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“A Great Way to Break up the Month of January” 4 of 5 bubbles
Review of Excellence Punta Cana

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Excellence Punta Cana
Ranked #16 of 110 Hotels in Punta Cana
Bronxville, NY
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A Great Way to Break up the Month of January”
4 of 5 bubbles Reviewed March 28, 2012

We stayed at the Excellence Punta Cana from January 20th to the 27th 2012. There were 8 of us and we all had a wonderful time. The staff could not be more welcoming or anymore helpful. This is an all exclusive, adult resort and that goes for all the on site activities as well. The food was very good and this was true at most of the restaurants and we ate at all of them. The only one that was disappointing was the lobster restaurant but we were forewarned and went anyway. Breakfast and lunch was served buffet style and it was excellent and the food choices ....endless. The pools were beautifully appointed and the beach well cared for and staffed with a lifeguard, a food hut and of course, a bar. There is nightly entertainment - some nights better than others. Some of the rooms need to be renovated. Bottom line: I would definitely stay at The Excellence again!

Room Tip: Ask for a renovated room
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  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vimaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3,495)
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Ottawa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed March 28, 2012

We were there from 20 to 27 March 2012.

Pros
The beach is extremely beautiful and extremely spacious.
Waiter/bartender service (to your chair) all over the resort, whether you were sitting at the beach or at the pool.
Beautiful (long) pools.
Food amazing.
Service outstanding.
The buildings of the restaurants were amazing. They looked like the Old Quebec/European look.
The Animation through the day was amazing.
The Entertainment at night was amazing.
No reservations required at the A-la-Carte Restaurants.
Amazing tropical vibe all over the resort.
Adults only.
Special thank you to Kasandra: she's an angel....


Cons
I was very disappointed with the buildings. I was expecting a much more beautiful lobby. The hallways to the rooms are awful. The rooms are cute. The bathroom area is ultra modern with marble, but the remaining of the room is old (and we were in a renovated room).
They are in desperate need of new beach towels.
The gardens could be better maintained.
The cleaning of the rooms could have been better.
While the beach is extremely beautiful, it is a notch down from the beauty of the Bavaro beach.

I would highly recommend this resort.

Room Tip: Rooms on the ground floor have a small garden area with a hammack.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OttawaKristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Perry, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

Excellence was a very nice hotel however I did find it a tad quiet. My husband and I are in our early 50's and we felt we were the babies of the crowd! There were a lot of returning guests and I would put them in there late 60's early 70's. It's not that I have anything against older guests however it just made for a very quite, relaxing holiday. The hotel is beautiful and the meals were terrific. The entertainment was very good but I must say i missed the interaction with the staff and guests. I also found that upon check in the hotel tried to up sell the Excellence Club for an additional 560.00 on top of a 3300.00 vacation. They made us feel as though if you weren't in the excellence club you were 2nd class. I opted to stay right were I was in bldg, 3 close to the beach and enjoyed it. My only complaint really is that if you were not in the Excellence club where you had special seating you had trouble finding anything with shade. They definitely could use more umbreallas on the beach and around the pool were us 2nd class people were. Overall it was a good holiday however I will not be returning to Excellence as I like a little more excitement. A shout out to the girl at the bbq hut on the beach...she mades the best bbq chicken and be sure to take her a tip and she will take really good care of you! Oh by the way don't expect to swim in the ocean as it is very very rough, as soon as you are thigh high, the lifeguards are right there to tell you not to go any deeper. I must say there was quite a undertow and the red flags were up everyday.

Room Tip: Bldg. 3 was close to the ocean and also a very short walk to the pool and main lobby.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sandy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

We went with our daughter and son-in-law for a week. We were disappointed that the water was too rough for snorkling, kayaking or the hobiecat. We did enjoy walking the very long beach. You can go for long distances in both directions. The food was good except in the Lobster House where we do not recommend the lobster. It was small and mushy in taste. All the staff was very friendly. We enjoyed sitting at the beach and at the pool. We did not pay the extra $$ to belong to the excellence club and never felt we needed it. It was nice that everything is included even champagne at every meal. The mini bar is refilled ever day. It was a fun vacation with great weather.

Room Tip: We were in building 11 which was close to the bach and pool. The only thing we found disappointing...
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  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lincorinna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

Our party of 4 had a wonderful time at the Excellence. The staff was very accommodating and friendly. We enjoyed the shows each night as well as the Cascade Pool during the day. The beach was well maintained and the beach grill meals were very tasty. We didn't get in the ocean much due to high surf and undertow danger with the red flags out each day, so, we enjoyed the pools. The main buffet was great for breakfast with just about anything, breakfast-wise that one normally enjoys. We ate there also once for lunch and it was equally good. For dinner, we checked out all of the different specialty restaurants. We enjoyed the French restaurant and the Asian restaurant. We should have gone to the Asian restaurant first instead of last, that way we could have gone to it more often. It was the best of the Specialty restaurants...just saying, and that's just my opinion. The Excellence had a lot of different free things that you could attend and we played bingo, played ping pong, shot pool, shot pellet guns, bow and arrows, volleyball in the pool and on the beach. The entertainment staff did a great job with the different activities. The accommodations were comfortable, but, we didn't stay in our room much because the weather was great. The only hiccup we had was our key card kept losing the code for some reason. One time I went in the room and it worked...came out of the room, forgot something, turned around and started back in and the card was dead...and it had only been in my hand and not with other cards or electronics...oh, well...no big deal. I highly recommend this location...

Room Tip: Pool view is great....but, you're not in your room much so it doesn't really matter.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank OlDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 27, 2012 via mobile

My wife and I just returned from Excellence Punta Cana. We go to a different resort in the Caribbean every spring and I travel globally extensively on business. We were a bit dissapointed when we arrived. There was a strong musty smell to the room coming from the AC unit but after we aired it out for a day 90% of the funk was gone. It was supposed to be a remodeled unit but it was far from that. A lot of sloppy workmanship. The entire resort looks tired and unkempt. The food was terrible , except for the restaurants Agave and Oregano. Do not expect 5 star food ! If you are planning a massage , skip the spa and go to Nancy Massage just ouside the resort to the left of the beach. $50 for 70 minutes ! Lots of power outages , phone service was down for most of the trip so no room service ttttt??.....!TheGoodsnew,:ssstServiwawesome , very friendly staff , poolside service was great , a lot to do on site

Stayed March 2012
Helpful?
3 Thank Zazenbliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 26, 2012

Everything is excellent!! The restaurants, waiters, show, beach, services...

  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Flp2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Excellence Punta Cana

Property: Excellence Punta Cana
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Punta Cana
#9 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 Family Hotel in Punta Cana
#14 Spa Hotel in Punta Cana
#15 On the Beach Hotel in Punta Cana
#16 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Excellence Punta Cana 4.5*
Number of rooms: 464
Official Description (provided by the hotel):
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more   less 
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Also Known As:
Secrets Excellence Punta Cana
Excellence Resort Punta Cana
Excellence Punta Cana Resort
Secrets Punta Cana
Excellence Punta Cana Dominican Republic
Excellence Dominican Republic
Punta Cana Excellence Hotel
Excellence Punta Cana Hotel
Secret Excellence Resort Punta Cana
Punta Cana Secrets Excellence

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