We were at Esmeralda Dec 5th-12th, what a great time. Check-in was a breeze as they had 5 people (including the Manager) working the front desk. After filling out the registration we were given our envelope with room cards and a-la-carte reservations, it was about 1pm, our room was ready on the 3rd floor Villa 91 overlooking the pool (as requested by e-mail). We went to our room which was gorgeous (as described by many others here on Trip Advisor) and the mini-bar was fully stocked. About 15 minutes later the bellman brought up our luggage, we changed and went for lunch at the buffet then to the beautiful pool for some late afternoon sun.
We had dinner at 3 a-la-cartes, Bella Italia, good food (my wife still raves about the salmon lasagna) great service, El Olivo at the Ambar section, good food but very slow service and the Garden Grill in the Punta Cana section where we had great rib-eye steaks again with very good service.
The buffet had a wide range of choices for all meals along with theme nights where different dishes were presented. Many reviewers have mentioned that the buffet is repetitive, this is true when it comes to the salads, the cheeses, the fruits but there is so much variety that you could try something different at every meal.
It goes without saying that the grounds are absolutely beautiful and the whole resort is spotlessly clean.
There were a few short showers here and there and other than the huge storm on Thur Dec 9th the weather was fantastic.
The staff are very friendly and always singing, dancing and smiling. We got to know several of them, treated them with respect (unlike some other guests) called them by name and we were treated like gold. Thank you Juan Carlos, Bolivar, Alexander, Maria and Medeleine (J-Lo). Our butler Ramon was always around if we needed anything extra from scented pillows to ice.
We only saw the Michael Jackson show which was very good, never made it to the casino or disco but we had great drinks after dinner from the lobby bar, there was entertainment on several nights.
The resort is huge but they give you a map and there are trams running all the time. There may have been little things that to some people disqualify Esmeralda as a 5* resort but we were on vacation and didn't let any of that bother us, we went for the sun and to relax.
We would certainly recommend this resort and would return, great value, please e-mail us if you have any questions.
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana