We were at Secrets the last week in March, first few days of April. First let me say that the resort is really beautiful and very clean. Staff are very courteous and helpful, always smiling and nice. But -
Our toilet never flushed completely on the first try, the shower door fell off on the third day, it was so dark in most of the restaurants in the evenings that you could not read the menus - let alone see what you were eating.
If you ate the morning & lunch buffet you had to watch out for the flies - they were all over the place, usually on the food. They especially liked the fruit.
Drinks were very weak unless you asked a couple of times for more and the brand names were only in the theater bar in the late evening. The entertainment was pretty good - but it does not start until 10:00 pm, the disco is a joke. Nothing special at all.
Sea: It is very rough, never got to swim in the ocean and the pools close at 6pm sharp! No snacks and service around the pools for drinks was non-existant. It is however a very relaxing resort it you are content to do nothing and I mean nothing but lay by the pool (It is very hot).
Also the country is very poor and they throw their trash everywhere. The people in the Dominican need to wake up the fact that no one will want to visit their country if they keep on littering the way that they do. No dumps what-so-ever!
We will not go back, very expensive resort for what little you get.
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
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- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence