Clean, up-to-date, beautiful resort. Very helpful and extremely friendly staff. Plenty of restaurant choices. Great breakfast buffet. Good food overall---loved the room service and poolside food options.
All staff at the Reserve buffet breakfast were amazing! I am so sorry that I didn't get specific names of the gentlemen that were the most helpful. The buffet staff was very friendly and helpful each morning. They coached our kids to speak Spanish and a couple of the guys noticed/knew what we wanted to drink each morning with breakfast! The service was so personal and wonderful!
Julio Moya was our poolside food and beverage server and he was awesome! He always had a smile on his face and was frequently checking to see if we needed anything. His service was quick and efficient and he was extremely friendly and helpful!
Eusebio Guzman was tending the bar each day we were at the pool and he was always very friendly and helpful. Fantastic service!
David Mendoza led a wine tasting on our last evening at the Reserve and he was great! He was very professional, knowledgeable and friendly! We enjoyed the tasting very much!
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana