The service in this hotel was great! had a problem at the begining of our stay and Genaro Gill was pivotal in resolving the situation and certantly made up for the incovenience we had on our first nigth. All staff is very friendly and ready to please you and acomodate. The barman Gustavo Castro at the Gavy beach bar is very nice and friendly. Juan Crispin , bellboy is also very attentive. Hamlet Rosa's service was flawless.Gregorio Morrobel, the captain of the bellboys the most cordial.Overall the service is very good.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana