I rarely write reviews like these but wanted to after the great service at Secrets. The entertainment staff, particularly Milkey Way, Akon, and Usher, were lots of fun to be around and made the trip a blast. But the reason I am writing is because of the excellent service my sister, who is deathly allergic to shell fish and milk, received at the restaurants. On the first night when we told the waiter of her issues he taught us how to say her allergies in Spanish too just to be safe and managers (who were often stronger in English) would come out with ingredient information and to take her order special so there would be no confusion. Most impressively, on our last night our waiter Jesus at the sushi restaurant came running over asking if my sister was having a reaction and needed to go to the hospital because she appeared to be choking from a distance when really she was laughing so hard. She rarely gets service like this in the states when lots of wait staff assume she means she's on a diet or lactose intolerant when she says she's allergic to milk.
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
- Reservation Options:
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana