Just returned from The Reserve at Paradisus Palma Real and already discussing a return visit. It was amazing! Beautiful resort, great facilities, great food and drink, great service. AMAZING concierge (Laura).
We went with our 2 kids, ages 4 & 6, and actually managed to have a relaxing vacation. They were thoroughly entertained at the Kids Zone for anywhere from one to several hours a day. We let them decide how long they wanted to go and couldn't get them to leave on some days. The staff at the Kids Zone was great as was the actual facility itself. Lots of different age appropriate games and activities for the kids and more kid friendly food options for lunch.
There were so many seating options poolside and throughout the resort. We never felt the need to wake up early to save seats by the pool. I loved all of the covered seating options - umbrellas, huge globe chairs, cabanas. Plenty of very comfortable lounging options for the sun lover as well.
We had a wonderful experience at the spa. It is so beautiful and relaxing there. Plan to arrive early to experience the steam room/sauna/pool with massage jets/cold water plunge pool/rock walk.It is totally worth the experience even if the ice cold plunge pool is very uncomfortable! Our treatments and the therapists were also wonderful.
I loved that there were so many restaurant options to chose from so we were never bored of the food/options. We enjoyed a lot of good food throughout our stay but of course some meals were better. Especially memorable was the lobster at Gabi Beach. After dinner, we would go to the Gabi Club (at The Reserve) for dessert and drinks and to enjoy the live music. Breakfast was one of my favorite meals of the day - so many options to chose from and so much delicious fresh fruit!
The beach was beautiful - sand very smooth, water warm, very civilized/peaceful. Our concierge would reserve us chairs w/ umbrella and it was a quick golf car ride over. It was so easy.
Last but not least, we had the most amazing family concierge, Laura, during our stay. She was so warm, loving and thoughtful. She interacted with my kids as if she had know them for years.They immediately loved her. She was always available to provide us with information or escort the kids to/from the Kids Zone as needed. Almost every eve the kids had a surprise from her waiting back at the room - coloring books, scented pillows, balloons and bubbles in the bath. She ensured it was an amazing vacation for all of us.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana