We enjoyed our stay at the Grand Palladium Punta Cana. There were pros and cons, of course, and I will list them all. Only about 30 minutes from the airport. The property was beautiful and well kept. Lots of wonderful vegetation leading up to the expansive stretch of soft, white beach. The staff were very friendly. Upon check-in, I asked if we could get ocean view and was accommodated with a partial ocean view (which is really the about the best you can get with the low rise buildings in Punta Cana). This is a very large property. We stayed at the Grand Palladium Punta Cana, which was central to the resort. On one side was the Grand Palladium Bavaro resort, on the other side was the Grand Palladium Palace and Suites. There were well kept covered walkways and trolleys to ride if walking was not desired. Although the trade winds kept us comfortable in the heat, the covered walkways also helped keep us comfortable. The lobbies, bars and dining rooms were fancy. Servers were everywhere and you did not need to wait long at all for a drink. All staff spoke some English, some better than others. I enjoyed practicing my Spanish (which is not very good at all). They had nightly entertainment in each of the lobbies. We enjoyed the music at the Bavaro lobby the best. Live band and singer. Fast and slow songs for dancing. Fun atmosphere. We went to the Michael Jackson show in one of the two theaters. The theater wasn't fancy, but we enjoyed the layout with plenty of chairs and tables for seating and a walk up bar or wait service available. The Sports Bar was also nice. Plenty of drinks and snacks available, TVs, pool tables, open 24 hours!
There were usually plenty of chairs out at the beach, however, poolside could be an issue, as many people "saved" chairs prior to 8am by leaving their towels on the chairs then coming back later. We had to resort to, "If you can't beat em, join em" and put our towels on chairs before breakfast a couple of days to get a seat.
I was disappointed in the room. Yes, I liked that it had the partial ocean view with a balcony. The location of our building was really wonderful. We were in the 2000 building, the closest you can be to the beach and also next to one of the quieter pools. However, the room itself really needed to be updated. Tube TV and old furniture. Shower design issue resulted in black mildew around the jacuzzi tub. Complementary minibar contained Presidente beer, sodapop and bottled water. Ipod dock in the room was very nice. The room was very musty smelling, although we've found this to be a factor at many of the seaside rooms we've stayed in, I believe the odor is worse when the furniture and bedding are older. After a few days, I could no longer smell it. We used the in-room safe everyday. We had some trouble setting the code, as the instructions said to use a 4 digit code and it actually needed to be at least 6 digits. Quite a bit of time was wasted on this.
Housekeeping was a bit unusual. The first two days we didn't get any shampoo, however, there was a basket full of shower gel, soap, toothbrushes, toothpaste, razors, sewing kit. Most days housekeeping would come in the morning, take the dirty towels and not come until much later in the afternoon with clean ones. This was a bit of a challenge, as we are very active and sometimes shower more than once per day. The housekeepers were very friendly and would even make towel animals and leave fresh flowers around the room.
The Sports Center at the resort was one of our favorite aspects. We try to balance our eating and drinking with activity and it was great to have free access to tennis, basketball, ping pong, paddleball, mini golf, ping pong, turf soccer field. We never had to wait to participate in activities. The turf field was in excellent condition, tennis courts were very good, basketball courts were good. Ping pong and mini golf needed a bit of TLC, but were certainly functional. Free drinks and restrooms were available on site.
We also enjoyed the spa. One early morning when it rained for a bit, we were able to use the spa sauna, sit on comfortable covered lounge chairs and swim. You want to get there early, however, as it isn't that big and fills up quickly. It's quiet. No children allowed. They have hottubs, but they weren't really hot, so I'm not sure of the purpose. The fitness center within was fairly well equipped.
Took some wonderful walks down the beach. In both directions, we were approached by local folks trying to sell souveniers. It was challenging because there were no prices on the items and if you aren't comfortable negotiating, then it can be difficult. We found that if we at least took a look at the wares, the vendors were less likely to pressure us. It was very nice for us that most everything was in US Dollars. We did not exchange any money, however, you want to have LOTS of small bills, as it's very difficult to try to negotiate and say you can only give $10 for an item if all you have is a 20 dollar bill. The front desk was good about giving us small bills. I'm not sure if all resorts would be that good about it.
The free internet - well, you get what you pay for. It was spotty and we needed to call the states using Skype, so we ended up paying for the Premium internet, which was MUCH better. It was $20 for three days or $40 for a week.
The sit down restaurants were excellent. We did not make reservations. Most of them, if you are there at the time they open, you can get in fairly quickly. The longest wait for us was for The Steakhouse. We arrived well past the opening time. However, we waited in the bar and had drinks and met people from all over the world and it was wonderful. The Mariachi restaurant was one of our favorites. The staff were very fun - came around with sombreros for photos and shots of tequila.
The buffet breakfast and lunches were ok. A few times some of the food was cold. It was puzzling because the burners under the chaffing trays were on, but some areas of the food were not warm at all. I also experiencing cracking two hard boiled eggs and having them be runny. I also saw that the sea bass was quite pink on one occasion. I realize that color is not a good indicator in comparison with using a thermometer, but I was skeptical with the other above mentioned issues. I did develop some gastrointestinal issues. I'm not sure if undercooked food was the culprit. I did not drink the water, so I know it was not that. They had an anti-diarrheal medication in the gift shop for $5 USD, which helped immensely.
Overall, we had a great time. We loved all of the options available at this resort. The grounds were beautiful and there was so much to do. There were many more activities available that we did not participate in. If the rooms were upgraded, I would definitely return. I may also consider staying in one of the other Grand Palladium accommodations if they have nicer rooms than the Grand Palladium Punta Cana rooms.
- Official Description (provided by the hotel):
- The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Hotwire, Priceline, Expedia, Travelocity, Hotels.com, HotelsforEveryone, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Palladium Punta Cana Hotel Punta Cana
- Grand Palladium Punta Cana Resort And Spa
- Grand Palladium Punta Cana Resort Spa