sincerely hope to welcome you once you decide to return to the Dominican Republic to offer you the most memorable vacations.

Sincerely,


Alberto Gomez
Resident Manager

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Reviewed April 18, 2014 via mobile

We spent our last Thanksgiving vacation in this great resort . It overpassed our expectations : GREAT FOOD! The try to suit all tastes and there's a wide variety of meals to please every tooth. The environment as well as the beach is fantastic. We could even use the some of the adjacent hotels services as part of the price we paid. Personnel are willing to help you at all times and you feel they really care about your stay. That was our first all-inclusive experience and after visiting other resorts we keep the Punta Cana Princess All suites-Adults Only resort number one in our ranking. We really enjoyed it!

  • Stayed: November 2013
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2  Thank Catraminavire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 20, 2014

Dear guest,

We thank you for trusting in Punta Cana Princess for your holidays and for sharing your experience with the online community and give us your feedback.

Thanks for choosing us as a destination for you stay. For us is very important the experience our guest have about their stay with us. We are glad to know that every time you have stayed with us, you have been able to enjoy of many unique and memorable experiences due to the amazing staff, the high quality food and beach and resort facilities.

We would like to express you how glad we are to read that your positive valuation about the beauty of our premises, the variety of our gastronomy and the excellent service of our staff.

Warm Regards,


Alberto Gomez
Resident Manager

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Reviewed April 16, 2014

This was our first trip to DR so we decided to stay at a Princess Resort as we had previously stayed at Princess Resorts in Mexico twice. We felt we were in good hands staying at a Princess.
We stayed for two weeks celebrating our upcoming 30th Anniversary.
The flight with Sunwing and the airport were great - no problems. We ran into our first problem
at our resort. We had booked this trip in October for two weeks beginning March 21st. We had requested top floor and a king bed. Upon checkin we were told we had two beds - not the way we wanted to spend our two weeks!! Then the lady checking us in changed that and said she had a king bed on the 2nd floor for us so we thought great! Upon entering the room we saw there were still two beds! Did I mention this was for our 30th Anniversary? My husband went back to the lady at the front desk and she denied saying it was a King! Through my husband's determination and some wasted time dealing with her superior we were finally given a room with a king bed on the 2nd floor! This was not the way we had envisioned starting our 3rd stay at a Princess Resort!!

The room was great and the view was fantastic! We overlooked the pool and could see the ocean from our balcony! Things were definitely looking up!

The resort itself and grounds were wonderful. Yes, there is some wear and tear - but everything was clean and well maintained. The staff - other than our checkin lady - were wonderful to us!

The beach was magnificent! We never had a problem getting chairs at the pool or the beach.

The buffet was good - the other restaurants were very good too. Wonderful not needing reservations for them. We even booked dinner a couple times at the sister resort down the beach.
Great that the use of their facilities are included for guests of this resort.

We met some wonderful people there too.

After our rocky start - we did have a wonderful time! We are planning to return next year and bring others with us. Hopefully, there will be no issues at checkin!!!!

Room Tip: Don't thing there is a bad room - nothing is very far away!
  • Stayed: March 2014, traveled as a couple
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4  Thank CJlowersackville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 18, 2014

Dear Guest,

Thank you very much for having chosen Punta Cana Princess for your vacations.

We are glad that we were able to provide you a delightful stay and that you enjoyed most our services, landscape, gastronomy and facilities having a wonderful holiday.

We really appreciated your comments about the performance of our Staff members were of your satisfaction and to your liking. On the other hand we feel sorry for the inconveniences of the first day and the attitude of this particular coworker.

It would be a pleasure for us to welcome you again .We remain at your entire disposition for any assistance you might need before your visit.

Sincerely,

Alberto Gomez
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

This was our fourth trip to Punta Cana, and our fourth resort. At last we think we have found the place that we would like to return to every year!!! I wasn't so sure how I felt about the resort the first couple of days, but by the end of the week I was quite happy. Because this is a small resort, evening shows were at the sister resort next door.....we never went over. Had dinner next door one night and it was excellent. I was slightly underwhelmed by the buffet, but once again, it's a small resort. Our ocean view suite was lovely, our room was very welcoming and spotless when we arrived. My only complaint would be that there is really no where to go and enjoy drinks in the evening. The lobby is where the internet is there are not very many seats, and they are often occupied for hours at a time by people on their gadgets. The bar at the seafood restaurant was very nice, but a little sleepy. Would love to see a little internet cafe on the grounds, and another bar. We had a hard time getting congac in the evening, we found the bartender (an older fellow) difficult to deal with, and not really friendly. Also Jose at the beach bar was rather rude and difficult. I think that when these guys see a Canadian coming with a bubba cup they think we are being piggish, rather we enjoy keeping our drinks cool, and limiting our trips to the bar. We tipped exceedingly well, so there was no need for rudeness. We have already looked in to returning next year and spending a second week. Overall we had a terrific holiday, despite a couple of small hiccups, we had a great time!!!!!

Room Tip: We were in building five on the top floor....great!!!!!
  • Stayed: March 2014, traveled with friends
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Review collected in partnership with this hotel
3  Thank Gwen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 18, 2014

Dear guest,

We thank you for choosing Punta Cana Princess for your holidays and for sharing your experience with the online community and give us your feedback.

I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. On behalf of all our team, we would to extend our most sincere apologies for any difficulties you may have experience during your stay. For us it is very important the experience our guest have about their stay with us. I accept your feedbacks for continuous improvement in a future stay.

We hope to give us the opportunity to provide the care and quality you deserve at a future visit.
We remain at your entire disposition for any assistance you might need before your visit.

Best Regards,

Alberto Gómez
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

This was a great resort. The smaller size made it perfect for my parents who have mobility issues. Every staff member was friendly, saying a quick "hola" every time we passed. The food was OK, the beach was excellent, and the swim up bar bartenders were very friendly. I hope to be back.

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with this hotel
2  Thank Laureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded April 18, 2014

Dear Guest,

Thank you for your kind review and nice comments regarding our team on property.

I am incredibly proud of the entire team and the work that collectively we have accomplished. I am glad you were able to experience firsthand.

We will be honored to welcome you back. Do not hesitate to contact us prior your next visit.

Warm regards,

Alberto Gomez
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Punta Cana Princess All Suites Resort & Spa

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Casino Hotel in Punta Cana
#28 Top resorts Hotel in Punta Cana
#29 Spa Hotel in Punta Cana
#30 On the Beach Hotel in Punta Cana
#30 Romantic Hotel in Punta Cana
#31 Luxury Hotel in Punta Cana
#36 Family Hotel in Punta Cana
Price Range: $157 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Punta Cana Princess All Suites Resort & Spa 4*
Number of rooms: 270
Official Description (provided by the hotel):
Punta Cana Princess All Suites Resort & Spa in an Adults Resort (18 years old and over) where the fascination of an unforgettable holiday is readily available to our clients. Caribbean style and art of living combine in each of the corners and rooms of this pleasant, high-category holiday resort in Bavaro Beach. Five-Star All Inclusive Hotel, quiet and relaxing, on a heavenly beach; that offers all the services and facilities of our sister hotels Caribe Club and Tropical Princess.The charm of the 263 beautiful Platinum Suites, the seduction of the 7 Honeymoon Suites equipped with a thousand and one details and including a full range of services are completed with the careful and selected menu of our 5 restaurants (main buffet, Italian, Tex-Mex, Mediterranean and Swiss), and a functional snack. Wedding packages available. A full range of daytime leisure activities, extensive gym and spa area, a beautiful bright environment, with a large number of evening activities, next to the famous Princess Tower Casino (located at Bávaro Princess Hotel), and Areito Disco (one of the best in Punta Cana); that add the pleasure of some days of rest and an unforgettable holiday at the famous Bavaro Beach. ... more   less 
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Also Known As:
Punta Cana Princess Resort
Princess Punta Cana
Bavaro Princess All Suites Resort Punta Cana
Bavaro Princess All Suites Resort Spa & Casino
Punta Cana Princess Hotel

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