We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Masquerade !!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Be Live Collection Punta Cana
Ranked #65 of 110 Hotels in Punta Cana
Newtown Square, Pennsylvania
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Masquerade !!!!”
Reviewed June 23, 2013

We came back exhausted and injured by our vacation experience.
You have to eat when the buffet is put out otherwise may suffer the
consequences. Make sure you pack long pants for men to eat in the
restaurant, as they never tell you until you arrive at restaurant , at
which point it is too late and they will not seat you. The exercise
equipment was outdated and broken. I had a pedicure at the spa.
It was the first time someone sat beside me to do my toenails and
TWISTED MY LEG to work on my TOES!! My leg is still not right.
Never received alarm clock in room after asking 7 times. Went to
disc to dance but had to leave as AC to weak and no air circulation.
The facilities looked worn and not maintained. Shuffle board court
looks fun, but no equipment . Endless barrage of selling, while you
sit at the beach or walk to meals. The vacation was a masquerade
and we will not return.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fanfromphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 24, 2013
Dear Fanfromphilly,

First of all, receive our apologies for any inconvenience you may have encountered in our property. Your comments are of a great value, because it helps us improve the service constantly. I know that your review is a result of your personal experience, but I feel entitled to clear out some of your concerns:

We have 7 Restaurants in the hotel and only one of the requires long pants, and the information is stated in the ticket you received when booking the Restaurant, I know that when traveling to the Caribbean people dress light, but a Gourmet Restaurant is the same anywhere in the world. Regarding the gym, it is surprising to hear your dissatisfaction, because it is a new air conditioning facility and most of the equipments are new.

We hope to have the opportunity to serve you again in the future and change your point of view of our property.


Kind Regards,

Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

10,115 reviews from our community

Traveler rating
    4,607
    2,354
    1,429
    847
    878
See reviews for
2,887
3,587
339
60
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,284)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Toronto
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 21, 2013

We stayed at this hotel just for one day due to a family emergency and I wanted to sincerely thank Victor Pollantis, Rooms Division Manager. Your hospitality was wonderful and you made a difficult situation a much easier one. Thank you!

We found the property clean and modern and the service fast and friendly.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thaurbangypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 22, 2013
Dear Thaurbangypsy,

Thank you very much for your review, and thank you very much mentioning my name in your review. It is always good to receive good reviews, and I am sure it helps us improve the service constantly.

We look forward to welcoming you again and for a longer period of time.


Kind regards,

Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2013 via mobile

To make a reservation you had to beg or simply show up and wait. The staff just don't care. Water was coming out of the light in my shower and was never fixed. The AC... What AC? Another joke! Never again will I stay there.
Maybe if you are lucky and get the VIP package you can survive.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariwaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edison, New Jersey
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 18, 2013

My boyfriend and I went on our first vacation together June13-June16. We stayed in the last room of the resort which meant we had a long walk every time we left our room. Our room was spacious, however the towels were dirty and the room smelled of smoke and mold. Our iron was broken and I had to call the front desk 2 times before they sent someone with a new one.
In order to eat at any of the restaurants, you needed to make a reservation so we made reservations Friday night and Saturday night. A few hours later we received a letter stating that our Friday reservation was cancelled. When we inquired as to why we were told that there was a mix up and there was nothing they could do for us. A woman from the vacation club tried to sell us a timeshare and when I informed her that I wasn't interested she became visibly upset and was even rude.
However, for the most part the service was excellent. My boyfriend and I especially liked Nicolas at the Bavaro bar. He was super nice and a great bartender and we always felt taken care of with him. The beaches were incredible as well.
So overall I have mixed feelings about the Be Live Grand Punta Cana.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 21, 2013
Dear Jessica G,

Thank you for taking the time to write a review regarding your recent stay at Be Live Grand Punta Cana. We apologize for the mixed up you encountered while staying here, your comments are really important for us and we are sure it will helps us improve the service we offer.
We hope to have the opportunity to serve you in the future and change the way you are feeling now.


Kind regards,


Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boonton
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 11, 2013

We stayed from June 1st - June 8th. My husband and I were celebrating our 25th wedding anniversary. It was a week in paradise. The beaches are gorgeous. The staff is very friendly and attentive. Fernando is the best! The bartenders and servers are all great. Rooms are clean and spacious. Entertainment was fun. We had the best time ever.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Marisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 21, 2013
Dear Marisa W,

Thank you for taking the time to write a review regarding your recent stay at the Be Live Grand Punta Cana. We are really glad to know we were able to fulfill and exceed your expectations.
We will make sure to share your comments with our team, especially with the ones that made your stay more enjoyable.

We are looking forward to serve you again in the future, and give you another unforgettable Be Live experience.

Kind Regards,

Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 9, 2013

We were there for 1 week, from May/28 to June/04, all I can said is we did have a great servive by very kind people all over the place, rooms are very clean and with great space and nice view.
while in the room everything was working properly.

Room Tip: the first nigth we were on building # 9, nice view front and back we did have a pool view with lots...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MariayHugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 21, 2013
Dear MariayHugo,


Thank you for your comments regarding your recent stay at Be Live Grand Punta Cana. Your comments are really important for us, and I am sure it will helps us improve the service constantly.

We look forward to your next visit to your home away from home.


Kind regards,

Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 9, 2013

Where to begin... My husband and I went on our 1st romantic trip in 8 years leaving the 3 kids without grandma. We were truly hoping to have a restful vacation where we would get pampered a little. That's exactly what we found at the Be Live. A great resort, with everything you could possibly need plus amazing service from the entire staff. When I read some of the other reviews on Trip advisor, I find it hard to beleive that we actually went to the same hotel... Our experience was frankly great in every aspect and I would recommend it without hesitation to anyone who likes a simple (as in not "up-uptight") vacation.

We decided to ask for the upgrade to VIP when we registered upon arrival - best decision! We were very fortunate to have Fernando Heredia bring us (and our luggage) to the VIP lounge, while explaining to us in French (our mother tongue) all the perks of now "being VIP". During the entire week, Fernando was friendly, very helpful and always available when we needed anything. At the VIP lounge, Rossa and Esther were just amazing at making sure our dinner reservations were OK, our internet access was available, and all those little details we never had to worry about as they took good care of us. They even made us a surprise with the help of José Tema preparing us a warm bubble bath with rose petals and a bottle of champagne while we were dinning out on our 2nd night!!! AMAZING!!!

The beach, the food, the clealiness of the place is impeccable (for the food, i'm not a picky eater but with the variety of food available, I cannot beleive someone wouldn't find something they like... if it's the case, then they should probably just stay home!).

Thank you to everyone at the Be Live who made this trip one to remember for a veeeeeeeeery long time. We'll be back soon amigos!! And, in the mean time, we will send our friends and family ;)

Room Tip: We had a Dream Suite - room 7219 (block 7). Ask for Ocean view. We could see the ocean "side...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnnieetMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirección Be Li... G, Manager at Be Live Collection Punta Cana, responded to this review, June 21, 2013
Dear AnnieetMarting,

Thank you very much for sharing your experience regarding your recent stay at Be Live Grand Punta Cana, We are sure your review will be helpful for the TA readers. We are glad to know we were able to fulfill your expectations. We will make sure to share your comments with our team, especially with the ones that made your experience more enjoyable.

We hope to serve you again in the near future.


Kind regards,

Victor Pollantis
Rooms Division Manager
Be Live Grand Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Punta Cana
13.0 mi away
Alsol Del Mar
Alsol Del Mar
#46 of 110 in Punta Cana
923 reviews
10.2 mi away
AlSol Tiara Cap Cana
AlSol Tiara Cap Cana
#23 of 110 in Punta Cana
1,672 reviews
5.8 mi away
Occidental Punta Cana
Occidental Punta Cana
#18 of 25 in Bavaro
761 reviews
Show Prices
Show Prices
Show Prices
6.5 mi away
Caribe Club Princess Beach Resort & Spa
56.5 mi away
Grand Bahia Principe La Romana
6.7 mi away
VIK Hotel Cayena Beach
VIK Hotel Cayena Beach
#80 of 110 in Punta Cana
324 reviews
Show Prices
Show Prices
Show Prices

Been to Be Live Collection Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Be Live Collection Punta Cana

Property: Be Live Collection Punta Cana
Address: Carretera Cabeza de Toro Km 7, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Casino Hotel in Punta Cana
#57 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#60 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Be Live Collection Punta Cana 3.5*
Number of rooms: 821
Official Description (provided by the hotel):
The Be Live Collection Punta Cana Hotel is an elite 5-star All Inclusive Hotel in the Dominican Republic. It is the perfect place to enjoy a vacation whether it's a couple's getaway, a family adventure, friends reunion, or guests that just need a few days of rest and relax; this resort has all the necessary facilities even Spa and Casino services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TravelUp, Hotwire, BookIt.com, Jetsetter, Cheap Tickets, Priceline, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Be Live Collection Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Oasis Punta Cana
Globalia Punta Cana Grand
Grand Oasis Hotel Punta Cana
Grand Oasis Bavaro
Punta Cana Grand Oasis
All Inclusive Punta Cana
Oasis Punta Cana
Gran Oasis Punta Cana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing