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Punta Cana Princess All Suites Resort & Spa
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Reviews (6,311)
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Reviewed October 7, 2013

I went to DR for the 1st time and did not know what to expect because I received mixed messages from friends that went there. From the check in to the end, I have to say that the staff was friendly, helpful and accommodating. The room was modern and beautiful. We were in section 5, I assume the last development, right off the swimming pool. The food was good at the buffet restaurants. I had my special bday celebration at the Rio Grande, which was decorated with balloons and flowers, and the dinner and the staff were great. I also did some excursions with hubby and had a great time learning about the culture and the residents. Eventhough, there was a language barrier we knew enough to overcome it. The only drawback was the constant harrassment of some of the locals trying to sell you things, especially at the resort. Overall, I enjoyed my birthday, and was pleasantly surprise at how the staff went out off their way to make my day special.

Room Tip: Select 3-5 sections because they are more modern.
  • Stayed: October 2013, traveled as a couple
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4  Thank 50bdaygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded October 12, 2013

Dear Guest,

We are glad to hear that you enjoyed your recent stay with us! Thank you very much for your feedback. We hope you will choose to stay with us again.

Best Regards

Community Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

Food was fine, needed to get up early though to reserve a seat at the beach. I tend to think that people had their towels on the chairs from the night before. If so, the hotel should remove them.
Beach was nice, pool was also nice. Entertainment was good. The place was clean.
Be careful if you book outside the hotel through one of the discount websites. We booked a King and they tried to place us in a double room. We got our King though but the person at the desk said the reserved King is just a request. That did not sit well with me and we received our King. The double was because we did not book though them, therefore the room was discounted.
Also no children hotel which is nice for just adults.
Also the other thing we did not like was that they have some people selling wares on the property which is fine if you are interested and walk up to the stands. These sellers however, come up to you as you walk by and bother you and tell you that you are their friend or brother or what not. This should not be and the hotel should not allow them to approach you while you are on vacation.

Room Tip: See comment above: if you book outside the hotel, they may try to give you a downgrade on your room. We got our King room and we had no complaints with the room.
  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Wingate by Wyndham
3  Thank Philip F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded October 12, 2013

Dear Guest,

Thank you very much for sharing your opinions on TripAdvisor about our hotel. It is very important for our daily performance to receive your valuable opinion, that’s why I want to say thank you for letting us know.

Best regards,

Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

This adults only resort has everything we love: it is small enough that you never have to wait in line for anything and you get to know other visitors and the staff. The food is excellent and the restaurants are clean. The staff is very friendly and will do anything for you. The rooms are clean and honestly because of the size of the resort all are well situated and close to the pool, beach and restaurants. The pool bar is a great place to spend the afternoon ! The only people who may have a complaint would be those who want to attend a big show every night because it is too small for that; although you are welcome to go to the bigger resort next door to see a show. Do not hesitate to choose this resort !

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with this hotel
8  Thank dominicanonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded October 12, 2013

Dear Guest,

Thank you so much for your kind feedback! We highly appreciate that you took your precious time to publish your comments and are delighted that you enjoyed your stay at our hotel. Your compliments are a great reward for our efforts and have already been shared with our team.

It would be a great pleasure for us to welcome you again.

Best regards
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

We were there spring 2013 and had a great time. The staff is super and although the rooms aren't quite as modern or luxurious they were fine. No worries about the food and the restaurants were fantastic. Biggest complaint was guests reserving multiple beach chairs and then being away for hours on end and not using them. This isn't unique to this resort though. Also this part of Bavaria Beach is a little rougher than further east.

Room Tip: Ask for close to the beach or you may have a longer walk than you expected.
  • Stayed: March 2013, traveled with friends
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Review collected in partnership with this hotel
3  Thank 123DJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded October 12, 2013

Dear guest,

Thank you for staying at Punta Cana Princess All Suites Resort & Spa. We are pleased you had a delightful stay and the service given by our staff was up to your satisfaction.

We appreciate your feedback as we continuously strive to improve our service and only through comments provided by our valued guests we will be able to do so.

Best regards,

Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

We went to "PCP" for our 20-year-anniversary with two other couples and were absolutely pleased with everything we experienced! It is a smaller resort and the employees are able to give very personalized attention to each and every person who stays... getting to know your names and especially your choice of beverages. Everything at the resort was clean, and the employees were constantly working --- but with a smile on their face, dancing and singing :) We never had trouble finding a place by the pool or beach due to overcrowding, and there were never long waits for the restaurants. We also met a variety of people from all over the world - some of whom we have stayed in touch with. We would definitely return to this resort in the future!!!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
2  Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded October 6, 2013

Dear Guest,

We are delighted to learn that you enjoyed your recent stay at Punta Cana Princess and would like to thank you for taking the time to write about your experience here on Tripadvisor.

Guest satisfaction is our main goal and it is rewarding to learn that it has been achieved on this occasion.

With Kindest Regards,

Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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