It was amazing from start to finish. I planned this vacation with my boyfriend and two of our couple friends and no one had anything bad to say. We did intense research on Cheap Carribean and read more than 100 reviews before we made our decision. We chose the Excellence mostly for the reason that it was Adults Only and don't regret our decision for a second. There were absolutely no kids in sight. From the time we stepped onto the resort we were welcomed with a glass of refreshing champagne and a nice, cold wash cloth to freshen up.
We were personally welcomed by the wonderful Roberto Puello who made each moment of vacation a truly memorable one. He has to be the sweetest person on earth and he knows what great and genuine customer service is all about. Roberto always greeted us with a big smile and knew all of our names probably by the second day. He made sure we were well taken care and we couldn't thank him enough for everything he did for. He is a huge asset to the resort and we would definitely be returning because of him and his spectacular service! Thank you so much Roberto!!!
The resort is in amazing condition. Upon arriving to our rooms, everyone couldn't believe how great the suites were. Nothing bad to say about the rooms. The swim up bar was our favorite place to be. The pools are huge and beautiful, but the only down side is that the pools close at 6pm. Other than that, there wasn't one day that we didn't take a dip in the pool.
The beach was spectacular. It's a private beach so everything was so peaceful. My friends enjoyed riding the boogie boards on the beautiful waves. Altogether, the beach beds were great for us who wanted to lay in the sun and tan. Be careful, the Carribean sun is very strong so bring sun protection and apply as much as possible!
The food in all the restaurants were delicious. Our favorite would have to be Toscana and Agave. The breakfast buffet in Toscana was to die for! If you want to try to best omelets or chocolate waffles in the world, please go to Roberto, the cook. There are no words that could describe how awesome he was. My boyfriend really connected with him. Roberto was very attentive to detail, fun, and showed us a lot about the Dominican culture. We enjoyed going to Toscana every morning just to see him. Thank you Robbie! Agave had one of the best steaks I've ever had in my life! Please note, they take the dress code for each restaurant very seriously.
Our trip wouldn't be as memorable as it was if it wasn't for the night time entertainment. I would have to say it was my favorite part of each day. Julio does such a great job with each show and you can honestly tell that HE LOVES HIS JOB! Two of our favorite shows would have to be the Michael Jackson tribute and the Circus show. All the performances were amazing and you don't want to miss it. I would advise everyone to participate when you can. My friends and I took every opportunity to participate and we won awesome prizes, such as 30 minute spa message (which we highly recommend) and even a $100 casino credit which my boyfriend loved! Julio, thank you for all the memories you created for me and my friends. You are great!
Overall, I would recommend the Excellence to anyone who loves great and genuine customer service, delicious selections of food, amazing entertainment, beautiful pools and beach, and a place to call your home away from home. Do believe that my friends and family member will be visiting again very soon!
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
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- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence