What can I say but WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is our 12th time to the Palladium complex and 10th time at the Palace. We visited from Nov 30 to Dec 14. The weather was typical. Some rain which only lasted a few minutes at a time and sunny days with +30 temperatures. We were a group of 13 from Canada including our 4 year old grandson and 2 ½ year old granddaughter. We were there to celebrate our 25th wedding anniversary by renewing our wedding vows. I had not told my wife about this until we landed and the surprise on her face was priceless. Thankfully she said yes when I re-proposed. 2 out of 3 of our children have been married here and we could not think of a better place to renew our vows. I had been in touch with Carolina, wedding coordinator, previously and everything was awesome. My wife picked out her colours, flowers, music, location, restaurant etc. the day before the ceremony. We have met many wonderful people during our visits and Gunter and Ursula, from Germany, attended the ceremony as part of our extended family. The ceremony was at 4:00 pm on Dec 2 and the weather was perfect. We had chosen the new gazebo near the beach and there was a gentle breeze and a beautiful sunny sky. We spoke our vows and toasted with champagne. Mirpil, Guest Service Manager, was there as well. She and Carolina are like our daughters. They are amazing young women who do an excellent job making sure that your vacation is memorable. We had a dedicated train to take us all to "El Quixote" for dinner. The wedding cake was a simple chocolate cake, my favourite, with whip cream icing pink ribbon and flowers. It was big enough to feed the entire restaurant clientele. The entire day went off without a hitch.
We have never been disappointed at this resort and this time was no exception. My mother had suffered some medical issues immediately before we arrived and a wheel chair was provided upon arrival. They were all attentive and deeply concerned about "Mama Yvonne's" well being. We had the opportunity to attend the "staff" Christmas party and had a blast. There must have been over 300 people there. They were having a great time and included us in the festivities. Luis Miguel del Amargue was on stage and provided an incredible performance. We left at 2:00 am and they partied on till the wee hours.
We rented a taxi and went to Macao beach for the afternoon. We swam, drank, ate and enjoyed the afternoon. We were lucky enough to enjoy the company of Janiel, Patricia and Odil. As I have mentioned before these people are like family to us. They are incredible to be with and if you get a chance to meet them take the time to get to know them. You will not be disappointed. William at the swim up bar was our first Dominican son. We had to go home before his 33rd birthday on Dec 19 but we did enjoy the time spent with him.
The workers are friendly and work hard to make your stay enjoyable. Relax and watch the world go by. If you have children they will be safe and there is plenty for them to do. The kids club will keep them entertained and the pools and the beach are incredible.
The food is great and even the pickiest eater will find enough to eat. For those who complain about the service just remember that they serve about 500 to 700 people at each sitting at the buffets so give them a break and be patient. They are doing there best. Remember if you want 5 star Canadian service then stay in Canada. This is a third world country that strives to provide a great service for the money spent. Bring along some items to give away. Toothpaste and brushes, hot wheels, school supplies etc. are all appreciated. Leave the resort and visit the small school just to the south of the Royal Suites.
Remember when you complain about the service or the attitude of the workers that they have feelings and emotions too. You don't always have a great day when you are working so cut them a little slack and relax. They have the same worries and concerns as you have in your home life. My Dominican hermano, Nunez, had suffered a personal tragedy in his life a few weeks before our arrival and yet still managed to put on a smile every day and was deeply concerned about my mother's health.
One thing to remember is that the Casino and the stores are not affiliated with the resort. They are independent companies and employees. In the stores the motto "if you break it, you bought" is rigidly enforced even if it was an accident. Keep a close eye on children as their little hands want to touch everything.
Which ever country that you come from remember that you are an ambassador and represent your country. Be polite and be proud of who you are. You will be treated with kindness and respect in return.
We will soon return for our 13th visit and will once again be at home with Fernelis, William, Janiel, Patricia, Maribel, Rene, Mirpil, Nunez, Carolina and the rest of our familia Dominicana. Get to know the people and you will not be disappointed. I could go on forever but needless to say we will always return to the Palace. I am proud to call these wonderful people family.
Feliz Navidad mi familia dominicana. Amor Papa, mama, abuela, Jennifer, Christopher, Brayden, Monica, Seth y Coraline.
- Official Description (provided by the hotel):
- The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more less
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- Also Known As:
- Grand Palladium Palace Hotel
- Grand Palladium Palace Punta Cana
- Palladium Punta Cana