Everything you read about this hotel and staff is true so I will not bang on about all the good points as there are many I'll just tell you about the negatives
Whilst we were there all four of us were poorly with gastroenteritis,I was hospitalised for 2 days.i would like to say this was a one off case but it was not, the more people we spoke to we realised it was widespread.the problem is this happened on the 3rd day of our holiday and ruined the rest of our stay as we where on a plain diet with no alcohol.
Where this came from no one seems to know was it the food pool or poor hygiene by other guest..?
The hotel did its best to try and irradicate this problem.extra cleaning and the like.
The Thomas cook re disappeared for the first week and was replaced by Helen who tried her best to sort thing out for us although a little late.
Just one extra quick point Louis was a absolute pain. From standing over us telling us to put excellent in the staff review survey. To trying to sing and take our cutlery before we had finished the meal.and why he couldn't understand we would like a glass of water for breakfast is beyond me
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
- TripAdvisor is proud to partner with KIPPIN S.A Lussemburgo Cadempino Branch, BookIt.com, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, Evoline ltd, TripOnline SA, Cancelon and getaroom.com so you can book your Luxury Bahia Principe Esmeralda Don Pablo Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana