The hotel was gorgeous, the grounds,pool and beach areas all stunning. The majority of staff are all very friendly and go out of their way to help especially Emely on reception, Samuel at the Lobster House and Pedro and Wanda at the Cascade Pool. The choice of food at breakfast and lunch was excellent, as was all the food. We ate at all restaurants on an evening apart from Oregano (too busy most nights as it is very small) and Barcelona and Toscana as they were closed. The food on a night varied between restaurants as did the service. The Grill, Lobster House and Spice were by far the best for food and service. Chez Isabelle the first time we ate there was fantastic, however we had our anniversary meal there another night and the service was very slow. Nothing special about it.
I think we hit unlucky when we were there for 2 reasons, one being the amount of building work going on throughout the resort. It wasnt very relaxing laying round the pool listening to drilling. 8am to 8pm some nights. The other noise issue was with some Americsns who clearly couldnt handle their drink, they were really loud from 10am onwards and some of them really rude too. The amount of large groups surprised me, for the time we were there i definetly wouldnt describe it as a couples resort.
My husband and i were both ill when we were there and got through 3 packets of immodium and 2 bottles of pepto bismol we had to buy at the pharmacy so take plenty with you. I probably wouldnt return for this reason as it did ruin quite a few days, however i would try the Excellence hotels in Mexico.
Any questions about the resort feel free to contact me
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
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- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence