My friend and I recently visited Secrets resort for over a week, and are left with beautiful memories of a gorgeous place with outstanding service and amenities. We adored the laid back, welcoming, ‘anything goes’ attitude that emanated from all staff members and underscored our entire trip. We were looking to escape everyday responsibilities, trials, and tribulations, and our stay at Secrets helped us to easily achieve just that. We were greeted with countless smiles and as many cold glasses of beer and champagne – a great start that did not overstate what was to come. From the first day we stepped foot on the gorgeous grounds, we were treated like princesses, and although it felt like it, this was not exclusive treatment. The staff intimately attended to all of its guests and worked extremely hard to ensure that all needs were not just met but exceeded. For example, while leisurely drifting about the pool on floats, my friend and I never had the (vacation) problem of an empty cup, as the attentive staff would see to it that we were provided for, despite the fact that the swim-up bar was just feet away….now THAT is service! And it quickly became evident that the staff’s interactions and drive were not fueled by an expectation of tips (some flat out refused them). The staff is without a doubt, the hardest working group of individuals we have ever encountered. And they work so seamlessly as a unit. They seemed immune to the long hours, high pressure and constant expectation to perform, as if each day was the best, happiest day of their lives. Their enthusiasm was as contagious as their smiles were infectious. They ended every encounter with "It is my pleasure." - something we just could not get enough of, especially being New Yorkers, where no service-related activity is ever anyone's pleasure! The variety of activities and events throughout the day and night had something for everyone and made each day feel unique and lively. We enjoyed and would recommend many shows, and we appreciated how easy it was to move about between Secrets and the Now Larimar. To our surprise, we most enjoyed the circus – the performers were beyond amazing. Our main issue with the restaurants was which to choose for the night. We enjoyed nearly all of the ones we tried, for the food quality, number of options, décor, and service. The only restaurant we didn’t love was Spice – small portions, and service that left much to be desired. There was an extensive list of drinks, not the least of which included those served out of coconuts or pineapples - a quintessential homage to a luxury vacation. We had an extraordinary day on the catamaran cruise sold by the ever personable Frank the Tank, which led us on a snorkel expedition and then off to enjoy an oxymoronic experience in “nature’s bathtub”, a sand bar that we found as equally relaxing as it was exhilarating (must have been the endless supple of rum). We fell so in love with this resort, all it has to offer, the staff, the grounds, the provisions, the dear friends we made, and the daily routine it so nicely lent itself to, that we extended our trip by extra day so we could stay in paradise another 24 hours before transporting back to reality. We would like to give a special thanks to Juan Manuel, Steves, Mickey Mouse, Chocolate, Isaias, Mario, Akon, Jeffery, Angel, Patricia, Junior, George, Danny, and Yolannie. To say they made our trip extra special is an understatement. Our small list of “vacation problems” included wanting better lighting in the rooms, wishing we were facing the pool or the impeccably manicured grounds versus the staff entryway, and knowing beforehand that top shelf liquor was available upon request! Clearly, these are minor concerns, if concerns at all. We would both highly recommend this resort and hope to make it back some day.
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana