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Reviewed July 4, 2014

The beach was absolute beautiful and very relaxing , you do get quite a few people that want to sell you stuff. The personal is absolute fantastic , but we suggest that in the buffet restaurants that they should hire more personal, the entertainment was pretty good as well. Our best experience was with Francisco , at guest services, he helped us the minute we saw him for anything. The rooms are decent

Date of stay: July 2014
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Thank Dbransfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino.
We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

Looking forward to be your home for a next trip to Punta Cana.

With best regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

We just came back from the palladium palace in Punta Cana. The service was very good and the resort was outstanding. The weather was perfect which we spent a lot of time in the clear water of the ocean and the beautiful pools at the resort. It was a great vacation. Francisco Garcia guest service did us very well. He helped us with all our questions and made our stay better.

Date of stay: July 2014
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Thank SteveBonetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino.

We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

We hope to be your home for a next trip to Punta Cana.

Regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

We had a wonderful vacation thanks to francisco garcia. We planned activities and dinners with him every night we snorkeled and went to shows every night and ate at the best resturants we had a fabulous time

Date of stay: July 2014
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Thank Donnakeiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

We hope to be your home for a next trip to Punta Cana.

Receive warmest regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

The beach is beautiful. Tip : ask for Francisco Garcia from public relation, he was a tremendous help. Helped our family a lot with fun actives and planned great dinners. The pools are very big. There are bars everywhere you go if you need a drink.the spa is wonderful. Personally love the vapor room and hot tubs. Relaxing. Very friendly people. All around beautiful place and people.

Date of stay: July 2014
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Thank Shannonkeiter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for your preference as well as for letting future travelers knows about your satisfaction on this trip.

We are proud to hear about the excellent service provided by Francisco Garcia as well as the rest of our team. They will be very happy in receiving your compliments.

We cannot wait to your next visit.

L. Tajes

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Reviewed July 3, 2014

Thanks for the great time :) We like our visit much. David at the reseption is really great und friendly. The garden and the beach of the resort is wonderful. The food is good, but the meat could be better. The animation and shows are great, especially the dancers at the disco.

Date of stay: June 2014
  • Trip type: Traveled with family
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Thank Dallo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination. Rest assured that we will follow up on your remarks.

We hope to be your home for a next trip to Punta Cana.

Best Regards,

L. Tajes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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