In the run up to our holiday we had a look through previous reviews left by guests and in all honesty were worried we may have made a bad call..
However i can honestly say these people must have been staying in a completely different hotel!? The airport was a little manic but when we arrived we didn't take long at all to get checked in and shown our room. We weren't pressured into some meeting for any coupons in fact we weren't even asked.. We were chuffed :)
We were in room 5254 very close to the riviera buffet the only downfall we would say is that our balcony overlooked the service road for staff rather than the pool etc so we didn't have a fantastic view or sun on the balcony (not that you spend much of the holiday on the balcony anyway).
It took us a few days to work out where everything was (where to get beach towels and floats etc) but sussed out in no time and staff were more than happy to guide you in the right direction.
The pool was at the perfect temperature and we could usually get a sunbed if we woke up early enough, if not the beach spots are equally as gorgeous and more peaceful.
Food was best cooked fresh by the chefs in the buffet and on the beach grill and there was always lots to choose between. I highly recommend the pasta carbonara it's delicious! Puddings weren't fantastic but the ice cream always worked a treat.
We can do nothing but praise the waiting staff who constantly top up your glass and keep an eye out for your needs (seriously they have eyes in the back of their heads) definitely recommend booking the reservation for spice on your 1st couple of days as it's something you cannot miss. And the carnaval buffet on the now side makes a nice change from riviera every now and again too.
The barracuda and freshco bar staff were fantastic and kept up with the demand well. We would especially like to thank Ismael who kept a special eye out for us and always brought our next drink to us when we started to run low.
We must not forget to mention the entertainment team who wanted to keep us busy during our stay. While the Mr wanted to do nothing more than relax I loved all the fitness sessions in the pool and the sea with New York (who always pays well for those who want to earn the most prize money) . And have definitely discovered a love for pool volleyball. We had some really lovely chats with cheveron who always found the time to stop and speak to us whenever we bumped into him. Also shout to akon whose dancing is out of this world!
We went to a few of the night time shows in the evenings, which was all that let down our stay.. Most shows weren't worth watching but it's better than spending time in the room right? . They tend to repeat alot between the two sides.. In a 2 week stay we must have seen the same show 3 times and Turned in early half way through. However we must say the circus show at now one night was incredible! We much preferred shows on that side..
Lastly the excursions were brilliant.. We did the dolphin explorer experience which was fab despite the hour coach transfer between hotels, the helicopter experience which was a beautiful site to remember. Both of these were booked through our rep and were very pricy.
We were hassled a lot by tour guides on the beach which can be a little annoying as you tend to repeat yourself to each one.. However at a later point we decided that the "3 in 1" excursion was too good to ignore and much cheaper. We set off from the beach outside hotel and went straight off to snorkel from there we went to swim with the sharks and stingrays and then on to the natural pool for $60 each. Would definitely recommend that as it's a steal!
We would definitely return and reassure you that the bad reviews must be odd cases as the only faults I can make are on personal preferences. Have an "excellente" holiday :)
Rhiane & Shaun
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana