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“"Great time"”

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Grand Palladium Palace Resort Spa & Casino
Ranked #21 of 114 Hotels in Punta Cana
GreenLeadersPlatinum level
Reviewed July 4, 2014 via mobile

Had a great time @ The Grand palladium. We stayed & the bavaro location. The resort is actually 4 separate properties in one so you have access to it all. There are multiple buffets and a few ala carte dining locations we tried the steakhouse (highly recommend), and the Chinese. The food @ the buffets was very good, we never had an issue with finding something we liked. I Traveled with my wife and 10yr old son. The beach is very nice and clean. The pools were very nice, we spent most of our time at the Punta Cana pool. The 10yr old had a blast there with entertainment provided by the P.O.P crew.
People that complain about this place have no idea how to travel and be comfortable in an unknown environment. I would certainly recommend this resort.

Stayed: June 2014
Thank bronseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 21, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. You graciously and enthusiastically touched on so many details here. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do, it's so nice to be so wonderfully recognized.

We hope you'll return soon and often. Your enthusiasm is contagious and it was wonderful to have had you here.

Our very best regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,564 - 1,570 of 7,041 reviews

Reviewed July 4, 2014

The beach was absolute beautiful and very relaxing , you do get quite a few people that want to sell you stuff. The personal is absolute fantastic , but we suggest that in the buffet restaurants that they should hire more personal, the entertainment was pretty good as well. Our best experience was with Francisco , at guest services, he helped us the minute we saw him for anything. The rooms are decent

  • Stayed: July 2014
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Thank Dbransfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino.
We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

Looking forward to be your home for a next trip to Punta Cana.

With best regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

We just came back from the palladium palace in Punta Cana. The service was very good and the resort was outstanding. The weather was perfect which we spent a lot of time in the clear water of the ocean and the beautiful pools at the resort. It was a great vacation. Francisco Garcia guest service did us very well. He helped us with all our questions and made our stay better.

  • Stayed: July 2014
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Thank SteveBonetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino.

We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

We hope to be your home for a next trip to Punta Cana.

Regards,

L. Tajes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

We had a wonderful vacation thanks to francisco garcia. We planned activities and dinners with him every night we snorkeled and went to shows every night and ate at the best resturants we had a fabulous time

  • Stayed: July 2014
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Thank Donnakeiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

We hope to be your home for a next trip to Punta Cana.

Receive warmest regards,

L. Tajes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

The beach is beautiful. Tip : ask for Francisco Garcia from public relation, he was a tremendous help. Helped our family a lot with fun actives and planned great dinners. The pools are very big. There are bars everywhere you go if you need a drink.the spa is wonderful. Personally love the vapor room and hot tubs. Relaxing. Very friendly people. All around beautiful place and people.

  • Stayed: July 2014
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Thank Shannonkeiter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for your preference as well as for letting future travelers knows about your satisfaction on this trip.

We are proud to hear about the excellent service provided by Francisco Garcia as well as the rest of our team. They will be very happy in receiving your compliments.

We cannot wait to your next visit.

L. Tajes

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Reviewed July 3, 2014

Thanks for the great time :) We like our visit much. David at the reseption is really great und friendly. The garden and the beach of the resort is wonderful. The food is good, but the meat could be better. The animation and shows are great, especially the dancers at the disco.

  • Stayed: June 2014, traveled with family
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Thank Dallo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination. Rest assured that we will follow up on your remarks.

We hope to be your home for a next trip to Punta Cana.

Best Regards,

L. Tajes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

I enjoyed this resort but I hated the food. Most of it was yucky. The resort is beautiful. It's situated directly on the beach so you do not have to walk miles or drive to the beach. The water sports were awesome as well. I chose kayaking and para-sailing.

  • Stayed: July 2013, traveled with friends
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1  Thank tiffany m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this reviewResponded August 23, 2014

Dear Guest,

Thank you very much for taking the time to review your stay at Grand Palladium. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate you have shared your experience with future travelers to our destination.

We hope to be your home for a next trip to Punta Cana.

Best Regards,

L. Tajes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Punta Cana
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
Price Range: $206 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Official Description (provided by the hotel):
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana

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