My husband and I just returned from a week at NH Royal Beach for our 20th wedding anniversary. and it definately exceeded my expectations, I am a picky critic on most things, especially service.. After reading a few less than glowing reviews before we left, I was concerned about the security, food, service and overall accomodations. No worries my friend! Rooms:Check in was fast and friendly; Darling was everything everyone else said he was and more, we had a swim up room, on the 1st floor (best choice, no security issues, ever) with King bed, fruit basket and bottle of rum, no extra cost. Make sure you have a room facing the pool or beach (most are)The room was huge, beautifully designed bath, private jacuzzi (which we used daily with bubbles) mini bar stocked daily with beer, soda, water and yucca chips. 24 hour room service was quick and yummy. Left $2.00 US for the maid each day, and we always had turn down service and new towels before bedtime.
Food: Was fabulous, at Pure and El Morteo at Royal Beach, make all your separate reservations for meals other than buffet the second you arrive! The buffet at Royal Beach was always, delicious, well presented with fabulous service; Domingo, Carlos, Gomez, Junior, basically all the people at Festival Buffet were awesome, always busy; serving, mingling with guests, resetting; well trained and very hospitable. People have complained about variety are crazy, everyday at breakfast there were no less than 20 plus choices plus fresh fruit, cheeses, breads, pastries, not to mention the best mimosas and bloodly marys. Lunch and dinner were equally grand with always a choice of freshly grilled to order meats, chicken or seafood. Deserts included, made to order flaming crepes or bananas foster. Now the downside, you CAN go over to the Real Arena with your Royal Beach wristband, even though they can't do the reverse. DON"T DO IT!! Even the special restaurants, the Asian one, the chefs did not do any of the "tricks" we are used to at an Asian grill, and the food was very medicore, At Senses, (at the Real Arena) the food was poorly prepared , the decor gaudy, and the service was horrible, noone smiled, the waitstaff stood around talking to each other, the wine both red and white were sub par the Royal, we actually left our main course of VERY over cooked fish with very mushy, fishy, charred lobster on the table un eaten as we rushed back over to the Festival Buffet (at the Royal) to finish our evening happy with the service and the food. We even gave their buffet (Real Arena) at the beach a try since it had a outdoor grill at lunch, it was like others have said, we even had to self serve the water!! The Grill stuff was over cooked and charred, the other iems were limited and tons of flies as it is very open air. At Royal Beach the buffet by the beach is stunning decor and the buffet part is in a glassed area with auto doors. Royal Beach has all top shelf drinks a bars no extra charge, Dewers, and Luis at pool bar and all those at lobby bar great!!
Security: White uniformed guards at both sides of beach, at every breezeway access to the outside or inbetween Royal and Arena, we felt VERY secure. Of Course we used our in room safe, we brought $100.00 in ones for tips, much appreciated but never demanded or expected, we brought our floats for the lazy river and we reserved our beach spots early even though it was never and issue. The messages on the beach were great too!
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana