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“Love the Excellence Properties.”

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Excellence Punta Cana
Ranked #15 of 110 Hotels in Punta Cana
Fort St. John, Canada
Level Contributor
185 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Love the Excellence Properties.”
5 of 5 bubbles Reviewed April 21, 2014

Without making this a very wordy review - if you've come to love the Excellence chain and like the idea of an Adults only property then look no further when planning your vacation to the DR.
what we LOVED: The upgrade to the Excellence Club has it's perks! The private section of beach that's reserved is awesome even if you can't do more then spash around in the ocean due to Red flags. The service is excellenct, there are a lot of loungers, cabana's and sun beds and plenty of shade. Servers bring snacks, drinks, pizza at lunch and dessert in the afternoon. No shortage of fresh towels and an amazing view!
LOVED: The layout and upkeep of the property. It was very clean. I loved the personalized service, 2x daily housekeeping, the nightly entertainment, the upgraded minibar. The fact that you can be in an area that's as loud or quite as you want it you be...tons of pros!
What we liked: The food was good- inconsistant in some cases. some was GREAT some was good. We made it through most of the restaurants. It's really hard to recommend one when it boils down to personal taste however what we LOVED was portion size! It wouldn't seem like a big deal to most but to some who enjoy food the 'smaller' portion allowed you to make it a 3 or 4 course meal. The nightly entertainment and bands were really entertaining for resort entertainment! We had one incident with room service however the hotel made up for it and there were no more issues. It's a nice option to be able to eat in after a long day in the sun.
I LOVED the animals that roam free like the flamingo's and the two resident parrots. What people need to know is the RED parrot ( Cheecho) WILL steal youre diamonds or anything shiny in fact. Don't mistake his kindness, if your sporting something shiny he's going for it lol! Super friendly but I have personally witnessed him biting people so if you like birds be mindful of their warning signs... the swans get a little teritorial and chased people out of the pretty eco park but we did see a momma swan in a hidden next so they were extra protective.
I wished I remembered some of the more helpful staff members but over all everyone was extremly helpful, pleasent and egar to please!
We have heard form some who have had the chance to tour and stay at other properties that this in the best resort in Punta Cana. We will stay here again and recommend the Excellence!!

Room Tip: You can't really go wrong with the Upgrade to Excellence Club
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
8 Thank cava33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13,062 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3,532)
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English first
Kaysville, Utah
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

We had an amazing time a couple of weeks ago! We stayed for an entire week and were sad to have to leave! The staff were very friendly, the rooms were clean, the shows were fun, and the beaches are GORGEOUS!!! The food was really good although we didn't get to try all of the restaurants. We loved the restaurant Spice the best. The only thing that needed some help in my opinion was their desserts. We can't wait to go back!

Room Tip: We did the VIP excellence club and really liked it! We LOVED the designated area on the beach with...
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  • Stayed April 2014, traveled as a couple
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Helpful?
3 Thank Jamie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

Just returned from our first all inclusive and had an amazing time! It was the best of everything...the pools were amazing, the beach was beautiful, there were plenty of shady and sunny spots, the services was spot on- attentive but not annoying, there were things to do if you chose to do so, or not. The food was good, only had to wait once for a table (no reservations!!) and it was only for about 10 minutes. We felt very well taken care of and returned home well rested and rejuvinated...what more could you want!

I do wish the pool had been open at night. It looked so inviting with the blue lights! The crazy games in the afternoon was a ton of fun and a nice was to transition into the activity of the evening. We loved Julio and his crew who obviously had fun running the activities and that made it all the more fun for us.

The ocean is a bit rough, but I like the waves. The rooms were very comfortable and close to everything. I fully recommend going here!!

Room Tip: Ask for a first floor room, they have hammocks. Also, we preferred the (more inexpensive) garden vi...
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  • Stayed April 2014, traveled as a couple
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Helpful?
7 Thank Jessica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 20, 2014

We have just returned after an 8 night stay.The resort was beautiful and the staff very friendly and helpful.We loved Kassandra with activities and Pauline at the front desk. The pool was amazing although I did find it rather annoying and rude that some guests would leave their belongings on the pool chairs early in the morning and then not use them until later in the day. Also their was a group that would hog all the floaties and hardly even use them..just keep their feet or drinks on them. The food was pretty good. I liked the french resturant and the tapas bar the best. Did not like the mexican at all. We did not eat at the italian or Barcelona at all so I can,t comment on that. The circus show was great and the rest were pretty good. Our trip back to the airport was a nightmare. We had booked private transfer via the resort..the driver picked us up and then had to stop at the gas station and I swear literally put a few dollars of gas in. He drove so slowly it took us over an hour to get there and then he wanted us to pay for the cab. After much arguing he called the resort and after a Loooongg conversation with the resort we were able to check in for our flight. We did a couple of off resort excursions. We did the snorkelling which we had wanted to be on a catamaran but something happened the day of and we couldn't reschedule due to other conflicts so we went on the speedboat one..I hated it...My husband also did the the deep sea fishing and a golf trip which he loved. Although I had a good experience I doubt that I would return to this resort. I am more of a beach person and we were unable to spend too much time in the ocean due to the high waves. We did not upgrade to excellence club and I am glad we didn't as we would not have spent much time on the beach with the conditions. We did tip quite a bit although I don't think it made any difference.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Rosemarye64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 20, 2014

This resort is beautiful, friendly, and clean. Don't listen to the people who say the paint was peeling or there were bugs in the room....it's the Caribbean for goodness sake! Considering the proximity to the ocean, the exterior is immaculately kept with well manicured grounds. The pool is gorgeous and the beach is absolutely lovely, although the surf is rough and swimming is difficult at times. But, hey, if you want to swim, use the pool!! The food was just okay, but like most of the all inclusive resorts there is a buffet which has a wide variety. Of note was the dominican dinner on the beach. I will say that they make the best rice and beans I've ever tasted! The drinks are pretty powerful so take it easy there, a little goes a long way! Above all, the staff was extremely friendly and accommodating, providing excellent service throughout our stay. Ladies and Gents, please don't forget to tip them. I dollar for drinks, meals, towels, etc. isn't going to kill you. These folks are trying to make a living and they do so with grace and kindness. And learn a little Spanish before you go - they are so appreciative and I think it makes the service better overall, although I never saw anyone treated badly. Word to the wise, take along the Pepto Bismal tablets and take at least one a day. I wish we had done that. We ended up with traveler's diarrhea - of no fault to the resort - and this may have saved us some discomfort! Don't miss Domingo Rosa in the martini bar! He is a phenomenal sax player and we thoroughly enjoyed his gift! The reef explorer excursion is definitely worth the time and money! Hector and his gang were wonderful and we had a great time snorkeling around the reef with stingrays (de-stung), nurse sharks, and colorful fish. Truly a memorable vacation and a place we would highly recommend!

Room Tip: We enjoyed the junior garden suite. We originally wanted a swim up room but I'm glad we didn...
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  • Stayed April 2014, traveled as a couple
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Helpful?
5 Thank Janis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niceville, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

This is our third time in four years to the Excellence resort in Punta Cana. The more we go the more we love it. We just got back on 2 April 2014 from our vacation at the Excellence, and it was another great experience. We want to thank all the staff and management for their good service, good attitude, and professionalism. The resort is great in every aspect, if you go to have fun, and enjoy yourself, you will not be dissapointed. It is all as good as you make it, because they will try to make your stay memorable. We specially want to thank the entertainment group (Casandra, Deya, Anny, Leybi, Chely, Jhonathan, Ishael, and Yamilis) for all their effort and hard work to keep us all entertained all day, everyday. They always make our stay special and memorable. We also want to thank all the guys from the "Olas" grilled for the excellent "Paella" and "Asopao", and their great service and attitude. And of course, we do not want to forget the people who brings us happiness in a glass, the bartenders and servers. Thank you all for your great attitude and service, specially Altagracia, Omar, and Robert for keeping us happy all day.

We also want to give kudos to the management of the Excellence Resort, for the great job of keeping the resort an A-1 place to vacation.

Thank you all, see you next year!!
Sincerely,
E. & C. in Florida

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vinnie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

This was our third time to Excellence Punta Cana and will not be our last. We were married here two years ago and returned for our anniversary and it did not disappoint. Immediately when we got out of the transport van we were greeted by a familiar face in Abraham as he called us by name and welcomed us home. From that moment on we were pampered by the tremendous staff. It was great to see so many familiar faces who were kind and made our trip another memorable experience. At the Club Beach area we reconnected with Antonio, Inez and Rafael who made every day special. On our anniversary we came to the beach area and the beach bed was covered in rose petals and balloons with champagne soon following. Thanks so much to them and also to our favorite bartenders: Nielson, Yerlin and Kelvin; the hostesses at Spice and Oregano; the morning hostess Rosemari; and of course the best omelette chef in the Caribbean Roberto. We just can't say enough about the staff! Then of course Domingo brought tears to my eyes when we heard him play. We fell in love to his music, were married with him playing on the beach and reconnected to his music once again on this trip. We often play his CDs while at home.

The grounds and buildings are being updated constantly with many repairs having been made since the last time we were there. The food was great and we could both always find something we liked with our favorites being Spice and Agave.

We will be back!

Room Tip: We like the ocean front top floor rooms but it seems that everyone who goes here has their favorite...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank luvindasun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Excellence Punta Cana

Property: Excellence Punta Cana
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Punta Cana
#9 Casino Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 Family Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Excellence Punta Cana 4.5*
Number of rooms: 464
Official Description (provided by the hotel):
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more   less 
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Also Known As:
Secrets Excellence Punta Cana
Excellence Resort Punta Cana
Excellence Punta Cana Resort
Secrets Punta Cana
Excellence Punta Cana Dominican Republic
Excellence Dominican Republic
Punta Cana Excellence Hotel
Excellence Punta Cana Hotel
Secret Excellence Resort Punta Cana
Punta Cana Secrets Excellence

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