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“Beautiful Resorts! Great for Young Family and couples!”

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Grand Palladium Punta Cana Resort & Spa
Ranked #42 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Reviewed March 4, 2013

We had stayed in 2 weeks in Feb with 9 of us as family with 2 young children age 22 months and 5 year old. Great for family with children and also couple too.

Resorts: Beautiful, huge area, nature like park Green ECO and clean ... The Beach are mostly beautiful!

Hotels: There are 3 different area of hotels ROOM - pretty huge and lots of room!
We picked building 2000 but these are great for elders who unable walk well as good closer to restaurants, snack bar , our favorite place cuz, we can sit there closer or bring foods to go as out at the beach and close to the pools.
For people who use wheelchair and family with young children to use building 2000, 3000, 4000 that are good in middle area of resorts, close by beach, restaurant and everything front lobby. If couple want private and quite then use Royal Suite hotel- VERY nice and fancy area! For Royal Suite rooms can walk into their own private pool.
If your room is farther, they have ready to go get in to golf cart ride and train ride every 10 min at the each station stop sign area, they go around each time repreat. It should be no problem or take walk about 5 to 10 min if you love walking! Great then!

Staff worker at Resorts only: Hard worker, patient, helpful and friendly.

Foods from buffets and restaurants: Great choices and fresh fry meats. Yummy! Kids loves the BEST French Fries at Buffets.
Spain restaurant is good.. lovely Pork and steak tender meats! Good job Chef! All restaurants have kids same menu book. For kids menu choice of chicken fingers and fries were best taste at Quijote restaurant than other restaurant. It would be depend on Chef and cookers who did well cooking behind the kitchen.

Pool: Lots pools and children Pirate boat in kiddie pool and clean.

Children club: Great for children from baby to 12 year old - Good events each day and safely inside building with cool a/c as style for Pirate and castle style building. Events for kids , fun kids zip-line, toys, crafts, actives programs, wall climber, movie , games , and clean place inside. For parents have sign in and out. They allow to have babysitter from 8 am until 11:00pm. Wow, Staff worker are willing to work and taking care of children. Foods provide for them to care the kids. Free Child care. Give them tips would be great!

Ride: There are golf carts ride and train ride to stop by your room or any where. Kids love the train ride it is fun to go around in the resort.

Beach: Beautiful, little windy area, lot people walking on tide from all different resorts. Ocean were very beautiful and blue water! No seaweeds, the staff working kept cleaning in early rise morning. Kids love FUN waves!

From only outside public sellers table or homeowner market place:
Kinda sad who are from punta cana people that some of them are little pushy and asking tooo way high pricey as dishonest people, I encourage them to be honest, be patient and let tourist like or not. For visitors, you can say "No Thank you!" . Be smart for putting the price down if you like to buy as North America's similar price. Some of them are respectful and friendly too.
You will may have understand their needy and their culture living in their country. Get use it with them .. no need say Why or they do that or ?? It is the idea like other very low economy country like Africa, Mexico, Asia, India, Philippines and others country in the same way.

For Tipping money for Resort staff worker: There are no asking tipping money. As what you like and what you see how they or person hard worker or friendly give them the tip as wish you like or compassion. We like that!

Mostly every night time, use your bug spray or lotion or wear pants. Depend where you go near swamp area or ponds or near the grass area.

We have no problem at this resort, healthy and safely area. Just be Happy and enjoy your relaxing! No stress! Sleepy from sunny!

We will come back again and same resort! It would be easier for us to know this area again! Smile!

Keep up good job, friendly, helpful and hard worker. For who living people there, you would be proud for your own country and nicest ocean and beach. Thanks to tourist ans visitors for coming.

Room Tip: TIPS: For Parents with young children and respect older elders people who unable walk far or wheelch...
  • Stayed: February 2013, traveled with family
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2  Thank kmjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 12, 2013

Dear Kmjy,

We want to thank you for dedicating your time to share your experiences concerning your stay.

Comments like yours are the best motivation for us; thank you for choosing Grand Palladium Punta Cana for you and your relatives and for trusting that we will give you your well deserved vacations.

We will be waiting for you next vacations.

Best Regards.

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1,947 - 1,953 of 7,742 reviews

Reviewed March 4, 2013

Second stay at this resort!!! Feb 23 till Feb 28, 2013. Everything wonderful till last day!!!!! While at breakfast on last day of stay someone stole sound machine from our room!!!! Did not miss machine till in lobby waiting on ride to airport went back to room to check and it was not there assumed wife had packed it but just forgot!!!! When we arrived hope and unpacked found it missing!!! The only time it could have been STOLEN were while we were at breatfast lucky we keep safe locked at all time!!!!! Just a warning if you stay keep things locked up and double check before you leave!!!!! Will not return to this resort!!!!!

  • Stayed: March 2013, traveled with family
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1  Thank rcponcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 12, 2013

Dear Rcponcho,

Received a warm greeting from the staff of Grand Palladium Punta Cana Resort, Spa y Casino, we want to thank you for dedicating your time to share your experiences concerning your stay.

We apologize for our services and that we do not full fill you expectations as well. All comments are very important for us, we will let the people in charge know about your inconvenience.

Once again thank you very much; we hope to see you soon at our resort.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

Pros: not to far from airport, beautiful beach, can walk for ever, ocean is turquoise blue, great swimming, don't need water shoes here. Staff are friendly, rooms are nice, mini fridge restocked daily with beer, water, pop. Our rooms were close to the main lobby and beach.
Cons: need to wake up a the crack of dawn to get a lounger. Bit of a language barrier, next time I will brush up on my Spanish and Russian. If you sleep in past 10:00am you will miss breakfast, next buffet opens at 12:30, but you can get a pastry and coffee at the lobby bars or you can go to the 24hr sports bar for hamburger/hot dog/pizza, etc.
Overall we got what we went for, beach/ocean/hot weather. We found that this resort was just to big for us and for that reason we would not return.

  • Stayed: February 2013
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1  Thank CaribeanBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 12, 2013

Dear CaribeanBound,

On behalf of Grand Palladium Punta Cana Resort, Spa y Casino we want to thank you for the dedicated time you spent to share your suggestions.

Politely we would like to apologize for the inconvenience, thanks to you and other customers suggestions we are working to improved our services.

One more time thank you very much, we hope to see you soon.

Regards.

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Reviewed March 1, 2013

We went to The Grand Palladium on Feburary 2-9 2013 for our wedding. We brought 20 guests a long with us. This resort was AMAZING! We had no trouble finding our bus to the resort from the airport. When we arrived tot he resort they had a table set up just for us with all our room keys and information! The staff explained everything to us and greeted us with drinks! our guests were in the 3000 building and we (bride and groom) were upgraded to the 4000 building, it had an amazing view of the ocean and gazebo where we were married! The resort was beautiful and staff was very friendly! Our wedding day was awesome! Perfect weather and everything went smoothly! The staff even decorated our room and left us gifts! There's lots to do at the resort and the food is very good! We LOVED the Japanese restaurant! We highly recommend this resort for any occasion! We had the time of our lives!! We will be back!!

Room Tip: Try to get rooms in the 3000 or 4000 buildings they are right by the lobby and a pool! Perfect spot!

Room Tip: try to get a room in the 3000 or 4000 block. its right across from the lobby and backs onto the pool...
  • Stayed: February 2013, traveled with family
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2  Thank Courtney L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 12, 2013

Dear Courtney L,

We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us.

It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs.

We look forward for your return.

Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

I was looking for the perfect trip to take my sister on for her 21st birthday present and my travel agent (tina@ultratechtravel.com) recommended Palladium. We had an excellent time on the trip! Palladium was a very exciting up to date hotel. The club on the resort was the best. It was always packed and playing the best music. The FREE water activities were wonderful. We spent alot of time on the water. The pool bar was the place to be during the day even if you weren't drinking. The bar tenders were alwasy singing and keeping everyone entertained. The shows at night were spectacular. They often brought in shows from out of the area which was awesome. I would highly recommend this resort to anyone. My sister and I have lots of great memories from there!!

  • Stayed: August 2012, traveled with family
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3  Thank Tonya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 13, 2013

Dear Tonya F,

We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us.

It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs.

We look forward for your return.

Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

It was the first time in Dominican Republic.
We had a very beautiful and special vacation in Grand Palladium Punta Cana.
The location is gorgeous, it's a piece of Paradise everywhere. Regarding this, it doesn't really matter where you stay... Everywhere is nice.
Regarding the resort itself, you have to go there prepared for the real thing. Just don't go there expecting to be a 5 stars resort and only that. You have to welcome the beauty of the place and to enjoy the people and the services as they really are. They're doing almost all they can to keep you happy and to make you feel good. This is not kept in the number of stars at all. They have some problems, maybe there are 3 real stars, but what does it matter? It is clean, the food is ok, you can find anytime something good to eat, CocoLoco, Cuba Libre, Mojito and all the other cocktails are very good mixed up with the beach/pool itself.
I read a lot about the resort and about Dominican Republic before leaving and after this awesome experience I have to say that this is a must do, you'll definetely know where to eat, how the rooms are, what to expect. Don't go unprepared! Read, learn, enjoy everything!
Totally recommend for couples & families.

  • Stayed: February 2013, traveled as a couple
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6  Thank AndreeaConstantin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 13, 2013

Dear AndreeaConstantin,

From the staff of Grand Palladium Punta Cana Resort, Spa y Casino we want to thank you for dedicating your time to share your experiences concerning your stay.

We greatly appreciate that we have totally satisfied your well deserved vacations.

We look forward for your return.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

We booked a WestJet vacation from St. John's, NL to Punta Cana and stayed at this resort for a week. We never left the resort, nor did we spend any money. I tipped with $1usd when I felt, and was always much appreciated and never expected. I even tipped the gardeners as the grounds were spectacular.
Food was excellent; lots of choice and good quality. Rooms were outstanding. Drinks were premium quality, and in abundance too.
Golf cart rides were always available.
We will definitely rebook this fall or next spring.
We could not have been treated any better or felt any more respected or safer.
Congratulations to a tireless staff!

Room Tip: We stayed in Block 5000.
  • Stayed: February 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
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3  Thank Jamie216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded May 13, 2013

Dear Jamie216,

With all or affection we want to thank you for your commentaries, helps us like yours help us to increase every day,

Thank you for choosing Gran Palladium Punta Cana Resort, Spa y Casino as your special gateway.

We hope to see you soon.

Greetings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Casino Hotel in Punta Cana
#36 Top resorts Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#38 Spa Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
Price Range: $214 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa

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