My husband and I went in the middle of August which is a perfect time to go: cheapest and fewest number of other guests. The weather was great and wasn't too hot or humid. We had rain the first night we were there (Monday) so the Dominican theme dinner was inside instead of on the beach. We only had rain one other night and it was really cool to see the lightning out over the water.
Our room was really nice. We had towel figures and rose petals on our bed. We had an ocean-view room in building 11. It was a walk to the main building, but it really didn't matter. The far end of the pool was by our building. The room's AC worked just fine until our last day when it wouldn't turn on. We just told the front desk and it was repaired immediately. We did have some power issues the first 2 days and the last day. We had power on and off, but since we were by the pool/beach, the only noticeable "problem" was the music cutting in and out. The shower was great! It was a rain/overhead shower head and it was interesting because there was glass looking into the room from the shower. Not weird, but neat. The mini-bar was re-stocked daily with pop and beer. We didn't open the large bottles of alcohol, so I don't know how those were restocked. Our room was just at the top of the stairs on the 3rd floor, but we couldn't notice much hallway noise. The bed was really firm, which is one thing that I REALLY did not enjoy. My sleep was affected by how uncomfortable the bed was, but if you like firm beds, it wouldn't be a problem. We didn't use the jetted tub.
There was construction going on while we were there on buildings 1-5 and it did not affect us one bit. We really would not have even noticed unless I had read about it on a forum. We didn't use the mini-golf, darts, sports bar area at all. We only found it when we went exploring. The grounds are pretty big. We did use the watersports for boogie boards (free) and to book a snorkeling/speedboat excursion. There is an extra charge if you charge the price of excursions to your room instead of paying in cash. We didn't have enough cash so we charged it. Easier to pay a little more instead of handing over all of our cash (US$). They were really nice over there. They aren't connected with the resort, but are allowed to word at different resorts. The snorkeling tour was an hour away at Palladium. That was a lot of fun. Palladium is located along what I like to call "resort row." While Excellence is out in the middle of nowhere, Palladium is located among many resorts along the beach. The snorkeling was ok and the speedboats felt like a deathtrap at times, I think it was worth it to do the snorkeling and visit another area of DR. I don't know if I would do the same thing again though. Transportation was included in the excursion price.
The pool was great. There is pool service for drinks and sometimes workers would come around with snacks in the afternoon. That was nice. We didn't know that until we moved to a spot closer to the main building. That is where the activities are held. We never had to fight for any chairs or beds by the pool at any time, ever. Shout-out to Yohanna and Super Willy for their pool activities. Same with the beach, we just had to figure out what area we wanted to be. There weren't any peddlers on the beach, except for one guy selling hats and bowls made out of leaves, I think. We had red flag warnings everyday, but did not have any problems in the waves. The water is not calm. That area is further east. We had a lot of fun in the waves and didn't feel uncomfortable in the water. There was some seaweed, but it wasn't a problem. Workers cleaned up the beach a couple times daily. There was also beach service for drinks. There aren't any other resorts in the area so the beach is practically private.
The food was amazing. I never went hungry and probably gained weight. We tried each restaurant and were only disappointed with Barcelona for dinner. We were seated and it took a while to be brought water and be served. Once we got our food (which was good), our server never came back even though I said I wanted dessert when we ordered. He never came back to see if we wanted wine or refill our water glasses. Every other restaurant caters to you and you usually have to say no to more food and drink a couple times. Other than that, service was great. We liked to eat between 5:30 and 7:00 so we never had to wait for a table. Appetizers are made for one, so each person can order and they are not big, just perfect before a meal. Breakfast at Barcelona/Toscana was excellent every day. I had bacon everyday. They had a wide range of foods and drinks (mimosas and bloody mary's!)
Overall, this place was great and very focused on customer service. It is about an hour away from the airport. We did not have a problem with bugs. We had champagne upon arrival. The shows were very good (we liked the Michael Jackson and couples shows). We enjoyed the daily news with activities and the drink of the day. I would come back in a heart beat. There's way to much info for just one review!
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Savannahville Tours N.V., Hotels.com, Expedia, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Excellence Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence