Travelled Jan 19th to Feb 2, 2014.
Just got back from the Vik Arenas Blanca. What a joke. First of all, we get to the hotel and had to wait 3 hours to get our room. The staff at the reception desk were arrogant, rude & unorganized. Their organization skills need a lot of work. You have vacationers arriving at certain times, you have should have the assigned rooms ready for them. Last I remember, check out is at 12:00 noon and your check in's start at 0300 pm. They claim to be a 4 star hotel. At best were are talking a 2 star and that's being generous.
When finally getting our room we start to realize it has a woody damp smell. The air conditioner has one setting with no adjustment. The furniture out dated and warped, cabinetry jams and difficult to open, the bathrooms small and slippery. They say these rooms have been updated. They have a lot to learn about what updated means. It wasn't just us that had issues with this, other vacationers had the same issues. It wasn't until later we realized that a lot of the rooms have the common household mold. We saw it on out luggage, cloths and smelled it on us. At one time during our stay someone slipped a note under our door saying they wanted to FUMIGATE our room. What's wrong with these people? I saw the grounds crew one day spraying Insecticide on trees to kill bugs using a power washer, wearing a full chemical mask less than a hundred feet from the pool side in the wind!
Be aware of the constant bombardment from the staff trying to sell you time shares at their exclusive Cayena beach resort next door. The property belongs to the Vik Hotel group and they try all angles to sucker you in to buy. They will come at you next to the main eating hall, by the pool, at the lobby, on the beach and any where else they can think of. You say no a couple of times and eventually they get it to be left alone.
As for entertainment, did not see much. Either poorly organized or very late. Nothing for the young children and it seemed the majority of the entertainment focused on the adults. They had a kids play area but never open or available.
The beached were beautiful with the nice shaded cabanas to keep out the hot sun. Problem was half the chairs were broken or warped. Our biggest pet peeve was that the beach had become the biggest F@&*#ng ash tray around. The Europeans and others that come here smoke and dump their BUTTS in the sand!! They show no respect and have no shame. Would be nice if they had designated areas for smokers so we don't have to smell it for two weeks.
The property and grounds are well kept. The maids work very hard & constantly to keep our room clean. The bartenders are always smiling and the waiters/waitresses are hard working, very pleasant & smiling. The cooks who work the hot tables are nice and love to strike up a conversation. The food at the buffet was average at best. The a La carts were okay but the wife thinks most of the food is microwaved and the left overs are sent to the buffet the next day.
A word to the wise for those coming to the Dominican Republic for the first time. If you are a North American. Bring American money. Canadians, your money is no good!!! They say they are a Republic. They practise capitalism to the bone. I had to learn this the hard way. You want to purchase something at the Mini Mart. They will only accept the Euro, US bills or their local currency. In order to exchange your Canada dollar for US you need to purchase their Dominican peso than buy US money. For 70 dollars Canadian I got back 50 US dollars. Capitalism at it's best. To have someone tell me that they do not accept Canadian money and that their DR peso is worth more is hilarious. At the Mini mart they were selling Sun Screen and lotions, generally 285 ml or a little more between $20 and $35 US dollars. Get your protection and US money at home!
Generally, the family and I did enjoy our selves and made the best of our situation. I would not recommend this resort unless you know the facts and are prepared to deal with the issues that are common when visiting another country.
- Official Description (provided by the hotel):
- The VIK Hotel Arena Blanca is placed overlooking the incomparable beach of Bávaro, just 30 minutes away from the International Airport of Punta Cana. This hotel in Punta Cana was renovated in 2006 to be able to offer a wide variety of environments: ... more less
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- Also Known As:
- Vik Hotel Punta Cana
- Lti Beach Resort Punta Cana
- Lti Punta Cana
- Lti Resort Punta Cana
- Lti Beach Punta Cana