Once my fiancee (now wife) and I honed in our honeymoon to the DR, I spent weeks researching the perfect resort to spend our time. I landed on the The Reserve at Palma Real. When we arrived at the resort it was like stepping into the grand entrance of the likes of Ritz Carlton, THE Hotel at Mandalay, the Bellagio, etc. We had a nice, elegant personalized sign welcoming us. After the smooth check-in process, our concierge, EWING, met us right away. He walked us through the resort and show us all the superb amenities of the The Reserve. EWING was extremely great concierge. I don't think there was any request we had of him that he did not fulfill in a timely manner. He was very efficient and knows how to get things done right. There are a multitude of restaurants on the property for dinner and EWING made reservations for us for the whole week at different ones once he knew what are dining tastes were. Ewing always went above and beyond the call of duty. One example is when he helped track down our late airport transfer transport even though it wasn't his job to do so since we booked it through a local Costco Travel affiliate. And he waited until we got on the shuttle. Ewing is one of the best concierges we've had anywhere. As a matter of fact everyone there is there to please. One of the staff/bar tenders Eusebio Guzman gave a whole new meaning to service with a smile. He always spoke to us where ever he saw us on the property. He got me everything from a OJ at breakfast, to a towel at the pool in the afternoon, to a gin martini at night. The whole staff reiterated the phrase "this is your home." It felt like it. There is nothing we asked for we didn't get. The title of this review Regal within Excellence for our Honeymoon is fitting because The Reserve is the regal private, exclusive, and reclusive part of the elegant Palma Real Resort. I recommend it for those with families and those honeymooners that want the best of both worlds. You can get your crazy, young fun fix in at Palma Real section as this is where all the nightlife entertainment, casino, clubs are. Then a golf cart will take you the one-minute back to The Reserve side for a more quiet "wind down." As a couple in their low 30s It was the perfect place for our honeymoon.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana