i just returned from the vik arena blanca after a 7 day stay here. our airline west jet moved us to this resort after our first resort shut their pool down. where to begin.....
Check in was quick and pedro at the front desk was helpful. our room wasn't ready yet so we were given towel cards to go to the pool well we waited for our room. we returned to lobby around 3 and were taken to our room in block 5.. the room was so outdated and the smell of mold and sewage was un bearable. we returned to the lobby requesting another room that didn't smell. we were told that if we didn't want a smelly room we would have to pay extra. after being shown 7 different rooms in blocks 2 and 5, we called our west jet rep to see what she could do for us considering we didn't choose to stay here. we were then taken to block 4 which is all updated, completely renovated rooms. so after over 2 hours we were finally in a decent room.
Food- was terrible. the buffet was the same everyday, and the same at every meal. they used hot dogs in every thing. leftover breakfast was served for lunch, leftover lunch for dinner. the pizza at the grill by the pool was a hit and miss, some days it was good others not at all. the italian restaurant was ok. service good, food not so great.
Animation Team- was a joke. the girls would sit and do each others hair in their little hut, the guys would sit on the computer, wouldn't want to do any activities as they were to hung over and didn't feel well. they made no effort to try and get involved with anyone or keep anyone entertained except for the lady who was always with the kids club. she did a great job with the kids and they always looked to be having a good time. the shows at night were the exact same every night which consisted of them dancing to the same songs doing the same dance. the guy on the microphone just enjoyed hearing himself talk and i couldn't understand what he was saying. they did bring in latin dancers one night which was ok but even they didn't seem very professional.
Pool- was nice, lots of chairs always but it was low season. some issues with the towels, some days they didn't have any until noon.
Cleanliness of the entire resort wasn't very good. i don't think the washrooms were ever cleaned as for days there was human feces on the floor. puke all over the stalls. there was also some construction well we were there with the lobby roof and they are building something by the a la carte restaurants.
Shopping- there is a couple of gift shops on the resort which do have some nice things but better shopping down the beach. the locals aren't pushy. you just have to be firm with a price you want to pay. they are easy to get along with.
Beach- was the best thing this resort had going for it. absolutely beautiful.
Bars- lots of bars thru out the resort. service was good for the most part. there was one very rude bartender and i couldn't make out his name on his name tag. if i seen him working at a bar i would walk to the other end of the resort just to avoid him as i didn't want to be yelled at or told what to do. Johnny at the beach bar was awesome, and the 2 pedros who worked at the beach bar and the disco. i found the drinks watered down at the beach bar but the lobby bar and calypso bars the alcohol was stronger.
Internet- there is no wifi at this resort at all. how can you not offer wifi even just in the lobby.. internet was expensive. 4 dollars for an hour and they told us the price was going up for next month. you had to get a code and password and sit in the internet cafe.
Spa- was very nice, had a 30 min massage for 30 dollars. walked through the gym and the equipment seemed dated.
Overall i would not recommend this resort to anyone. i wouldn't even suggest paying extra for a non smelly room in block 4. if you want a nice beach there is tons of resorts along the bavaro beach that would be alot better then this place with better food and better service.
- Official Description (provided by the hotel):
- The VIK Hotel Arena Blanca is placed overlooking the incomparable beach of Bávaro, just 30 minutes away from the International Airport of Punta Cana. This hotel in Punta Cana was renovated in 2006 to be able to offer a wide variety of environments: ... more less
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- Also Known As:
- Vik Hotel Punta Cana
- Lti Beach Resort Punta Cana
- Lti Punta Cana
- Lti Resort Punta Cana
- Lti Beach Punta Cana