My stay at The Reserve was excellent. The servers really went above and beyond to make sure we had an excellent trip. The activity director at the Reserve, Luis known as Pikachou, was the nicest person ever! He was doing the 4:30 classes at the reserve and was very friendly and nice. He taught me how to paint, make drinks, tango, and I even got a massage as well as learned how to give massages during one of his workshops. He was mostly at the main hotel, and during the night shows he would make sure we had good seats and were comfortable and all set. Luis has a great sense of humor and was always making jokes. He was both professional and passionate about his job. It was so nice to meet Pikachou and to stay at the reserve it is such a nice resort. Also, we can not forget to mention the friendliness and attention of so many of the other personnel including Jordy, Gustavo, Cuba, Louis R and Ronnie. I told my parents that this is definitely a place I'd like to return to.
Will Boston, MassachussettsMore
- Free Parking
- Breakfast included