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Punta Cana
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Reviewed January 19, 2020

Wao that surprises me to get to the hotel for the second time all employees with what I tried the first time they remembered my face and treated me like I was part of them I felt at home full of attention and love with each of my friends fransisco rodriguez greeted me saying hello how is my friend time is going fast remember that you were in November visiting our hotel complex I also felt very excited to visit the restaurant bordeaux which offered me one of the best services that I saw in my visits to the different hotels in the country. on the beach I felt one Exquisite hesitation of peace and tranquility. I had a lot of fun with the variety of activities offered both in the pool and in the theater. I will go back soon.

Date of stay: January 2020
Trip type: Traveled solo
1  Thank Mchellei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPB, Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded January 23, 2020

Dear Valued Guest,

On behalf of Dreams Palm Beach Punta Cana team, we would like to thank you for choosing us as your holiday destination and for sharing your kind words with the TripAdvisor community.

We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambiance to satisfy all the needs of our valued guests, so we are delighted to read you enjoyed your stay with us.

Rest assured that all your comments have been shared with our team in order to keep improving our services and facilities.

Warm regards.

Pablo Muñoz
Social Media Coordinator
Dreams Palm Beach Punta Cana.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

We have just returned home from our amazing 10 day honeymoon at this hotel. All I can say is wow.
No complaints whatsoever, the cleanliness throughout the resort was impeccable including a fantastic maid service.
We ate in all A La Carte restaurants which we could not fault, returning to the Japanese, French and Mexican restaurants a second time. The world cafe buffet for breakfast was fantastic, including the lovely lady who made us fresh mamosa's every morning.
The drinks service was superb, I especially liked the premium beers that were served around the lobby area in the evening and the passing cocktail carts are unreal, the little things that you don't expect really do make this place a must to stay. Everyone in the resort makes you feel like family. Ambi the pool area waiter is an amazing guy, he always made sure we had drinks and asked if we needed anything, he really is a credit to the hotel - top man.
We have already priced up to go again next year and it's safe to say it won't be the last time you see us!!!

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank Poachini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPB, Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded January 23, 2020

Dear Valued Guest,

We thank you for taking the time to share your comments on Tripadvisor about your recent stay at Dreams Palm Beach Punta Cana. It was a pleasure being your hosts during your recent gateway.

We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guests.

We would love to host you again at your home away home; Dreams Palm Beach Punta Cana.

Warm regards.

Pablo Muñoz
Social Media Manager
Dreams Palm Beach Punta Cana.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

We went the first week of January with 3 other couples. We had a great time, resort staff was more than helpful, resort was really clean and food was really good. Would definitely recommend this resort.

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank H9161NKjens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPB, Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded January 23, 2020

Dear Valued Guest,

Thank you for your very nice compliments for our team and facilities, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Regards.

Pablo Muñoz
Social Media Coordinator
Dreams Palm Beach Punta Cana.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

We have just returned from this resort and overall i felt it was good value. We booked through tui , great flight on a dreamliner , transfer is only 20 mins which was great.

The room we got allocated look like a refurbed room with a big bathroom and walkin shower. The downside was the toilet had no door which was a problem for us being a family of 4 with a boy of 5 and a girl of 10.

The room was basically two double bed which is not ideal. Reception said they could put another single in there so the children would be separated but the room would have just be filled with beds so it wouldnt of been great to be fair (also the double bed was very small for two 5ft 8 adults

After a chat we decided to upgrade at reception to the prefered room suites
This cost us $900 for 13 nights and i feel we would have enjoyed the holiday had we not done this. We would not of had any space for us all.

The room 4113 was beach front and twice the size of normal rooms and very close to the kids prefered pool where we spent most of our time

Prem league games shown on some american channels in the room or in the sports bar at the back of the casino

Food was very similar most nites and would benefit from some variety as two weeks is a long time eating the same same also its not the biggest buffet you will see but still adequate all the same

The staff really do make this place what it is. They are amazing and when tipping you really do feel appreciated and it makes such a difference to them. Thankyou to JORGE around the kids prefered pool who went out of his way to help my wife who was glutten free , he organised some great salads for her and we really appreciated his happy jolly service from him ( drinky time ) . Pedro in the main buffet was great also as were all the staff. 10/10

The local lucky lucky men were fun on the beach and not too pushy at all (very respectfull)

Great holiday had and i would say good value for the £5600 we paid plus the upgrade and i would recomend

Added the view from 4113

Date of stay: January 2020
Trip type: Traveled with family
2  Thank golferChesterUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPB, Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded January 23, 2020

Dear Valued Guest,

Thank you for your very nice compliments for our team and facilities, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Regards.

Pablo Muñoz
Social Media Coordinator
Dreams Palm Beach Punta Cana.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020 via mobile

Had an amazing time and would fully recommend to others! My trip was made much better by the service of Ambiorix who works tirelessly around the pools serving drink, he is always smiling and happy and so attentive! Honestly the man couldn’t do enough for you and always insured your glass was full up, lovely guy!

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank EDG11unner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPB, Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded January 23, 2020

Dear Valued Guest,

Thank you for your very nice compliments for our team and facilities, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Regards.

Pablo Muñoz
Social Media Coordinator
Dreams Palm Beach Punta Cana.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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