My husband and I stayed here for our honeymoon in October 2012. When we first arrived (after a thankfully short ride from the airport) we were greeted with champagne and extremely friendly concierge. The bell men help you with your bags to your room which was nice. There was a slight mix up and we had been given a two bed room instead of the honeymoon room with one kind bed. We were going to just deal and not complain until our air conditioner started some annoying noise. So they immediately switched us and again helped us with our bags. We wound up in the right room only that night we awoke to an even louder more annoying noise from the air conditioner in the new room. They came out and fixed it after we complained the next morning and had no problems with it after that. We were one of the rooms by the front plaza on the first floor so it was slightly irritating if we wanted to go to bed early because we had to hear to the live music in the plaza. When you want to listen to it out on your patio it was convenient though especially because there was a bar twenty feet from our front door and it was pretty good music. Also the hot tub out on the patio was beautiful but we found a hole that ants were pouring out of after only using it once. All of these things although not good, turned out to be minor to us by the end of the week because everything else was excellent. All of the employees there were extremely nice and always helpful. The Amstar rep on the beach they have for you to book excursions with,Frank the Tank, was one of our favorite people the entire trip! He was so kind and made us laugh. We also loved two of the bar tenders at the pool bar, Jose and Carlos. Room service was wonderful especially the complimentary honeymoon breakfast at which our eggs were shaped into hearts. I loved that they had security guards at the edges of the hotel asking you to show your room key when you come back into the resort from the attached Now resort; it made me feel safe and reassured that no outside guests would be able to come over to our resort. Over all our stay was great and we were able to overlook the few mistakes. We are currently looking to book with another Secrets Resort for next year!
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana