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“Return Visitor, A First Ever For Us!!”

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Caribe Club Princess Beach Resort & Spa
Ranked #54 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersGold level
Ontario
Level 6 Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Return Visitor, A First Ever For Us!!”
Reviewed December 23, 2013

My husband and I travel to different resorts twice a year, but this is the first time we have ever returned to the same resort. We traveled from December 15th to the 22nd. We were able to book early with West Jet out of Hamilton Ontario and get VIP at a fantastic price.VIP includes free room service, slippers, robes, one bottle of rum in room, a free 20 minute massage and upgraded alcohol, as well as one of the upgraded À la cartes. ( Last year the upgraded beer was Bud, this year it was Miller.) The rooms are not the newest but this resort has other things going for it, namely the beach, three pools and did I mention the nicest staff every? We love the food, especially the chicken at the beach bars. My husband says one has chicken that tastes like Swiss Chalet and the other beach bar/grill has chicken that tastes like KFC. There are people here from all over the world and many of them smoke, so if that bothers you, go somewhere else. If you don't like the staff laughing and joking with you, go someplace else. If you want a flat screen TV with a million channels, go somewhere else! If you expect 5 star food and amenities, go someplace else. But if you want a relaxed atmosphere, friendly staff, and for the most part, great food, then this is the place for you!! Did we have hiccups at this resort? Yup!! WE had No room when we first arrived, somehow it was booked a week earlier! Within minutes the desk clerk dealt with it, especially nice of him as at that point I had been up for 24hrs and was starting to get cranky! My husband and I both had cranky tummies after eating crepes at the Crepier restaurant, but we will just not eat there next time. Did I say next time? YUP!! Cause we so enjoy ourselves here and are so relaxed from the stress of our busy life we have already decided we will come back to this resort again next year!!

Room Tip: We always book the VIP so we will get a room in the Coralillo Building and request ocean-view.
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
2 Thank runawayfromOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 28, 2013
Dear Guest,

Thank you very much for choosing to stay at Caribe Club Princess again and for taking the time to post this wonderful review. We are truly glad to read that you enjoyed your stay with us.

Our entire team look forward to welcoming you back soon,

Warm regards,

Community Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (621)
Date | Rating
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English first
canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 20, 2013

we arrived in the morning around 1130 and check in time is at 3pm, but were in our room by 1230 which was great. the room was a good size, king size bed, sunken sitting area with the patio just outside with a great view of the beach. Bathroom was good, and yes it was in need of repair but i'm not taking baths just showers and then out to have a great time. They had a trolley that picked you up and take you to the reception area, and only took a few minutes, as you had the choice to walk if you wanted which took us about 5 minutes. The buffet was fine and we alway had something good to eat, loved our waitress Maricruiz S who was charming and friendly. The casino was great for us not to big not to small as I usually don't go away to gamble but we had a blast there. Disco was great too. we loved the housekeeping staff, especially Candia S who always looked after us and got whatever we needed. Overall our stay here was great, and we will be returning soon. If you go away to be picking out every little thing that is negative, your stay will be negative wherever you stay, just go and enjoy yourself and don't sweet the small stuff. Enjoy yourself!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
2 Thank shutterbugpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 28, 2013
Dear Guest,

We are glad to know that you had a pleasant stay in our hotel. We look forward to welcoming you back in the near future.

Best regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middleburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 18, 2013

We arrived at our hotel at 6 PM and had to wait over an hour for a drunken tour of college kids to check in ahead of us. Finally we were brought to our room, the key failed so we had to take the trolley (10 Min drive) back to the front desk where we were given another key. That key also failed so the janitor was called to meet us and break in (with a credit card) to our room. Once inside the room we found the rooms contained two twin beds (not the Queen we had requested) and the room was in need of cleaning and painting. The drapes were ripped and dirty...very sub prime place. We decided to check out and go next door to the Hotel Paradisus which was fabulous. Unfortunately, they charged us for the room anyway and then a series of fradulent charges appeared on my credit card that took a month to resolve. Beware of this place!

Room Tip: Don't do it!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Terri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 28, 2013
Dear Guest,

Thank you very much for your recent stay. We are sorry to read about your negative impressions. Our responsible managers have been informed about your inconveniences. Please accept our sincere apologies.

Best regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 13, 2013

It was my first time coming to Dominican Republic and I will definitely be coming back next year to
this same resort. Its beautiful and very clean and has the best beach Ive ever seen!The location is
fabulous as its close to everything.Staff were very good and friendly.Cant wait to come back!

Room Tip: I was in room 1259 and it was the best location as we were right across from the pool and buffet...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jen1968_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 15, 2013
Dear Guest,

We really appreciate your comment about your stay at Caribe Club Princess. It´s a pleasure to have covered your expectations and hope that we will soon have the possibility to welcome you again.

Kind Regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkton, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2013

Just back from a week at the caribe club princess. Had the honeymoon suite so room was fine. Np problem with hot water or air. Jacuzzi tub had only one jet working. Paying extra for a safe and wifi is tacky. Wifi at reception only. The service was good. Language was not a problem and everyone seemed to be trying. The drinks were weak but readily available. The shows were awful. The grounds were nicely maintained and the pools were nice if showing their age. The beach was great. Chairs and towels were plentiful. Most of the clients were european and russian. Some hispanic and canadians and a few americans. Less english with other residents than staff. Shopping was limited and overpriced. Overall the entertainment at the reception area,pool and beach was only average at best and non existent after 6p.m. The casino was small but pleasant. We ate at most of the restaurants and the buffet. The food was universally bad. I mean no good. I mean we walked out at two of the restaurants. I mean they could do no better. Complaining brought no improvement. The age of this facility, poor entertainment and terrible food should make the caribe club a no go for any future guests.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ron480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 15, 2013
Dear Guest,

Thank you for your review on TripAdvisor. We appreciate you taking the time to post your comments about your stay at Caribe Club Princess. All reviews, either good or bad are taken in much consideration by our management.

Best regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deer Lake, Newfoundland, Canada
1 review
Reviewed December 12, 2013

this was our first time travelling to punta cana. (we vacationed in varadero and we loved it). we had the VIP suite which included room close to the beach and premium drinks....so worth it, loved being right on the beach. Buffet was ok, but the restaurants were fabulous. the beach was clean and was not too crowded. i would certainly perfer the smaller resorts. the rooms were a little dated but were clean. staff were friendly. would def recommend this resort

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 15, 2013
Dear Guest,

Thank you so much for your review and we are happy to hear you enjoyed your stay.

We hope to have you again as our guest soon!

Kind regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 4, 2013

I stayed in this hotel from November 29th 2013 to December 2nd 2013 and have big expectations to stay here for an important weekend. I flew from New York City and plan my vacations ahead of time.
All 100% of the employees that work in this hotel discrimate me and my husband for being Dominicans. It was very obvious the different service we had compare to other races that stayed in the hotel. They humiliate me at all time making my stayed very very misserable. At all time at complain the employees gave me a hard time and were hostile to me and my husband.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Haydeekarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, December 7, 2013
Dear Guest,

Thank you very much for your recent stay. We are sorry to read about your negative impressions. Our responsible managers have been informed about your inconveniences. Please accept our sincere apologies.

Best regards,

Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caribe Club Princess Beach Resort & Spa

Property: Caribe Club Princess Beach Resort & Spa
Address: Playas de Bavaro, Punta Cana 23301, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Top resorts Hotel in Punta Cana
#48 Romantic Hotel in Punta Cana
#48 Spa Hotel in Punta Cana
#50 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Caribe Club Princess Beach Resort & Spa 3.5*
Number of rooms: 355
Official Description (provided by the hotel):
Situated on one of the most beautiful beaches of the Dominican Republic, the famous Higuey beach, and in an area where the beauty of the countryside and the delightful crystalline water, combined with fine and delicate sand, leave visitors with a strong feeling of pleasure and an exceptional sensation of relaxation and peace. Feelings which reveal never-ending possibilities as we stay in one of the marvellous Royal Suites, or allow ourselves to be seduced by the charming Honeymoon Suites, all of which include all conveniences. ... more   less 
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Also Known As:
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Hotel Punta Cana
Caribe Hotel Princess
Caribe Club Princess Punta Cana
Caribe Club Princess Dominican Republic

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