Stayed in Riu Naiboa last march as a solo traveller. I might confirm what other reviews are saying but this hotel has also very good aspects.
1. Hotel urgently needs renovation: very old and tired furniture and decoration, lifts are old and look dangerous, even the main road to the hotel doesn't have tarmac and everywhere around the hotel is a building site.
2: Rooms: terrible general state of the rooms: they look old, they smell bad and they are very basic. In my room the fridge wasn't working, the television wasn't working, the phone wasn't working, the shower was terrible with the lowest water pressure i have ever seen, the air-conditioning was very noisy and there's no point to go and complain to the reception because they will tell you that they can't do anything about it.
3: Food: food in the restaurants or snack bar is good but is absolutely the same for every single day that you stay there and you get bored of it after 2 days.
4: Hotel staff: Reception staff, cleaners and waiters are quite rude, lazy and it seems that they are always busy doing "dodgy" jobs not connected with running the hotel. They are friendly but never helpful and they look very annoyed when you ask them to do something . Entertainment staff is BRILLIANT and they will make sure you will have lot of fun.
5: Beach: beach is beautiful and clean but 10 minutes walking from the hotel so not good for old people or reduced mobility people. Beach is full of annoying people who try to sell you absolutely everything.. and for everything i mean everything!!!
6: Pool area: pool is brilliant, safe, and clean with lot of activities going on, you can always have fresh and clean towels and kids have lot of fun here.
7: Nightlife: night entertainment is amazing: first you get nice and funny shows in the theatre and then in the club Pacha you will have a great night.
So.. are you scared of all the bad aspects that i wrote?! You shouldn't be because i can swear that i had the time of my life in this place!!! Hotel is not good at all but customers make it great: this hotel is full of young and single travelers from everywhere in the world: they are all there to have great fun, make friends and enjoy their vacation. It's very easy to socialize here because everybody is friendly and funny and ready to party!!! Also young families seems to be a great fun here and kids are extremely happy too. At the end of the day if you are having a great time, it doesn't really matter if your room is not the best or if the television isn't working... i think i slept no more than 10 hours in my room for the entire 10 days vacation! :-) Let's not forget that price is very good and affordable by lot of people and that's why you will find lot of young travelers, young families and not snob/posh people!
- Official Description (provided by the hotel):
- * Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Naiboa Punta Cana