I had many questions as I was diving in DR for the first time, SeaPro is quick to respond and they have an online chatting option available to make it easy. Kat answered all my queries very patiently. Booked a 6 dives package with them.
Visibility was ok on most of the dives, current was not bad either. Saw some turtles, eels and a lot of fish. Wreck dive had to be abandoned because of visibility. Overall, local dives were ok. Rudalpho is an excellent dive master, he took a significant time and effort to make my experience better. Boat had a couple of other divers, had a few interesting conversations.
Then I booked 2 additional dives at SeaPro's playa blanca location. This location is not advertised at all, located near a marine sanctuary and visibility is much better (its on the south side of the island, in the Caribbean sea vs. Atlantic side of local dives).
these dives were twice as expensive but truly beautiful. The divemaster Juan Carlos Villa was awesome, saw many turtles, rays, a shark, a big barracuda, lots of huge lobsters, etc.
Wished I had a few more dives at this location.
free business advise to management :)
- Advertise the playa blanca location and reduce the price tag on it. $120 or so will sell very well
- I would reduce the price of diving and increase the price of equipment rentals. I think you will acquire more customers as you can advertise lower sticker prices
- felt the diving was rushed a bit, spacing it out a little, making it more relaxing will help
- your Dive masters are awesome and your most important asset, additional conversational skills training will help them grow
Punchline: I highly recommend this company, will definitely dive with them in future.