Before I go on and rate the hotel I need to give all future travelers a hidden gem tip. When walking out on the beach and going to the left, about 10 m, you will soon find yourself near some old turquoise huts where locals are trying to sell you souvenirs. The first one, with the big colorful hammock is actually a seafood restaurant. We were recommended this place by our surfing instructor and honestly it was the best food during the vacation. Fish were taken out of sea, put on the grill and sprinkled with some lemon. Along with a cold beer and the beach under your feet it was my dream scenery come true. It's not part of the hotel, so many people will miss this place having bought the all inclusive package, but I've done my part to tell you it is there!
As far as the hotel goes, in the end we were satisfied with our stay there, however there were some memorable moments along the way. When we arrived, we were told we were getting an upgrade - when we saw the room, we were sure we got the wrong one. Smelly, old and dirty was not our idea of upgrade. We went back to the reception which would not believe something was wrong with the room, after a short discussion though they helped us out and got us a room by the pool - much better, fresher and cleaner and in a good location (i.e. close to everything) so we were happy with that. One particular thing about this room was the fan vs. electricity. When the fan worked, the electricity didn't. We asked to get it fixed several times, but after a few tries, we just went along with it.
Another interesting adventure was when we left our laundry on Monday and got it back (after a somewhat heated discussion) on Thursday, even though we had asked for it during the previous days. This may not seem bad, but we were leaving Friday morning! Turns out, they didn't write down whose laundry it was so it was hanging in the managers office since Tuesday ready to be picked up.
Overall, the staff was mostly very helpful, but some of them acted like we were there on their terms and could maybe count on service. It needs to be pointed out that they were the few ones that didn't get tipped.
We went to explore the resort as I wanted to buy some sunscreen but the lady at the shop told me two bottles for 50 dollars I thought I heard her wrong. A tip is therefore to bring all you need, not because you won't be able to find it but because you will either have to overpay or walk 2 km or so in scorching heat to get something at the nearest "mall". As there is nothing outside those big resorts, they can basically do anything they want.
Also, many guest arrived during our stay and some set out as early as 6 am to book their chair near the pool/beach. You either take part in this ridiculous race or are the last man standing without a place to sunbath. Other than that both the whole area and the pool were kept clean the whole time, during our 7 day stay we didn't see any bugs! Beach was always crowded (near the hotel that is) but beautiful and you can go for very long walks both ways - it just goes on and on. That was a very big plus for me.
As for the food, it was actually not as bad as it tends to be when travelling all inclusive, many meals were pretty good but I have to say breakfast was the best one: all things you can imagine plus more, freshly squeezed juice and omelettes made on the spot. Throughout the day, there was always buffets available so once could snack on anything from fresh fruit and nachos to a full meal. There were also two bars which you could access straight from the pool and they were always crowded. Even though the drinks were a bit cheated, they were nice refreshments during those warm days.
Overall, yes, I would still choose this hotel. It gave us all we needed for this trip - sun, comfort and not moving an inch. Some of those moments that were an annoyance we just went with in the end, and that ended up in a really relaxing stay.
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- Also Known As:
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort