We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
$355
$274
Bookit.com
View Deal
  • Free Wifi
  • Free Parking
Melia Caribe Tropical(Bavaro)
$198
$153
Bookit.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of $187/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$463
$159
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $178/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Excellence Punta Cana(Punta Cana)(Great Value!)
$258
Excellence Resorts
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Zoetry Agua Punta Cana(Punta Cana)(Great Value!)
$475
$371
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Barcelo Bavaro Palace(Bavaro)
$311
$243
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Barcelo Bavaro Beach - Adults Only(Punta Cana)(Great Value!)
$333
$260
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Dreams Punta Cana Resort & Spa(Punta Cana)(Great Value!)
$211
$143
Bookit.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $160/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Paradisus Palma Real Golf & Spa Resort(Punta Cana)(Great Value!)
$365
$242
Melia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of $289/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Occidental Caribe(Punta Cana)(Great Value!)
$133
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Reviews (7,606)
Filter reviews
7,606 results
Traveler rating
4,879
1,630
680
233
184
Traveler type
Time of year
LanguageAll languages
More languages
4,879
1,630
680
233
184
Show reviews that mention
All reviewsdon pablojazmin buffetgarden grilla la carte restaurantsprivilege clubscented pillowsbutler servicelobby bargala nightother resortsguest servicesel pescadorthomas cookle gourmetemailed the hoteldominican republicbubble bath
Filter
Updating list...
3,310 - 3,315 of 7,606 reviews
Reviewed September 23, 2013

I stayed at the Luxury Bahia Principe Esmeralda.....I am not going into details about this resort since my review will seem to be on the negative side. I can only say that unfortunately its not a 5 star hotel...I had a lot of issues with the room (safe not working almost everyday - (twelve out of fourteen days i had a technician come in and you know how long that takes).......room key cards not working...and so forth) . We actually missed a night trip to the discos that we booked since the safe wouldnt open but we needed to take our money and the technician came 1h later. We did see roches and bugs at the buffet and around the resort but that's understandable......I think. Its a beautiful resort, very big and nicely kept....but a lot of downsides to it as well. Now leaving all this negative stuff aside we were a big group of about 14 so the party was always ON and the vacation overall was amazing.


What saves this hotel is the AMAZING and I repeat AMAZING staff that works there. They made us feel special and helped in every way possible. The guys from the entertainment team Juan Carlos - Gato and Rubiote were amazing, very friendly, funny and always made our day exciting with the fun pool games...and of course at night dancing at the disco. I loved their company they are the best!
Also at the main pool - bar the bartenders Enrique and Santos (at Esmeralda -Alexis).....once again exceptional service, nice and sweet people, that go out of their way to make you feel special and to help you enjoy your vacation. At the Esmeralda buffet all the staff was awesome....I am truly amazed by how nice these people were.
The beach area there is perfect!
So all in all..... would I come back because of the hotel in regards to room quality, hospitality and service....Most likely NO. But if anyone would ask me to come back and meet these awesome people again and enjoy the beach YES for sure!

Room Tip: Buildings 90 and 91 are in a good location close to the beach
  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank P G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda, responded to this reviewResponded September 27, 2013

Dear Customer,

We would like to thank you for taking the time to communicate your impressions with us regarding your recent stay in our property. We are deeply sorry for any inconvenience that you may have endured during your stay.

We would like to inform you that our company works with an external company called Cristal Americas, world leader in the implementation of effective systems for environmental, health and safety related risk management and it is member of the Check Safety First Group; which on a frequent basis audits our hotels in all Hygiene and Sanitary procedures. In this way, we can assure you that we have strict programs of fumigation which are carried out continuously.
In the name of our General Manager and all staff members

Thank you again for vacationing with us and we hope you could consider to give us the opportunity to host you again in the near future.

Sincerest apologies,


Claudia Adames
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

I had an amazing vacation at Luxury Bahia Principe Esmeralda Don Pablo Collection: everything from room to food, beach and pool area very clean....The ocean was spectacular, enjoyed my walks on the beach every day, loved my view all though it wasn't ocean view, the gardens are so well maintained, flowers and all...I really miss having my coffee every morning on the balcony...The buffet and the a la carte restaurants were amazing, lots of choices and food was really fresh, I would surely recommend Bahia principe ;;;;;;; Hope to go back myself one day , what can I say for me it was a great vacation....

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carmela v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda, responded to this reviewResponded September 25, 2013

Dear Carmela,

We would like to thank you for recommending us and for mentioning our amazing gastronomic offer and our spectacular premises.

It will be our pleasure to welcome you any time soon at any of our Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.


Kindest regards,


Customer Service
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

We had a good time at this resort mainly because of the friendliness of most of the staff most specifically Jinette(front desk, butler), Joanny (bellman), Tomas Liriauo (bellman), Maximo, Alexis, (bartenders), Jorge (waiter) and some others I can't remember their name unfortunately. The food is not very American so be careful what you choose but if you're picky you can find some good food. Highly recommend the premium bar at the Esmeralda lobby. The first room they gave us smelled horribly but they switched us the next day to a pool view room that didn't have such a strong odor. Do not take the excursion to Soana Island!! Miserable, long day and although the beach was beautiful, our area we were assigned was not and the food and drinks were horrible. The bus trip there was 2 1/2 hours although they tell you it's only an hour and they bring you to a flea market for 25 minutes.

Room Tip: Make sure your room doesn't smell. there are some that are awful.
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank phaaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda, responded to this reviewResponded September 25, 2013

Dear Phaaker,

To the Luxury Bahia Principe Esmeralda Don Pablo Collection team, it is a pleasure to know that we have provided you such a wonderful stay. We are very pleased to read that you enjoyed your holidays thanks to the good service from our friendly staff.

Looking forward to having you once again at Bahia Principe Hotels & Resorts, your best hotel in Punta Cana!!!


Best regards,


Customer Service
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

Returned 11th of sep from the Dominican and I don't know where to start. The hotel is beautiful. The grounds are perfectly maintained with very pretty statues and surroundings. If you like exploring the hotel then this is the place for you as it is huge! Shuttles run very frequently around the hotel if you don't want to walk.

Food : recommend the Bella Italia we ate here 3 times throughout our stay as it was so yummy. Don Pablo is also very nice to eat at. There are plenty of different choices of restaurants to choose from tho including a few buffet restaurants. Seen a few people complaining about repetitive food there which is rubbish because the Esmerelda buffet has themed nights every night so there is always something different to choose from.

Pools: The pools are beautiful and very well kept clean most of them also have a pool bar which was great! At the esmerelda there is the main pool which is the busiest, then you have the jacuzzi pool with 3 jacuzzis in which is brilliant if you want to relax, then there is a quieter pool up the back of the resort which is where I liked to go to chill out and read my book :)

Beach: the beach is breathtaking, such a beautiful place to see the beauty of the Dominican, watching the sunrise is also recommended, people were up at 5am to reserve the sun loungers which I find to be a huge nuisance but we never had a problem getting one throughout the day in the sun or shade.

Staff: the staff are very welcoming and friendly, in both the restaurants and the bars. A very very huge thank you to Victor who on more than one occasion run us a jacuzzi bubble bath and left us rose petals and champagne or wine! Which was a lovely touch to our time in the Dominican! - from James Bond ;)

Entertainment: there is entertainment every night in the main punta Cana theatre of the hotel, recommend the circus to go and watch it was great :)

Before we left for our holiday Thomas cook told us there would be some building work in the hotel, firstly we was very worried about this but knowing how big the complex is we knew we would be able to avoid this. Upon arrival we discovered the building work was next to the quieter pool, which as you was earlier was where I liked being the most! It didn't distract my holiday in the slightest so there was nothing to worry about.

We done 2 excursions while we were there which was Saona island and the Caribbean festival where you get the chance to swim with nurse sharks. I highly recommend both of these trips.

Overall the hotel is brilliant with something for everyone including crazy golf, a sports bar, a market square, endless restaurants, bars and pools. When we plan to return to the Dominican we wouldn't hesitate to return to the Esmerelda as it made our holiday one of the best :)

Stayed: September 2013, traveled as a couple
2  Thank Danyel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda, responded to this reviewResponded September 25, 2013

Dear Danyel,

We feel proud to read that you have had the best holiday in our Luxury Bahia Principe Esmeralda Don Pablo Collection.
We will be delighted to cater you once again in to enjoy our rich gastronomy as well as the good service from our employees.
Last but not least, thank you for preferring Bahia Principe Hotels & Resorts, a 5 star experience in the Dominican Republic.

Best regards,


Claudia Adames
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

Surpassed our expectation. Buffets were awesome, quality and quantity. A la carte were fantastic- recommend Japonese. Beach out of this world. Room was large and beautiful... Perfect. Shuttles were well organized and very helpful to get around. Staff very proffessional and polite.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MartineLachance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda, responded to this reviewResponded September 25, 2013

Dear Martine.

On behalf our staff we would like to thank you for you wonderful comment regarding the service at our Luxury Bahia Principe Esmeralda Don Pablo Collection. In addition, we are happy to know that you enjoyed a fantastic dream come true!

Bahia Principe Hotels & Resorts, a 5 star experience in Punta Cana


Always at your disposal,

Claudia Adames
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews