I stayed/visited a few resorts in Punta Cana.
+ Nice beach (all resorts in Punta Cana have nice beach)
+ Many drink selections on the complimentary bar menu.
+ Attentive and friendly bar staffs
+ 2 excursions booths on site that offer packages from various companies. Lots of options.
+ Nice swimming pools (most resorts in Punta Cana have nice swimming pools)
- Room quality is not good:
-- Dead spider in the bath tub
-- Many smashed bug stain on the curtain. The curtain in our ground floor room doesn't
close all the way.
-- Smashed bug stain on pillow cover.
-- Found dead bug on towel.
-- Need to pay to get a key to use the safe box inside the room.
-- Wifi is not free (it was free on the other resort we stayed).
We paid for a few days of wifi but the signal in our room is so poor.
-- Door knob is not working very well. I had difficulty opening/closing the door every time.
- Food quality is not good:
-- Worse than Home Town Buffet (an American budget buffet chain).
-- Flies over the buffet counters. There are no lids for the food trays.
- Service is so so:
-- Front desk not well trained. If you forget your room key, they give you replacement key
without verifying your name. Anyone could get a key to your room that way.
-- Front desk manager is not customer oriented. We paid extra through expedia.com for a king bed but they put us in a room with two twin beds. There was clearly miscommunication between Expedia and Sirenis. Sirenis should work with Expedia to sort things out. Front desk manager refused to honor what we paid for. Another front desk staff was willing to look for a room with king bed for us. It wasn't fun to walk to the front desk a few times to get what we paid for.
- Taxi ride is $70 one way from this resort to airport. It is on the far north of the coast. The further away from airport, the more expensive taxi ride is.
- There are staffs that stop you on your way to your room to try to sell you something. Imagine that you have to walk between your room and the restaurant multiple times a day. It gets annoying sometimes. The other resort we stayed doesn't have salesman rendering around.
* There's transport service at airport that make you share a mini van with other people. USD $22 per person comparing to having a taxi all by yourself $70 one way. Depends on # of people in your group. It's cheaper to share a mini van if it's just two of you.
* US dollar is widely accepted everywhere we went in Dominican Republic. No need to exchange money at the airport. Rate at airport 1usd:36pesos. Rate at retail stores 1usd:42pesos
* There are 2 excursion booths in the resort. One near the reception desk, one facing the garden behind the fashion boutique. They offer different excursion packages and different price. Compare both before you sign up. We went with the one facing the garden. Its snuba diving package is $8 more but you get to drive a speedboat.
The 1 day tour to Santo Domingo was usd $80/person. Cheaper than the booth near the reception desk. The tour was very good value. It includes lunch. They take you to cave lakes, half a dozen capital historic landmarks, see cigar production. The tour bus is very clean and modern with air conditioning. Tour guide speaks fluent English. Don't buy stuff at the shopping stop they take you to. Price is bad. Wait till the 1 hr shopping time at the end of the tour at Santo Domingo. Go to the local super market chain call Jumbo for cheap coffee, cocoa, rum. There are also small shops on the same shopping street with cheap postcards and cigars. Same direction as where the Columbus statue is pointing to. Shop where the locals shop!
* Popular excursion fill up fast. Sign up on your first day of arrival if possible.
* Each excursion is about usd $80-100 per person. Both booths offer 10% off if you pay cash. Bring enough cash if you want to save $$
* Some tour offer English tour only on certain days in a week. For example, the Santo Domingo tour we went offer English tour only on Wednesday and Friday. Plan your excursion accordingly.
* Bring some dollar bills to tip the bar tender so they will pour more rum in your drink.
* T-mobile has 2-3g network coverage here. But if your room is far from the lobby, you barely get any signal.
* Power outlet is same as US. US travelers no need to bring power adapter.
* There are 3 restaurants on site that you can sign up for À la carte dinner. Steak house is the worse of all. Over cooked steak with stale vegetables on the side.
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- Also Known As:
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort