We just returned from the NH Royal Beach in Punta Cana. What a trip! If you're looking for sun, relaxation, first-class service and accomodations, this is your place. The girl at the front desk could use some "happy" pills, but she was the only one of the staff that wasn't friendly. Our room was wonderful. It overlooked the "lazy river". This is a brand new adults only resort so they are still working out some kinks. There was a shortage of towels daily and we had to call and ask for washclothes two out of the four days we were there. The Jacuzzi is located outside on the patio/balcony. We used it once. It wouldn't shut off and the drain plug wouldn't come out. Maintenance finally fixed it. Thank goodness we were on a ground floor or the people below us would have been flooded! But these issues were so minor in comparsion to the whole experience. Everything was first class.
We had use of the Real Arena next door and tried the Shore Grill for dinner. Reservations are a pain to deal with and after ours was mixed up, we were able to finally be seated at 9:30. It was NOT worth the wait. The steak was cut maybe 1/4" and was very tough. It's not really order off the menu so choices were limited to the main course. One small baked potato with sour cream poured over the top. I'm not a sour cream eater. I would never go back again. It was a waste of time. We all would say forget the hassle of reservations and just go to the buffet at the Royal Beach. We all, by far, enjoyed the buffet the best. It's not your typical buffet, by American standards. Everything was fresh, hot and plentiful. If you didn't like what was on the serving tables, they have a cook to order grill.
The staff at the Royal Beach were top notch. The beach was awesome! We were never bothered by vendors. They are not allowed on the beach. (Aside from the one group that you can book water sports with ,such as para-sailing, which was also awesome) You can book snorkeling and diving at the dive shop right on the beach. The beach is patroled 24/7 so we always felt safe.
The pool area was beautiful. The bartendars were outstanding. Waitstaff was on the ball with the exception of one or two. But there is always a bar to walk to within a short distance of anywhere on the beach or resort.
It was a perfect vacation and left us wanting more time. We do plan to go back next year.
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana