After reading all of the reviews about this property we were hoping for a good experience. My friend booked our 7 night/8day stay through her timeshare. The property is beautiful, the beach is beautiful and the staff is friendly. Ok, so our rooms were extremely clean, I didn't expect luxury, but was pleasantly surprised with how clean everything was. This was a girl's trip with me and three other friends, so we requested that our rooms be next to each other and on the 2nd or 3rd floor (due to the 1st floor having a backyard area with access to the beach). About a month before the trip I sent an email to the resort manager, and she responded that they can not guarantee rooms, but would definitely try to accommodate us, well, she stuck to her word and we had rooms 304/305. our view from the back balcony was very nice, we faced another resort, but we had a glimpse of the palm trees and beach. On the Cayena side, we have our own restaurant, bar, pool and beach area. Our beach chairs were very comfortable, the sand was soft and the water was clear and warm. We ate breakfast most days at El Cano, we loved the lunch options too, we ate at the larger buffet for dinner, and the food is like most resort food, not great, but not unbearable. Depending on the bartender, the drinks can be really good, really weak, or just plain strong. By the end of the week I figured out which bartender made my Ron Sour Specials the best! Don't expect for english to be spoken, because they only speak Spanish, with a few staffers that can speak broken english. I have no problem with this, as we were in a spanish speaking country. I did have an issue with how rude the guests from other countries were. There were many times me and my friends would be standing in line for the buffet and people would clearly see the line and walk right up and grab food. Idk if other countries don't know the meaning of excuse me, but I was really pissed on a few occasions. Also, in America, we can not smoke in restaurants, so I was grossed out by people smoking cigarettes at the buffet or in the restaurants.A few times, I would open my mouth to take a bite of food, only to be met by a huge cloud of smoke......I was also disappointed that there were NO wash clothes....I know that's minor, but I had a hard time trying to wash with that huge hand towel (you know the towel you use to to dry your hands off after you've washed them ). Overall, I had a good time with friends, the shows were not terrible (loved the Michael Jackson and Latino show), the food was what I expected, and most of all the beach was wonderful. For the amount of money we spent and the length of our trip, I would say this resort was a great value, would I return....maybe not, there a lot of hotels that are a step up.
- Official Description (provided by the hotel):
- Standing next to the VIK Hotel Arena Blanca, this hotel enjoys an outstanding location overlooking the beach of Bávaro. The Hotel Cayena Beach is an exclusive part of the complex, designed with the most discerning guests, like you, in mind ... more less
- Reservation Options:
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