Nicely laid out and landscaped, I liked that the resort was on the smaller side so the walk to the beach wasn't 15 minutes at the bigger resorts. We had a 2nd floor room with a balcony looking out over the jungle and it was nice, quiet and comfortable. The beds are quite comfortable. The rooms are standard size, but they do have big screen tvs, with a few English channels which is nice for rainy days.
The beach is nice, but the water was rough while we were there and it was bringing in lots and lots of seaweed. Going into the water meant you'd come out with seaweed stuck to your various body parts. Small seaweed leaves all over. But the size of the beach was nice and there were palm trees to provide shade if you couldn't get a palapa.
We ate at every one of the specialty restaurants, except for the Seafood Grill and they were all quite good. The best were the French and Italian restaurants. My recommendation is to just avoid the buffet at dinner time. They have very few choices, I assume, because they expect most diners to be dining at the specialty restaurants. We tried it for two nights and just spent the rest of the dinners at the specialty restaurants. Service is also better in the specialty restaurants. You don't need a reservation, which is nice, but sometimes the wait could be up to an hour if they were busy. They'll give you a buzzer you can take with you and hang out at any part of the resort until your table is ready.
I was traveling with a friend, but most of the people there were families and I have to say, it is a great resort for kids. All the kids I saw seemed to be having a blast. Lots of things for them to do, and lots of other kids to play with.
All the good parts have been addressed above and by other posters, so I'll address the not so good parts. The bad parts left a black cloud because it was frustrating and caused stress.
The reserve your chair game is played here, Australian rules style. If you haven't reserved your pool chair by 7 am then you're out of luck. I know, I've been to lots of all inclusives so I know the chair game but at this resort it's ridiculous!! You have to consciously make the choice between sleeping until 8 am, and a chair by the pool. Problem easily corrected by just providing more chairs but management didn't seem too concerned when I brought it up to them. There are simply not enough chairs to go around.
Another bad part is the service at the buffet. It was like pulling teeth trying to get water or a drink, or to get your table cleared, and to sit down at one that was set. And you're at their mercy for beverages, as there are no self serve bevs at the buffet. Many times I had to walk around to other tables trying to find salt, pepper, napkins, glasses and various silverware. And trying to get water? Very difficult. You ask for it, they say sure and then leave and never bring it. It's quite bizarre. So many times I would see someone with water or glasses and try to make eye contact with them, or hold up my hand to get their attention and they just were oblivious. Each time we ate luch or breakfast at the buffet we would brace ourselves going in, knowing we were pretty much on our own.
And internet here was the most expensive I've ever encountered at any resort. $4 for 15 minutes. That can really add up if you want to check your email twice per day.
So although there were good parts, the bad parts just kind of frustrated me. I won't be going back to this resort.
- Official Description (provided by the hotel):
- Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more less
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- Also Known As:
- Dreams Palm Beach Punta Cana Hotel Punta Cana
- Occidental Punta Cana
- Occidental Allegro Punta Cana
- Punta Cana Occidental
- Sunscape Punta Cana
- Punta Cana Dreams Palm Beach
- Punta Cana Allegro