After reading a lot of reviews on here I was a little worried but had such an amazing time!
Rooms we were in the main building on the third floor and didn't have anything to complain about. Our room was really big, comfortable and there was no damp smell or insects! The bathroom is all open plan but there is a curtain which you can pull across if you do want privacy. Could not fault the cleaning of the room either, I enjoyed a birthday while here and they decorated our room beautifully.
Service throughout the resort was fantastic! Found that everyone in all the bars and restaurants could not do enough to help you. Although we tipped don't feel you have to the staff in the main just wanted you to show them some attention and engage with them. Special mention to Mateo in the swim up bar and Edwin at the theatre bar they were both exceptional!
The quality of drinks were good and premium brands were in all the bars. Cocktail choice was also really good and enjoyed the martins!
The food is probably my only real complaint, not that it was bad just didn't really change in the main restaurant. The a la carte restaurants were good though my favourite was the Japanese but the others were also good. No problems with making reservations and never really had to queue either.
The beach was stunning and they were always trying to clear up the seaweed to keep the sea clear. The sea was always a beautiful turquoise!
Hope this review helps and I wouldn't hesitate to go back.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport ... more less
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