My family of 18 (4 adult couples, 1 child, 8 18-21 year-olds, and my 80 year-old parents) traveled with Funjet vacations to the Sirenis Cocotal for a week over the New Year and stayed in eight double bed rooms in building B. They were kind enough to book us all in one building together, which was great with kids we wanted to keep an eye on. I understand this is the busiest time to travel and they had no vacancies. We even tried to book an extra room before we left and were told none were available. The rooms were adequate. Ours on the second floor had a slight odor when we arrived, but it seemed to go away after the AC ran for a while. We had absolutely no problems with our room, but some family members had standing water in showers and a non-working AC and ceiling fan. They finally addressed the AC after a couple days, and would come drain my parents shower every other day. Housekeeping did a great job on our room, but my family members were not as pleased. I would guess the hotel does not have enough towels for all guests when the hotel is full, because there were several unhappy guests according to what we heard. I would suggest one get clean beach towels at the end of the day showers if this seems to be a problem. You can exchange them the next day.
If you have a problem, I suggest YOU leave a handwritten note at the front desk.
We felt the food was quite good for buffet. All 18 of us ate at the Mexican and the Italian restaurants together and thought they were both very good. The biggest complaint from my family would have to be the difficulty in getting a cup of coffee during or after a meal. It was almost comical. The juices were fresh and amazing. The house wine was okay. The only beer is Presidente. The mixed drinks are as good as they can be for inexpensive liquor. Keep in mind the bartenders worked very hard to please us and help us find a cocktail we would like.
I felt like the service was very good. We take lots of $1 bills to show appreciation for good service. Now some people would say that they have paid for all-inclusive and that should be the end of it, but we see people working very hard while we enjoy ourselves at a place that most of them could never afford, so it seems a small thing to give people a few extra bucks to take home to their families if they have made our trip more enjoyable.
The waterpark was a lot of fun for all of us, but heed these warnings: the toilet bowl is rough and water shirts, glasses and jewelry were not allowed on the rides.
Most of the evening entertainment did not impress us, but honestly that is not why we were there. The casino is small, but the disco was a great time, especially for the younger crowd since it doesn't open until 11. (No minors allowed.) Great (loud) music!
The staff I saw working the kids club was great, but we didn't have any little ones with us.
There is a room safe (with key) for rent for $3/day with a $50 deposit.
We were not bothered by salespeople at all at the resort. We did book one snorkeling excursion to the nurse sharks/rays through Funjet. It was more like a booze cruise (rum, beer and soda), but costs about $90/person for a half day.
Again we were there at a very busy time of year, but the beach and pool chairs were all taken by 9 a.m. The pools are wonderful though. And the beach is nice sand and is walk-able for several minutes both directions, but you will be approached by beach vendors.
On a side note: if you are going to the Dominican Republic for scuba or snorkeling, then choose another location. There is little to see. But the mountains near Punta cana were remarkable and quite pretty.
A base knowledge of Spanish is helpful, especially at the bars, but be patient and they'll find someone to help you if not. Many of the staff members speak multiple languages.
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- Also Known As:
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort