This was our second time at "Excellence Punta Cana". We visited it the first time four years ago when it was under different ownership and called "Secrets Excellence". It was fantastic back then and it's still fantastic. There were a few minor changes but nothing to make it a bad experience. Back then it was specifically for couples only and now it's adults only (no children allowed). The staff at the resort is extremely accomodating and they go out of their way to
spoil you and pamper you. There are some employees there that were working there four years ago and still there now, so that alone tells
you it's a great place.
There's a wide variety of foods to choose from and our only negative comment regarding the food is that we wish the resort would have kept
the Dominican restaurant like they had four years ago. When we visit the Dominican Republic, we naturally expect to eat Dominican food, however the only time we ate Dominican food was on a Tuesday evening when the resort had the beach BBQ. The food was delicious! The other restaurants serve French, Asian, Mexican, Italian, Mediterranean, Lobster and grilled foods. Again, all those restaurants serve delicious food and we loved all of them, but we had hoped to ALSO eat some great Dominican food. We hope that they bring back the Dominican restaurant after reading this review because I'm sure there are other visitors who feel the same way. They also have beach BBQ cooking around 12:30pm every day. In any case, the restaurants were fantastic and no reservations are required. You eat whenever you want. What could be better than that?
The entertainment staff holds games and events throughout the day that you can participate in or not. There is no obligation. If you want to relax, you can do that, and if you want to join in and have fun, you can choose to do that too. At night there is live entertainment. At around 9:30pm there is a pre-show in which they have audience participation if you wish. Then at 10:00pm the main show takes place. This lasts until 11:00pm and then from 11:00pm until 2:00am the disco is open and they either have a theme party, contest or you can just dance, drink and enjoy yourself. Some of the contests are hilarious and some are a bit risque. They had a pajama party contest one night but it really was more of a lingerie / underwear party instead. They also had a 1970's / 1980's theme one night too.
The ocean is on the Atlantic side so its rather rough and you swim at your own risk however it is still beautiful, clean and seaweed free. The sand, beach, and resort grounds are wonderfully maintained and clean. All the resort workers are polite, pleasant and always in a good mood and never rude. In fact, it bothers me to see an occasional hotel guest sometimes being rude to them when these people go out of their way to please you. They all work long hours and they all seem to do it with a smile on their face.
Benjamin is, in our opinion, the world's greatest bartender. This man has a wonderful personality, endless energy, a sense of humor and
always smiling. He works hard and bartends at one of the busiest bars
on the resort, (Kafe' Cafe), yet he is always pleasant and makes the best drinks too. Benjamin's a great guy!
There were many people who made our stay pleasant and memorable and it's hard to remember all the names. I'll try to name some: Benjamin,
Francisco, Andrea, Ricardo, Pedro, Franklin, Mario, Kelvin 1 and Kelvin 2, Fiordaliza, Leticia, Danielyi, Julio, the emcee guy at the microphone every night (sorry I forgot your name!), and Oledys at the breakfast buffet.....and so many others (there are too many to name but they are all great).
Our hotel room was very clean and our mini bar was always well-stocked with bottled water, beer, soda and juice. If you decide to lounge by the pool and you want a shady spot, I highly recommend that you put a towel down BEFORE you go to breakfast because the shady spots go fast and the sun is VERY strong. I used SPF 50 and I still got a little sunburned so be careful and drink lots of bottled water to keep hydrated.
Everyone we met that worked there spoke both English and Spanish. Sometimes I will read a review where a guest complains that there's a language barrier. Those type of comments are ridiculous to me because if you are traveling to a foreign country, people are obviously going to be well-versed in their own language first and then English. DUH ! It's the Dominican Republic and it's the Caribbean. Some things that people write and complain about are downright ridiculous, so if you are reading resort reviews to help you decide where to visit, please do not base your decision on ridiculous comments that some people write. There are 6 or 7 restaurants on this resort, so if you can't find something to eat that you like, then stay home and go to McDonald's. I mean, REALLY - then there is something wrong with YOU.
Overall, this is a high quality, really great adult resort and you will have a great time whether you are relaxing or participating. You won't be bored and you will be treated wonderfully. The food is delicious and the drinks are too. You will never be hungry or thirsty. There is horseback riding, a spa, a gym, a gift shop, a small casino and there are vendors a couple times a week selling souvenirs. One comment about the vendors is that they are overpriced so bargain all you can with them or else just buy your souvenirs off the property instead. There are also other activities offered that are not part of the all inclusive, however, that is up to you whether or not to participate.
This is a great resort and we would definitely go back a THIRD time!
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
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- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence