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“Great Vacation!”

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VIK Hotel Arena Blanca
Ranked #76 of 111 Hotels in Punta Cana
Ottawa
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great Vacation!”
Reviewed March 16, 2014

We just returned home from a wonderful 10 days vacation at the VIK in Punta Cana. I had read many reviews before I left, some good and some really bad... we weren't sure what to expect.

Would I go back? Yes I would! Is it a 4 star... I'd say yes it is!

If you have never been to Punta Cana let me fill you in on a few things to help you out.

When you land, the Punta Cana airport is very nice, open air and very fast service. Once you have your bags, you follow along a long hallway that has booths that represent either the vacation package you flew with (we used WestJet that was excellent) or the hotel you are staying at. You meet your guide there and they will direct you to the nice, air conditioned bus that will take you to your hotel. Ours was about 20 minutes away. There are other stops along the way at other resorts.

The VIK has a very nice lobby and check-in was easy. We arrived at noon so our room was not ready. They told us where the restaurants were, gave us our "all inclusive wrist bands" and off we went for the afternoon (you can leave your bags in the lobby). We had packed our bathing suits in our carry on, so we found a bathroom, changed and jumped in the gorgeous pool! Our room was ready at approx. 4 pm. We were in Building 5 which is ocean front rooms. These rooms were not the upgraded rooms but were comfortable and the view, you just cant beat! The room had 2 double beds and a smallish pull out couch. The mattress on the pull out was very old and gross so we pushed the 2 doubles together and my husband and I and our son all slept together which was fine.

The food is good. The first day it is a bit overwhelming. The tastes are a little different. They don't use a lot of salt so things taste different. The buffet has LOTS of choices and most are very good. Breakfast options: French toast, egg station (very good), pancakes, bacon, fruit, toast and more. No peanut butter or jam so if you have a kid that lives on peanut butter - bring some. Coffee is good and lots of self serve juice options. You eat in an open air dining room which is awesome.

Lunch you have 3 options: The buffet, the Buccaneer which is at the pool - Make your own sandwiches etc, or the Fast food station which is at the back of the Buccaneer. All day pizza (very good pizza made fresh), hot dogs, hamburgers and French fries.

For dinner we ate at the buffet all but 2 nights. There is a great variety each night. Stir Fry station, Pasta station, Meat station (usually chicken & ham), salads, potatoes (their potatoes are always amazing), fruit etc. There are 3 other restaurants at the resort: The Italian - good, we only went once. Took about 40 minutes to get our food which was pretty good. The Mexican (Buccaneer), OK, but very small portions. If you order fajitas, they are single servings. The other restaurant was very fancy and we didn't go to it. We loved the buffet. Lots of choices and you get your food right away. No waiting which was the big bonus for my 13 year old.

At the buffet for dinner you need to wear a shirt with sleeves (like a t-shirt), no muscle shirts.
At the a-la carte, you need long pants and a shirt with sleeve which is why we didn't go often...

Now you will read about the men in the white dress shirts hounding you about the time share next door. It is called the Cayena Beach Club - owned by the VIK. These guys stand each morning at the entrance and exit of the buffet and around the pool. Honestly, if you don't engage them at all and just say no thank you and keep walking, you will be fine. Stop, even for a minute and they hound you. They want to invite you to breakfast next door. After breakfast (so I hear) is when they pressure you to buy a time share. Just ignore them... they get the message.

The pool is awesome. Two very large pools. One is a quiet pool and one is more active. You don't have to get up at dawn to get a seat - there are lots! If you want the same specific seat everyday then yes, you will need to go early and save it with your towel.

You will read about the "animation team" which basically is the bunch that work at the hotel and look after the pool aerobics (twice daily), the games, beach volley ball etc. They are all very fun. However, it is all either in French or Spanish.

The beach is stunning. So tropical. White sand, blue water. You can walk for miles. If you head up the beach to the left, there are little shops right on the beach. Shirt, trinkets, painting, jewelry... no prices on anything, you need to haggle.

The drinks are good. The Buccaneer I found better than the beach bar. They have the slushy machines that are self serve. I wasn't a huge fan. In the Buccaneer (pool restaurant/bar) they make fresh blended drinks. My fav was the Banana Mama made by Pedro Julio... Please tip these guys, they don't make very much money. I gave $1 per drink. The best advice I can give you: BRING YOUR OWN DRINK CONTAINERS. The cups at the bar are small little plastic cups - kind of like a juice cup. Everyone brings their own cups - I suggest either travel coffee mugs or big plastic cups with lids and straw. Trust me, you will be sorry if you don't.

Bring enough sun screen. $30 a bottle at the small store on site.
Bring chips and chocolate if you are used to having them... very expensive in the store ($12 US for a chocolate bar!) My son was having withdrawls :-)

We didn't attend any nightly shows - they are ALL IN FRENCH and we don't speak a word. They looked fun though, especially for kids. They have ping pong, pool and fuse ball on site as well.

Wi-Fi: Don't bother buying a package from your service provider like I did. You can get 7 days of Wi-Fi for $20 US. It only works in the lobby, so each night everyone goes up for a drink or a coffee and gets on their devices. The Lobby is beautiful and usually has a nice piano player. You can also buy Wi-Fi for an hour for $3. 24 hours is $7. Three days is $10. You just go up to the desk, and they give you a print out that has a user name and password - very easy.

We did two excursions (we booked through the Hola tour rep (WestJet). My husband and son did the Dune Buggy excursion (half day). They picked the large quad type machines. Love it. We also did the Catamaran excursion to Catalini Island (full day)... amazing. You get to go snorkling (I suggest bring your own snorkles but they do provide), and then you get to spend 2 hours on the most amazing beach! Catalini island is an uninhibited island that cruise ships frequent. We had out own little private beach (not busy), where you can swim and snorkel while they make your BBQ chicken, fish and lobster tail lunch! You will dine on picnic tables with linens and wine glasses... the service was great! The other excursions include: zip lining, jeep tours, horse back riding, Segway tours, dolphin experiences and more. Our Catamaran full day tour was $139 per person and the 1/2 day off roading was $79 per person to give you an example.

Other little details:
Bring face clothes - they don't have any
Rent the safe in your room - $2 per day.
You don't need to bring beach towels - they have really nice big ones. You get fresh ones daily
Bring lots of $1 US bills. If you are like us, you end up tipping everyone. We gave the cleaning staff $3 per day and then a $20 at the end of the week. We gave the bartender $1 per drink (in our big mugs). We gave the bus driver of our tours $5 etc.... you go through a lot of one dollar bills.
If you speak French or Spanish you will be fine. The front desk staff are pretty good with English.
There really isn't any shopping near by. Other than the few shops on the beach there is nothing. The store on site has kids toys, trinkets, sun screen, beach hats, toiletries etc. All pretty expensive.
You will get 2 large bottles of water in your room daily to use for drinking and brushing your teeth. The water in the drinks and at the restaurants (and the water they clean the food with) are all purified.

The VIK is very clean, the grounds are absolutely gorgeous and everyone is friendly. I would go back again for sure. It is not a 5 star... but it is a very good 4 star and a great family type resort. Clean, no bugs and very safe.

Hope you enjoy!!

Room Tip: Building 5 is beach front. Not upgraded but the view is worth it. The beds are livable. The bathr...
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  • Stayed March 2014, traveled with family
    • Value
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Helpful?
40 Thank OttawaTravelmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, April 25, 2014
Dear client,

Thank you so much for having preferred our Vik hotel Arena Blanca for the enjoyment of your vacations. Also, for writing your kind opinion on trip advisor, we hope this will be useful to future guests, due the great experience you had in our hotel.
For us it is a pleasure to know that our clients spent a nice stay in the hotel.
Thank you for visiting us! We hope to see you again in a near future.

Sincerely,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Palma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 12, 2014

We stayed at Vik arena blanca 14 days in dicember 2013. Lovely place, but the decoration and the furnitures in public areas outdated and worn out. The restaurantes ok, but the meat terrible. At the place where they served pizza it looked like they did not want people to eat pizza cause it was always only pizza Margarita with 2 slices of onion or like the last week we stayed there, most of the time no pizza at all. The slush macines never worked as they should, The slush was either like water or ice, nothing in between, and as they have several machines in different places it is impossible that we where just at the wrong place at the wrong time during the whole stay.
Another thing that was disappointing was that they had a group of french entertainers especially for the french guests. I do not expect at an international hotel favorism of french clients. The local entertainers could speak spanish, french,english and german well enough to satisfy the most choosy guest. ln fact they made our days perfect, thanks to all of you, Juan Manuel, Manuel El Gordo, El Rubio del bote and El Mono and of course the two girls in the kids club.
The pool and beach area was perfect, never overcrowded and always clean.
The room was fine, great mattresses,good size bathroom.
What really saves this hotel is that the people working there ( almost everyone)
is so friendly and nice, they make you feel so welcome. The reception took care of every little problem we had, the timeshare sellers so helpful ( Juan , Samy and Oscar), people in the bars always serve you with a smile and some of the waiters incredible with their jokes and happy faces. And last, but not at least Ramoncine, Phil and Johnny at Adventure who took care of all our excursions.
The big question, would I go back to the same hotel ?
Maybe as long as my daughter(10) is travelling with us and anyone could guarante me that the food had improved.
If not, I think I will try another hotel next time in Punta Cana.

Room Tip: Avoid house 1
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
2 Thank henanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, April 18, 2014
Dear guest,

First, we would like to thank you for your preference in selecting our Vik hotel Arena Blanca for your vacations, as well for letting us know about your recent visit.
Your comments about the food will be valued with the people involved to improve this service. But we are glad that you enjoyed your stay with us.
Thank you very much for writing your constructive opinion on this site and we hope see you soon in Vik hotel Arena Blanca!

Sincerely,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 10, 2014

This was our second trip to Punta Cana and first trip to the Vik. We travelled with WestJet Vacations.

We travelled with our three year old son and his grandparents.

We arrived at the Vik and the first thing we notice was the open Lobby. You could feel the nice warm breeze flowing through the Lobby. Check-in was good and smooth. We were in building 5 which over looked the pool and seconds from the beach. Our room was on the third floor and the only problem with this was there was no elevator or a ramp even so getting three suitcases up to the third floor wasn’t the easiest. The room was a standard room and very nice. Always kept clean with two beds, a bathroom with tub and shower. Did not need much more.

The food was good. We ate at all the a la cartes and enjoyed them. The Mexican and Italian was our favorite. The Buffet always had something different for breakfast and supper was pretty good. We only ate at the buffet for lunch once because the pool/beach grill was really good and worked great for lunch. It had fries, pizza, burgers and hot dogs all the time starting at 11am and around 12pm they would add roast chicken and pork chops. The pizza would have things like corn, green beans and carrots. Yes this is different then the pizza you would get in Canada however, they did taste good. Our son had a hard time waiting for the pizza to be ready. He loved the pizza and I sure he had a piece every day. There is a small buffet next to the grill where you could go and eat or pick something up to take with you. We even made sandwiches a day or two. I really enjoyed the egg station in the morning for omelets and the Asian station in the evening for fresh stir fry.

All the bars had serve yourself non-alcoholic froze drink mixes for Pina Coladas and Banana Mamas. These were great. All you had to do was ask for your choice of alcohol and then add the mix to it. We also enjoyed them because we could just go up and get our son a pina colada. He loved the pina coladas. If you wanted a frozen blended drink they would also make them for you as well.

The beach had tons of places to sit and lots of shade. If you are lazier and waited until 10 am or later to look for a spot to sit then the prime spot or shade is very limited. For us this was not a problem as we like to be up and on the beach by 8am and always had our favorite spot or even a front spot by the water if we wanted.

The pool was really big. It was quiet the entire time we were there. We spent most of our days on the beach. There were a couple of days that we would spend the morning at the beach and then the afternoon at the pool and never had a problem finding somewhere to sit.

There is a little building by the pool that sold paintings and other souvenirs, the guy was really nice and prices were good. The mini market on the resort has some great souvenirs and are great prices.

My only negative would be the entertainment. There was just a bunch of loud foolishness in the evening. Not my kind of evening relaxing. I would have preferred a place to sit and enjoy a drink or a coffee with some quiet music after a long day in the sun.

All in all we had a great 10 at the Vik and would return if have the chance again. This area of the beach fantastic.

Room Tip: Building 5 where we stayed was verry quet. Only negative was long walk to the bar and coffee in the...
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  • Stayed February 2014, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, March 21, 2014
Dear client,

Thank you for selecting our Vik hotel Arena Blanca!
We are pleased to know that you enjoyed your holidays with us and you really liked the attention of our staff. We want to thank you for sharing your positive opinion with us on trip advisor. It will be a great pleasure for us welcome you in the future for one more time, repeater guests are very especial for us.

Sincerely,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkton, Maryland
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed March 10, 2014

Stayed here for the third time mid February and for the price you pay this is a great resort.
Check in was quick and easy. Our rooms were not ready so we went and had lunch and then a drink in the lobby bar first. Our rooms were in Block 3, one ground floor and one first floor. Ground floor room had two queen sized beds, first floor one king but the bathroom there was bigger. Both rooms had been refurbished, new mattresses and box spring and flat screen TV. Our maid was great, bought extra pillows when asked and washclothes! Always had fresh clean towels and flowers on the beds!
Last time we stayed here the water wasnt hot, not so this time, plenty of hot water all the time!!
Wifi isnt free (it used to be) $20 for a week. Bit spotty at times but we were able to use it in our room as we were close enough to the lobby! Only use it to check in back home, dont go on holiday to sit on the computer!
Main buffet restaurants are now self service for coffee, sodas, beer, wine and water. Wasnt sure about that at first but then you dont sit and wait for anything to drink at any meal so guess that is a good thing. Food I thought was pretty good, standard fare for all inclusive. Always found something to my liking so never went hungry. Breakfast was as always the best meal of the day! The cook doing the eggs has been there a long time, he is friendly and knows what you want after your first day!
Beach is fabulous, plenty of shade and loungers. Never used the pool but it is plenty big enough and lots of chairs and shade.
Overall no complaints about this resort. For the cost I think it is excellent value for the money. We have been to several other resorts all a lot bigger than this one. I like the fact that it is smaller, nothing is too far from any of the rooms.
Would recommend and would return! In fact cannot wait to return!

Room Tip: Building 5 has ocean front rooms. We had a corner room in building 3 which had a nice sunny balcony.
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  • Stayed February 2014, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lyncal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, March 21, 2014
Dear guest,

Thank you for sharing with us on trip advisor your kind opinion regarding the holidays you spend in our Vik hotel Arena Blanca!
We are so happy to know that you enjoyed your stay with us; this is our principal target that, our guests spend a good time with us.
It will be an honor to welcome you here for once again.

Cordially,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essexville, Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 9, 2014

Our vacation at the VIK would have been nice,but the employees trying to sell time- sharing/upgrade to the VIK Cayena,and island tours/excursions were OUTRAGEOUS!!! Everyday, near the entrances to the buffet,restaurants,and beach towel hut, (you couldn't avoid them), they were lying in wait to encroach and approach you, trying to get you to buy these. I don't like to be rude to people, but you couldn't even be courteous and say hello/hola to them. And when you tried to pass around/avoid them, most became rude, and made comments in Spanish that were not kind. Apparently, they don't realize some people are multilingual. **The day shift activity coordinators/ nighttime entertainment crew were more interactive with themselves then they were with the guests. It was as if we were interrupting their vacation. **The beach was BEAUTIFUL and we were able to take long walks without any obstacles such as trees, rocks, cliffs, etc.. Compared to some of the other hotel properties we walked by, there were enough chairs,palapas and shaded areas for everyone. **The pool area was large and expansive. We never felt overcrowded. **The buffet food was very plain and bland, and they don't let anything go to waste. Any food left over from previous meals, were creatively combined into the next. Definitely recommend the Mexican,Italian and seafood restaurants for dinner that are part of your all-inclusive options, as opposed to the buffet! **The room and decor were, o.k., but the shower was small !! We were in building #3 ** Punta Cana - Yes! VIK Arena Blanca/Cayenna - NO!

Room Tip: We were on the 2nd floor of building #3, garden view, facing the theater. The theater noise, loud b...
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank deborah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, March 28, 2014
Dear guest,

First, we would like to thank you for your preference in selecting our Vik hotel Arena Blanca for your vacations, as well for letting us know about your recent visit.
Please accept our apologies for the wrong attitude of some of the staff members, as you mentioned in your comment.

Sincerely,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2014

I had an amazing time at this resort. The entire staff was very friendly and always had a smile on their face. It is very French, but as a group of girls, we highly enjoyed it and loved the different culture. The beaches were gorgeous and having the pool so close was perfection. The resort had different activities going on at all times, which was so much fun! We did the water aerobics a couple of days and spent one afternoon doing yoga near the beach, like how perfect? There was a problem in the beginning with the booking of one of the rooms, but they fixed it quickly without any hesitation. Overall, a great time!!!

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank vanessa b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, March 21, 2014
Dear customer,

We are so grateful that you share with us on trip advisor your kind opinion about your stay in our Vik hotel Arena Blanca!

We want to express you that we are so glad to know that you liked our hotel, the services and facilities, especially the attention provided by our staff. We look forward to see you here for one more time; even repeater customers are very especial for us.

Cordially,

Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 3, 2014

For the past three years a group of 19 of us plotted and planned a family vacation down south. As many of you could expect this was no easy task to please that many people. However, the Vik Arena Blanca was not too shabby. The food was great and plentiful, the grounds were very well kept & the beach was beautiful (little seaweedy but that's to be expected). The rooms could certainly use some upgrading and a mini bar (not included $70 us). The staff for the most part seemed to keep to themselves and not go out of their way to please you, with the exception of a few. Also, beware of the men in the white shirts from the Cayena side of the resort , they are relentless and bother the crap out of you .... JUST SAY NO!!!! All in all we had a great time , but perhaps its because we just enjoyed each others company so much and could care less about the resort. I would recommend the Vik for large groups as it was accomodating and easy to find each other. No so much for a wedding but a family vacation.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lolobritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VHAB, Director de Relaciones Públicas at VIK Hotel Arena Blanca, responded to this review, March 28, 2014
Dear client,

We would like to thank you for your preference in selecting our Vik hotel Arena Blanca for your vacations, as well for letting us know about your recent visit; we put our greatest interest and value in our guest’s opinion.

Cordially,
Francisco Amancio E.
Guest service Manager
VIK hotel Arena Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VIK Hotel Arena Blanca

Property: VIK Hotel Arena Blanca
Address: White Sand, Carretera Arena Gorda | Bávaro, Punta Cana 290217, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#60 Luxury Hotel in Punta Cana
#65 Top resorts Hotel in Punta Cana
#68 Spa Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — VIK Hotel Arena Blanca 4*
Number of rooms: 447
Official Description (provided by the hotel):
The VIK Hotel Arena Blanca is placed overlooking the incomparable beach of Bávaro, just 30 minutes away from the International Airport of Punta Cana. This hotel in Punta Cana was renovated in 2006 to be able to offer a wide variety of environments: ... more   less 
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Also Known As:
Vik Hotel Punta Cana
Lti Beach Resort Punta Cana
Lti Punta Cana
Lti Resort Punta Cana
Lti Beach Punta Cana

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