The facility is beautiful but it was not what we expected. We thought we chose top notch room. We stayed in the 4000bldg deluxe room. We were told that honeymoon would be acknowledged and it was not. We were told room upgrades may be available and when we asked we were told that we had a nice room and that we didnt need an upgrade. We walked past doors with just married signs but we didnt get that. Upon questioning the staff, we returned to our room to find a fruit basket, which was nice. there was an ap for the resort with info about activities etc that was really nice but no one in our lobby had ever seen the ap and couldnt give us the password that would have allowed us to make reservations for restaurants via the ap. The level we were at did not allow for personal service on the beach. We had to walk to bars and restaurants. We expected someone to come to the beach and bring us drinks. the alcohol was not of good quality, turned out that had we booked at higher level then we would had better alcohol. our shower door was broken and we stayed 7 days and it was never fixed. at prime shower times (before supper) there would be no water available, not just cold water, NO WATER. We would have liked more entertainment, the only shows were at 10pm and we found little to do between supper and waiting for shows. the spa was AMAZING! it was everything we hoped for, reasonably priced and large variety of services. the staff was friendly. supper was great everywhere but would have liked to be able to order multiple entrees. breakfast & lunch were good but no variety. room service is not free!
- Official Description (provided by the hotel):
- The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Despegar.com and BookIt.com so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Palladium Palace Hotel
- Grand Palladium Palace Punta Cana
- Palladium Punta Cana