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“4th time and keeps getting better”

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Punta Cana Princess All Suites Resort & Spa
Ranked #32 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersBronze level
muskoka
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“4th time and keeps getting better”
Reviewed January 30, 2013

We've been to this resort 4 times. We are in our 50's and travel with our parents. This resort is excellant for those who have trouble getting around because it is small and everything is close by. You cannot find better staff, Hector at customer service, Quelvin #1 bartender at the beach bar, Manuel head server and crew at marenostrum, Jose at the fondue restaurant, Kenya waitress/server main lobby, Santa, Louisa just to name a few. This is a very quiet adult only resort to do what we like best on vacations R&R. The rooms are abit dated but are very clean. The beach and belize beds are very nice. We really enjoyed the Barb Q lunches on the beach. You can't find a more beautiful beach. All in all a Great Resort! We will be back again.

Room Tip: The 5000 building is very close to the beach, pool and bar
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  • Stayed December 2012, traveled as a couple
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Helpful?
12 Thank muskokatraveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
boston, ma
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 25, 2013

very nice place 99.9 % russians , great beach,nice pool ,great animation staff! Juan.....)))everyone is pleasant and happy to help .every time we needed something employees were there right away .food in a restaurants was very good but buffet was so so.

  • Stayed January 2013, traveled with friends
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Helpful?
12 Thank olga t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2013

This resort is actually a 3 star, not a 41/2 as rated with agents. Very poor service, unfriendly staff, no entertainment except at the lobby. Pool had mold under the water all along the pool. Its an older resort that needs to be refreshed. Food selections and food quality was poor. Overall, I would never go back. If you are looking for a true 41/2-5 star....I highly recommend the Royal Catalonia in Punta Cana. I have been there 27 times in the last 13 years. I thought I would try somewhere else. Now I will never go anywhere but the Royal.

Room Tip: Pool view on the 2nd or 3rd floor.
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  • Stayed December 2012, traveled as a couple
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Helpful?
4 Thank thetraveller098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau, Canada
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 24, 2013

Went to this resort fm January 12th to 19th. It was a fabulous week. This resort is small ennough that you don't need to walk forever, no more than 5 minutes and you are where you want to be. The staff is friendly, helpful and always happy to help out. The food is very good my absolute favorite was the Fondue House , make sure you have the shrimps. Jose the manager was awsome he treated us as though we were his personal guests what great service! The beach is awsome ,if you like waves this is the place to be. Everything is nice and clean even the beach washrooms now that's a real treat. The rooms are very nice ,we had a King size bed and very comfortable, beach towels always delivered to our room whis is a bonus. Have no doubts this resort is great go and enjoy....

Room Tip: Block 4 or 5 closest to beach
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  • Stayed January 2013, traveled as a couple
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Helpful?
12 Thank Lise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brevard, North Carolina
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

My husband and I went here on our honeymoon. We were constantly asked for money by staff, and others on the beach and at the pool. We had small bugs in our room. 1 out of the 4 restaurants were open, with horrible food options. One of the resort staff was taking pictures of me while walking to the bathroom from the pool and trying to sell them to my husband. We were expecting a wonderful time. Highly dispointed. Will never return.

Room Tip: We had one of the honeymoon suites and it was very nice.
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  • Stayed October 2012, traveled as a couple
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Helpful?
6 Thank Courtney594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara Falls, Canada
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 23, 2013

another great stay at the PCP. Stayed here a couple of years ago and to our suprise alot of the employees are the same... Nelson at the pool bar is fantastic... always greets you with a smile and great service.... the food was good, always something to eat... the Texmex has a great steak. The use of the 2 other resorts in the chain is a great advantage... the buffet at the Tropical has a wider selection. the Animation team was ok, but the evening entertainment needs alot of work... they try but its far superior at the Caribe. The Areito disco is good, would be better if it was right on the property and you didnt have to pay for drinks after midnight. The grounds of the resort are as always imaculate... they really take pride in the appearance of the resort. the rooms were good, a bit run down but you dont spend alot of time in your room.. 4000 and 5000 blocks with rooms on the top floor are the best with views that are awesome. The vendors on the resort and the beach are a little pushy but they are trying to make a living... so all in all another great stay ... we are already planning our next stay in October 2013...

Room Tip: Stay on top floors to get away from bugs..
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  • Stayed December 2012, traveled as a couple
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Helpful?
10 Thank D-jaz-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maquoketa
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 19, 2013

At our check-in the girl did not give us a list of the perks of being a VIP, then we had to find our room on our own. When we first opened the door it smelled very musty, so we inquired if they could spray or do something about it. They sent over a house keeper and she did sprayed the room around the edges. Everytime we came into the room we could still smell it, so we asked to see another room, so they kindly showed another room in a different building,different floor, same thing, so we though they all were like that. As we talked to other people there, they said their rooms were fine.(They were in buildings 4/5, we were in 3 and checked 2). I would say the food was average I advise avoiding the beef as it was always tough and hard to chew. The ala cart restraunts were closed on different night amd would have been nice to know a day ahead so you can plan your nightly meal. Of course you had the the same priviledges at the Cairbe and tropical princess next door, but to the restrauntss you need to have a reservation 24 hours ahead. The beach was mostly clean and was able to get a beach bed and lounge chair without problems,but if you woyuld have wanted to be poolside, that would be a differnet story. By 730 the chairs and lounge beds had towels and things placed at them.Staff was attentive to you.

Room Tip: If not happy with your room, dont unpack till you are satisfied.
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  • Stayed January 2013, traveled as a couple
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Helpful?
10 Thank pattyag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Punta Cana Princess All Suites Resort & Spa

Property: Punta Cana Princess All Suites Resort & Spa
Address: Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Casino Hotel in Punta Cana
#28 Top resorts Hotel in Punta Cana
#29 Spa Hotel in Punta Cana
#30 Romantic Hotel in Punta Cana
#30 On the Beach Hotel in Punta Cana
#31 Luxury Hotel in Punta Cana
#36 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Punta Cana Princess All Suites Resort & Spa 4*
Number of rooms: 270
Official Description (provided by the hotel):
Punta Cana Princess All Suites Resort & Spa in an Adults Resort (18 years old and over) where the fascination of an unforgettable holiday is readily available to our clients. Caribbean style and art of living combine in each of the corners and rooms of this pleasant, high-category holiday resort in Bavaro Beach. Five-Star All Inclusive Hotel, quiet and relaxing, on a heavenly beach; that offers all the services and facilities of our sister hotels Caribe Club and Tropical Princess.The charm of the 263 beautiful Platinum Suites, the seduction of the 7 Honeymoon Suites equipped with a thousand and one details and including a full range of services are completed with the careful and selected menu of our 5 restaurants (main buffet, Italian, Tex-Mex, Mediterranean and Swiss), and a functional snack. Wedding packages available. A full range of daytime leisure activities, extensive gym and spa area, a beautiful bright environment, with a large number of evening activities, next to the famous Princess Tower Casino (located at Bávaro Princess Hotel), and Areito Disco (one of the best in Punta Cana); that add the pleasure of some days of rest and an unforgettable holiday at the famous Bavaro Beach. ... more   less 
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Also Known As:
Punta Cana Princess Resort
Princess Punta Cana
Bavaro Princess All Suites Resort Punta Cana
Bavaro Princess All Suites Resort Spa & Casino
Punta Cana Princess Hotel

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